SW
Seve W
Active since Nov 2017
54
Reviews
0
Industries
Reviews
54 reviews1 month ago
Bond payment not reflecting appalling service from Nedbank
I made a payment into our Nedbank home‑loan account on 3 February 2026. Today is 13 March 2026, and the funds are still not reflecting on the bond account. I visited the branch to resolve the issue. The consultant was unfriendly and simply handed me a piece of paper with a phone number, telling me that I must call. I explained that calling these numbers results in extremely long holding times and asked her to call on my behalf. She refused and repeated that I must call myself as they don’t have phones This is unacceptable service. I have paid money into my bond account more than a month ago, and Nedbank has not allocated the funds, nor provided any assistance at branch level. I need this matter resolved urgently and require confirmation of: Where my payment is Why it has not been allocated for over a month Why branch staff refuse to assist customers with internal queries. I banked with this institution years ago and now recall why i moved banks - their staff need training but we all know this has become systemic I expect immediate feedback and a resolution.
0 replies
5 months ago
No one returns calls
Day three - still waiting for a consultant to call me after repeated requests on their app and mails Banking services and in particular FNB has declined rapidly - They are pretty useless Does one have to approach the Ombudsman ?
53 replies
5 months ago
Appalling and Outrageous - daylight *******
Bought a 500ml bottle of water with my coffee - Charged me R28 - i think thats outrageous and daylight ******* - only noticed after i paid - my fault - this place wont see me ever again - thankfully a Vida is opening inside a Spar where water at the store won’t cost more than R10
0 replies
5 months ago
Waste of time
They advertise on YouTube like there's no tomorrow. What they advertise and what they offer isn't the same - waste of time still waiting for a confirmation letter Best to rather deal with professional well known co's - this one is a joke
53 replies
5 months ago
Useless , inept, clueless MTN
Want to know useless? Between MTN and the others i’m not sure who gives the worst service - topped up my Data on 22 Oct - received an SMS advising of a free 1 month subscription to showmax, they will send a follow up sms- never received it - visited an MTN Shop - that didnt help - so we called MTN - the consultant says i must wait some more -the sms will come - by that time the month has expired for the free subscription - where do they get these people
0 replies
5 months ago
Inept FNB
Contacted FNB to insure a vehicle on the APP multiple times - they just don’t care Now i have to resort to HP to prompt a reaction - Waiting for the call
53 replies
8 months ago
Excellent Service & Feedback
Laundry was recently ****** from our washline despite the area secured with Hooked Palisades and Razor Wire. After OMI requested the necessary statement and paperwork, they settled the claim without a glitch - hats off to them and thankyou
53 replies
9 months ago
FNB going backwards
Don’t for one minute think FNB is up there with the best : in fact, if anything they’re dropping the ball So here i am browsing the app: I’m keen on a Life Insurance quote : They cannot help they say as I’m under debt reviews : I’m contacting the Ombudsman - never was and never will be under debt review Secondly i had a covid loan with them which i settled: they went ahead and continued deducting a debit order - still waiting for them to reimburse me Lastly, on the app again, interested in an Insurance quote : message received from FNB is that i’m not a South African Citizen Pathetic !
53 replies
13 months ago
Absolutely Top Notch
Planning a trip to Europe. Requested a letter from Diners on Friday to assist in my Visa Application Received it this morning! Fantastic Service Thank you Diners
0 replies
13 months ago
FNB *****s my money
Now i understand why there’s an Ombudsman for the Banking Sector I received a message from FNB on 12 March stating that if i settle my Covid Loan, i qualify for a 30% discount So i do just that. When i checked the balance, it was still in a Debit. So yesterday, they debit my account with the monthly installment I’ve mailed them no less than four times..I even tried the chat on the app, even worse Nobody at that bank seems to know what they’re doing..The service levels in this country has gone to the digs and FNB is leading the pack
53 replies
Review Distribution
5 Star
3 (5.555555555555555%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (1.8518518518518519%)
1 Star
50 (92.5925925925926%)