LM
Lindiwe M
Active since Sep 2017
18
Reviews
0
Industries
Reviews
18 reviews1 month ago
Happy Customer :-)
I am happy with the service. They communicated with me throughout the process. The delivery was very quick (placed the order on Wednesday and they delivered on Friday). They did the assembling as well as I included it. I received all my items. I will definitely be buying from Decofurn again.
0 replies
6 months ago
I was assisted by a very kind lady named Thabile Kubeka
I was assisted by a very kind lady named Thabile Kubeka. She was patient and took time to explain and make me understand. Helped me immediately and I was able to confirm.. Thank you Sisi.
53 replies
8 months ago
Happy with the service
Thank you to Clint Williams for the assist with the setting up my routher. From the call to the email. Everything was clear and I did not struggle. Thank you.
55 replies
8 months ago
Friendly service
Marius in Pretoria was efficient and friendly.. And understanding. Thanks for the patience and kindness. Quick installation.. Pity vodacom is taking its sweet time with my router.
53 replies
8 months ago
Disappointing service
I have been waiting for my Fibre router from vodacom for about 3 weeks now. When finally it comes, they indicated the wrong delivery address, so obviously the courier turns back and tells me to contact vodacom. I do, I call to update the address and the lady (Nosipho) assures me that it's done and updated. So a day later out of curiosity, I call vodacom again to check if they have an eta and to check where exactly is the router and I'm told no but the courier was the and the delivery was unsuccessful. I explain to the lady, yes he called and I called vodacom to update and she says there's no update on the system. They are still at 'unsuccessful delivery'. So I had to go through the process of reupdating my delivery address again. While I sit with no internet, when I placed this order well in advance to avoid being without internet as I sometimes work at home. So this second lady has also reassured me that it is updated. Except it will take another 7 working days because that's the turnaround time for delivery and because they came at the wrong address, it goes back into circulation. I placed this order on 24 July 2025 and was finally contacted by the courier on 12 August. Mind you there were calls in between to vodacom to get an update on where the router is. Vodacom do better!! Your employees are being *********** now.
0 replies
12 months ago
Creshen was super friendly and provided details and information to allow for a wise decision
Creshen was super friendly and provided details and information to allow for a wise decision. She took us through all the documents and was patient and kind.
0 replies
12 months ago
Sick and tired
I am sick and tired of making the same calls to you and then being sent from pillar to post because your agents do not know how to do their jobs. I purchased and activated a sim card end of February, beginning of march as part of my SOLOPRENEUR bundle. I was told I need to meet a certain criteria to receive the data and minutes that come with the sim card, i.e., spent R1 on the sim card. I purchased R5 of airtime on it in March and I was told because it was done in march, they would start activating the data and minutes on my sim in April. I again recharged with another R5 beginning of April so i do not miss this. I just called the customer care and I am being sent from one agent to another. Please do better. I have been struggling with this sim card from end of February and its mid April now. So disappointing.
58 replies
13 months ago
DISAPPOINTING SERVICE
Ok, I am getting fed up with FNB and their staff not knowing their products because then they are giving us false information. In late February I app**** for the SOLOPRENEUR BUNDLE as an existing FNB client because I wanted to separate my personal account from my business activities. I was told in addition to receiving the business account, I will also get an FNB connect sim card and it will be loaded with minutes, data, WhatsApp data every month (this is one of the benefits of the SOLOPRENEUR BUNDLE I am told by the consultant assisting me activate this bundle). I opted for both the card and sim card to be delivered. So on 25 February I received an SMS stating that the card and sim card will be delivered on 26 February. On 26 February the driver comes and he only has my business card and not my sim. So I contact FNB and they tell me that no sim card has been activated on my profile and I need to go to the branch, have one activated, inform them and they will link it to my SOLOPRENEUR BUNDLE so I can receive those benefits (minutes, data & Whatsapp data). The consultant at the bank also confirms that, yes the SOLOPRENEUR BUNDLE does come with the FBN connect sim card with those benefits. So after activating the sim at the branch, I contact FNB again to have them link this sim card to my SOLOPRENEUR BUNDLE and they told me the matter has been escalated. Few days later I contact them again and I am told they will escalate the matter. I am not sure how many escalation a sim card needed. A guy called me last week and told me that the benefits will be loaded to my sim card after the 12th March. Today (18 March) I try again to contact them to find out when will these benefits of the SOLOPRENEUR BUNDLE I activated will be loaded to my sim? The response is that my sim is on prepaind and on any sim contract that has the minutes, data and sms's. Now I am told I need to qualify for the benefits. I don't know how many times I have explained that this is for the SOLOPRENEUR BUNDLE, hoping they might pick it up on the system or it might help resolve my issue. The FNB staff who are meant to assist us with the products they offer, DO NOT KNOW THEIR PRODUCTS. I AM TIRED. As I am typing this I am on the Chat with them on the FNB app, I keep typing "please tell me about the SOLOPRENEUR BUNDLE", I am being sent from a Mandisa, to a Sisanda, to a Zeenat, to a Ayanda and no one can tell me anything. I need assistance with sorting this out. I am exhausted from dealing with *********** people who don't know products of companies they are meant to represent. SO DISAPPOINTING.
53 replies
14 months ago
Disappointing Bank
FNB has become so disappointing. It's like the more business you give to them, the more disappointing. I just opened a business account and they have put a hold on it, I just went through 5 different departments, spending over 30 minutes on the call (with limited airtime), all of them tell me there is nothing outstanding on my profile, yet I cannot access my money. So frustrating. The same account I have opened comes with a connect sim card. They failed to deliver it and was on even on my profile. Again I had to be up and down trying to get my sim card. Their service is becoming more and more unsatisfactory. I am so disappointed in FNB.
71 replies
17 months ago
Disappointed customer
So I went to Supa Quick in Bloemfontein in Zastron because I had a slow pucture. They took my car and did what they had to do. When I was going to pay, only then was I informed that my centre cap is missing, something they did not inform me prior to the service. They were kind enough to inform me that the only way this would come off is if the tyre had been taken off, which is exactly something that they had just done. So me being me, I first want to verify if the thing did not come off before going there and I do. The centre cap of my tyre was there before going to Supa Quick and just like that it is gone. I just called now and spoke to the guy handled my service who now gives me another reason why it would've came off, this is now after I told him that it was not missing when I drove there. I asked him why did they not show me before taking off my tyre that the centre wheel was missing, why did they only make me aware after they were done fixing my tyre. We take our cars to such places because we trust they will do the right thing for us and not ***** from us. I am still waiting for them to call me back to tell me to come get my centre wheel cap. I am truly disappointed in this service. Fixing the slow puncture was R140 but now i am expected to pay more to replace my centre wheel cap.
0 replies
Review Distribution
5 Star
10 (55.55555555555556%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (44.44444444444444%)