Active since Oct 2017
Scam - booked a collection with them. Item never got picked up, nor delivered. I tried getting in touch with them, but their chat options don't work and when you call Aramex ( whom they are apparently affiliated to, they say they can't help). scam. stay away
We've been selling on/off on BOB for a few years now and contacted BOB regarding a verification badge as our rating was above 95% and were eligible. Unfortunately we were assigned to Michael Carstens who claimed he needed to verify our products were "authentic" (we've had zero complaints about this) and he needed to see our invoices with prices of what we paid for them. After a few emails back and forth trying to figure out what he was actually looking for on the invoice, he decided to cancel our account as he did not think our products were legitimate. I'm referring to more than one product here and more than one item. To me it seems like Michael Carstens has prejudiced and racist tendencies. If dealing with him, I would suggest changing your name to Jack or Peter. It will make your life easier.
I signed up with these guys for fibre. After charging me (and confirming we fall in a fire area) they said the fibre line stops at my neighbours. Its been more than a month and still no refund. So basically, I paid one month for a fibre line that doesn't exist.
Placed an order and got delivery in 3 days. Was very impressed , however the product was not what was advertised. I contacted them for a refund, one month later , they were still faffing and not able to even schedule a time to pick up their item. I decided to cancel the return as they were obviously just trying to waste my time. I am now R4500 down and stuck with an item that doesn't suit my purpose . They are a legit store but I would not reccomend them
Outdated delivery and tracking system. Parcels go out for delivery but then end up back at the Depo? Reading all these other reviews and wondering if the drivers do actually deliver parcels on time
Horrible. One day they've received your claim and paying out. the next week they claim they haven't processed it (Its been one month).
I've done two orders (my first) with them in May. The one order hasn't didn't arrive, so after 20 days I cancelled it (waiting for refund) . The second one arrived in 9 days as was as expected.
Decent prices and they deliver efficiently even in lockdown!
Waiting for payout for 4 month! Speaking to Pam Lu is like speaking to a wall. I think this is a Chinese company acting like a local. In any case, they don't seem legit
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