KK
Kgatedi K
Active since Sep 2017
12
Reviews
0
Industries
Reviews
12 reviews6 months ago
Nedbank Debt ****
Nedbank has informed me that I have unserviced debt and it was not paid once since 2011. I also contacted Transunion and there is nothing under my name. This debt has been prescribed long ago but Nedbank is refusing to close off this account and send me the prescription letter.
0 replies
8 months ago
AMOS AND LILY ARE ****MING CLIENTS
Amos and Lily tried to **** me on Friday them 01 August 2025. Them tried charging me huge amount for a service that was not done on my vehicle. They refused to give me details of higher management hence I chose this platform
0 replies
18 months ago
Disgusting and poor service
My wifey and I have registered our vehicles with Matrix but never recieved the services we are paying for. We have been trying to communicate with them for over three months but still no response. We have requested Customer care department to call us and still no communication.
53 replies
29 months ago
Incorrect Billing
My wife and I bought contract phones from Vodacom and we have been receiving wrong billing for two months. We contacted the call center and still went to the branch but no help still. We are on the brink of canceling the whole thing and contact another service provider.
258 replies
31 months ago
Very Poor customer service from Top management
My wife and I bought a car at Hyundai Strijdom Park dealership and we regret every moment of it. Firstly, on the day of collection the dealership arranged that we pick up the vehicle at 08H00 but the car was not even ready and we were late for work. Secondly, there were few items that were not in good condition which they promised to fix but about four months down the line they are still taking me from pillar to post. Three weeks ago, my car was due for service. I phoned them to book my car in but Samantha and her boss Mxolisi never responded. I then contacted the manager to arrange for service and to solve my queries. He promised that he will fix all the faulty stuff that I have explained to him. Today ( 21/09/2023) my car was collected for service and I had to chase them to bring it back. I brought it to the attention of the manager ( Thabo) but he was rude and ruthless. I asked him for the contact number of the regional manager and he refused. The vehicle was finally delivered around 17h30 after calling them several times and I was late to attend to my commitments and no one cared about everything. I would never recommend anyone to buy from this dealership because you will be inviting trouble in your life. Thank you Kgatedi Leonard
0 replies
34 months ago
National Debt Counsellors is a ****!!
I have a challenge with National Debt Counsellors and Infusion College which is their nominated credit life insurance. These two parties now refuse to settle my accounts with my creditors as our initial agreement. I have a letter from them stating that they will not settle. I also have additional documents that I believe will be helpful for your investigation. Should you need any further information to make your investigation successful, please feel free to contact me. I have contacted several parties over the past three years and still didn't get any assistance from them. Thanking you in advance for your assistance.
0 replies
36 months ago
Unpleasant Customer service
Hello Peter I have an unpleasant experience with Takealot. The way orders are handled is very disappointing and I don't think I will ever use it in future. I placed an order a month ago and selected to pay on delivery. We'll, they sent me numerous emails advising that my order was delivered to the wrong address and it will be redirected to me soonest. I kept receiving such emails and eventually my order was canceled. Recently, on the 16 April 2023 I placed another order, paid by card and the delivery was due on Monday the 17th. I again received another email to say my order was delivered to the wrong address. Today I received another message to say my order was cancelled without any valid reasons and without contacting me. If Takealot is taking their customers serious, they will improve on their poor customers service and start serving customers accordingly. There are lots on online businesses I can support. Thanks Kgatedi
0 replies
51 months ago
PSG Insure
Hello Peter. My car got damaged at a school while doing registrations for my son. The school offered to pay for damages because it was their staff member's fault. They school asked me to submitt an affidavit with 3 quotations so that their Insurance (PSG Insure) can process the payment. The challenge came when PSG Insure decided to pay the cheapest quotation saying that my car is not under warranty anymore. They want me to replace what was damaged with non certified parts. I have challenged their decision but I haven't heard anything from PSG Insure until today. Please assist
106 replies
56 months ago
Disheartening Bad Service at FNB
I had a very disheartening experience at FNB Limpopo Mall branch last month. I then went to Mokopane Branch for further assistance and they asked me to write a letter of complaint of which i did. The lady by the name of Matete phoned me once and promise to revert to me and she never did. I am still awaiting feedback since Am very disappointed with the level service at FNB branches especially at Limpopo Mall. It looks like bad service start from the top level and filters through to the consultants. No one cares in this branch. Thanks
53 replies
57 months ago
National Debt Counsellors and Infusion College
Hello Peter I am not happy with National Debt Counsellors and their nominated Credit Life Insurer (Infusion College). I am currently under debt review with National Debt Counsellors since April 2019. I was paying my monthly instalments very well up until I was retrenched as a result of Covid pandemic in June 2020. After submitting my documents proving that I have lost my job, Infusion College has been paying my monthly instalments to all my creditors for about 12 months. Now this month the insurer is supposed to settle the remaining balance but they are being selective. They want to settle only 2 accounts and mentioned that the rest are not covered. I just dont understand the criteria they use to pay off these accounts. Why is that they were paying monthly instalments but now choose to only settle two of them?? I tried to speak to them but am not getting any clear response. I need some assistance in this regard. Thanking you in advance Best regards Kgatedi
0 replies
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12 (100%)