Active since Sep 2017
No power for over 4 days in the Roodepoort area, we've been logging faults and calling their toll free number, only to be told that that 2 two technicians allocated to us have had their phones off for two days! That's unacceptable!
My sister and I visited the store today around 3pm on Friday 8 May 2026.. As we were shopping and picking up items for purchase, one of their staff members came and claimed that the items we had picked up were hers. She literally grabbed the items out of our hands and directed us to the 'rejects bin'. We felt like she discrminated against us, hence were not able to pick items that we wanted due to her **************. We were really disappointed and didn't want to cause a scene but we felt unfairly treated as customers. Is this normal practice at your stores? When we asked for the name of that staff member, none of the other members were willing to share. So disappointed at this conduct 😡
I logged a fault last Friday 17 April with Afrihost as my router had a red light flashing and there was no connectivity. They promised to have the matter resolved within 24-48 hours. I called on Sunday morning to follow-up and was told that the technicians dont work on weekends. I followed up again on MOnday to check progress and i was told that the address they have for me is a Durban address, which I dont understand as they came to instal the router at my residence when I opened the account, I sent them proof of address/account on TUesday morning and since then I have not had anyone calling me. When I followed up again today, I"m infomred that i confirmed taht my residence is in Durban and not JOburg - what was the point of the proof of address?
I am a Sassa grant beneficiary who gets pension. About 3 months ago i realised that there were some from my pension payout, about R250. As someone who is not completely clued ip on these things, it took a while to figure out what the deduction was for. Early in February i went to the sassa office in my area to enquire. They told me that Clientel was deducting for a policy thatbi had no knowledge of. They advised that i go to Clientele to cancel the policy. On 18 February I went to the Sandton office where they confirmed the policy. I requested aan immediate cancelation which i was granted. Now, the vobsultant said that they will still deduct in March, for the last time. He said something about me coming in late in the month to cancel. I want them to refund all the money they took without my authorisation or give me proof of me taking out the policy. This is totally unacceptable as theyre ****ming old people who are not able to ask the relevant questions! Who gave them my details to open the policy? My number is 0731317416 Please help!
I placed an order with Takealot.com on 11 March and the order was delivered about 2 weeks later but i was happy with that. It was to my utter disappointment after delivery when i discovered that the bluetooth headsets dont connect at all, making them pretty useless to me and the screen protector for the Samsung A01 was cracked in the middle. I called but i have not been successful with resolving the matter. I'm really disappointed! :( :( :(
We had an unpleasant experience at Ackermans Greenstone yesterday, 13 June 2021. My aunt saw sneakers at the store that she really liked and fortunately they were marked down to R109 - a price she was very happy to pay! When she got to the cashiers, they informed her that the shoe was not marked down and asked us to bring one that was marked down, and we gladly obliged. The pair that I brought was also marked down, though a different size. The cashier then called a female manager who was not very understanding of the fact that the customer has the right to pay the price they see on the shelf and that it is not the customer's fault that the item was incorrectly marked. My aunt really liked the shoe and she paid the price but I felt that we were treated unfairly by the store. As a regular customer of Ackermans, I am very disappointed with the treatment and I will definitely not be recommending Ackermans Greenstone to any of my family and friends! ???
On Saturday morning I went to Pick n Pay in WItpoortjie. I was pleasantly surprised with the service that i received when i went into this store. They adhered to all all COVID 19 protocols and the store was very clean and shelves were neatly packed. On checking out, the teller was very friendly, greeted me and made small chat around what was happening. She made my quick shopping experience a pleasant and great experience! Thank you!
I'm very disappointed with the service that I've received from Verimark with regards to the Pull Twister problem that I had. I pull mechanism stopped working after a few months. After finding out how I could get it fixed, I handed it to the store and it was taken in for repairs which cost me R40. I was told that they will not be taking the whole device but only the part that needed to be repaired. When I collected the piece, I realised that it was fitted with a part that doesn't fit into the rest of the device, rendering the whole thing useless! After enquiring about that, I'm not getting a satisfactory response - I'm now stuck with a Twister which I cannot use because the parts don't fit in together!!
Had a great experience at Signature Westgate this afternoon. The assistant was very helpful and knowledgeable about the products. I managed to get a few things on sale! Very happy customer and I'll definitely be going back again.
I have been a loyal buyer of the Twister since I first saw it a few years ago - even bought a few for friends and family as gifts! A few months ago I bought the new Twister with the pull mechanism and to my disappointment when I recently tried to use it, the pull mechanism just stopped working. It stretched out and doesn't pull back in anymore! I don't have the receipt anymore because of the confidence I had in the product. Now I'm stuck with a fairly new item that doesn't work!
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