TG
Tammy G
Active since Dec 2017
12
Reviews
0
Industries
Reviews
12 reviews3 months ago
Very poor communication or rather lack of
Emeris Durban North, your lack of service is disappointing and frustrating. We pay alot of money to send our children to your institution hence it is very frustrating when we try to email(no response) phone(rings on n on, the relevant department doesn't even answer) visit in person & we are told to login to the portal, please listen to us the portal is not automatically subtracting the bursary amounts for those that have a distinction pass. We are trying to sort out reregistrations and make payments. You really need to get your act together, maybe employ more support staff especially during the registration period, in order to give parents and students a seamless process.
56 replies
14 months ago
Extremely Poor Communication
Good day, i was just like to express my deep frustration is trying to get in touch with Mifa, they never answer their phones...i have submitted my a claim for my withdrawal benefit more than 7 weeks ago...to date I have received no communication from them... I have subsequently contacted Mibco, they were very helpful but say they have very limited access to Mifa's systems neither to do they have an alternate contact no. for Mifa... HOW DOES ONES FOLLOW UP ON CLAIMS AND QUERIES, HOW DO I KNOW IF THEY NEED ADDITIONAL DOCUMENTS OR IF MY CLAIM HAS BEEN PROCESSED ETC... Mifa up your game and communicate with members and advise of what's going on, every step of the claim, so we know it's been worked on, if are outstanding docs, then at least members can assist in getting the outstanding docs as well. Please Mifa be considered, people depend on this money, your timeous response and communication would be appreciated.
0 replies
14 months ago
Extremely Poor Customer Sevice
My daughter has been waiting for her order to be delivered going on 3 weeks now... 3 Weeks ago, her order was flagged as out for delivery, alas no delivery arrived...the delivery was canceled due it being after hours hence the parcel could not be delivered... We got a message saying that we should follow up or the parcel will be sent back to supplier... We have followed up numerous times with Buffalo customer service, only to be told...your parcel will be out for delivery between Friday 14th Feb & 17th Feb Monday, still no order arrived, we called several times there after only to be told the matter will be escalated and we will receive feed back between 24 to 48 hours however no feed back has been received to date, we have no idea were our parcel is or when it will arrive... Customer Service Centre's are in place so they can keep Customer's in the loop when such queries arise...very disappointed in the lack of communication and service received.
0 replies
25 months ago
Impressive Service
I'm so impressed with their amazing service and stunning quality of their products. I ordered my product on Monday afternoon, I received my order on Wednesday day morning, beautifully packaged and in good order. Well done on such impressive customer service, it's rare these days ;)
0 replies
31 months ago
Debtbusters you are really dissappointing
Extremely poor service received!!! I am a customer of this service provider...I have had a tremendously long journey with them...I had a good experience up until covid and then the wheels started falling off... now when I'm finally at the end, they mess me around, my debt was supposed to have ended end September...but somebody from the organisation took it upon them themselves not to debit my full and final payment...now the give me conflicting balances owing...where they get these added amounts from, I have no idea, I called countless times asking for a recon...i received 2 from different staff members reflecting very conflicting balances...I'm yet to receive an email promised to me since Monday morning whereby i asked for banking details so i can settle this debt and be rid of debt busters...I am highly frustrated by your lack of service and *********** staff...Don't play mind games with customers that approach you because off over-indebtedness; please note they would like to rehabilitate themselves but you exploit them.
262 replies
33 months ago
Lack of Service
I've been a long standing customer of Superbalist...but of lately their service levels seem to non existent.. you can't even get through on the customer lines for any assistance... 90% of the time, i choice of payment is the cash option, the last 2 times i tried to check out using the cash on delivery option, it tells me the courier company or some of my items don't qualify for cod...This is total madness, as my order does not in any way surpass the cash threshold limit... One way to def loose customer's...
0 replies
52 months ago
Excellent Customer Service
I would just like the rave about the excellent service I received from Lettie @ Spitz Gateway...She went above and beyond to order a specific shoe for my hubby and managed to get it to me in time as promised! Thanks a mill Lettie, I really appreciate all your time and effort...especially in these times where customer service is virtually non existant!
0 replies
53 months ago
Super Happy
Awesome quality products and amazing service this was my second order...Super happy with the entire order process and delivery as well, received my order within 2 weeks of order. Thank you...
0 replies
53 months ago
Happy Customer
Amazing Service, thanks a million...placed my order on 3rd December 2021, order received on the 14th...I was kept in the loop every step of the way... This was my second amazing experience...Super Happy, thanks again!
0 replies
53 months ago
Lack Service
Absolutely pathetic service or lack thereof...My sons(twins) where retrenched last November, they registered their claims online in Jan 2021, thinking this would be a smooth sailing quick process, in light of covid... They uploaded their docs as requested...from the word go this has been nothing short of frustrating trying to get any feedback, on their profiles or from the call centre, agents keep saying the matter has been escalated, the matter has been escalated, call after 7 days ...after months of being told the matter has been escalated and call after 7 days, they get told they have a new system, they need to resend the same docs that where uploaded via a link, which they have done more than 15 times, cause each time they call in to follow up they get told no docs received....finally 1 off my boys got paid last month, after god knows how many calls, the other is still being told his claim has been escalated, to who? only god knows!!! this is absolutely beyond ridiculous, just goes to show the calibre of people we have working at our government departments...as soon as you try question them, they go silent and drop the call....Now my son get told he needs to complete a ui 2.8, they agents says he needs to download the form( they can't send to him), what a load off bull...they never asked for this all along...my other son never needed this document to be completed...surely double standards in operation here...Does it seriously take almost a year to get paid or is it just sheer laziness and incompetence!!!! Whatever it is, it is totally unacceptable in these trying times....
0 replies
Review Distribution
5 Star
5 (41.666666666666664%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (58.333333333333336%)