AP
Allison P
Active since Dec 2017
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Painful claim processing
Upon my fathers passing, we submitted a claim on his RA on the 17 February - needless to say, the process has been nothing but painful. Only received a response on the 26 February. Since, I'm lucky if I get a response once a week from the claims department and when you do, it does not answer your questions. Even calling is painful - can't get through to the right department or someone will call me back.
265 replies
1 month ago
No refund of deposit with no reason
Still have not received my deposit from their Ranburg branch/representative since last year August 2025 with no communication as to why. All calls and whatsapp messages have not returned, let alone any clarity provided. Didn't expect this from a company like this - rather disappointing really! Even the manager is ignoring all communication!
0 replies
3 months ago
Poor Service
Still have not received my deposit from their Ranburg branch/representative since last year August 2025 with no communication as to why. All calls and whatsapp messages have not returned, let alone any clarity provided. Didn't expect this from a company like this - rather disappointing really!
0 replies
6 months ago
complaints department - non-existent
As per the mentioned order number (o321724648) - only the Beige Cats-eye Sunglasses was received and delivered however the Mesh Brazilian Panties was not delivered as indicated in the Whatsapp chat. Please note that one parcel was delivered with item as indicated from customer services previous response. Whilst I understand the items pending delivery (socks and green tube dress) - I did not successfully receive and sign for the following: 3-pack Mesh Brazilian Panties Many attempts at getting the matter resolved are absolutely futile; built only for generic responses. And wheres the complaints department - non-existent. I'm ****ed as I am forced to pay for items never received. All items have been received however, NO 3-pack Mesh Brazilian Panties
0 replies
45 months ago
Thieving Con Artists
I notified the SABC offices August 2021 that my TV was irretrievably stolen and the licence will be null and void and no longer utilised. Since January 2022 I have been receiving threatening sms's demanding payment of my TV licence - for a TV I don't even own. Its completely unacceptable that I am now being prejudiced, with my credit score being tarnished due to failure in administration on your part. I would like this to be cleared as soon as possible.
0 replies
50 months ago
POOR Service Delivery
I'm disappointed. I ordered and paid on the 23 February - site states the item will be delivered within 5 working days. Today is day 7. I'd like my item delivered today, or by close of business I'm cancelling. This is not the service I signed up for!
583 replies
73 months ago
FNB useless
I have an FNB account that I noticed was dormant. I called into the call centre to query why I'm still being billed bank charges if that was the case - no clear answer could be provided for. In addition I asked how to reactivate my account and was told that a deposit was all that was required, somehow I don't trust the information due to the afore mentioned. I wasn't helped much. Please advise if a deposit is all that is required or do I need to go into a branch? I don't want to sit month end unable to access my funds.
105 replies
84 months ago
DISRESPECTFUL SERVICE
Their bullying and threats are unprofessional and totally unacceptable! I have been advised that I am a poor excuse for a woman for not even paying 10% towards the debt, and another told me that I must get over living a 'cushy' lifestyle. I am one of those clients that has been upfront, honest and transparent regarding my financial situation - however, fallen on deaf ears and the threats ensue. I was called by 2 different agents today who were completely rude, they talk over you that you cannot get a word in edge-wise! I am COMPLETELY OVER INDEBTED and no one is hearing my pleas. You know its bad when you can't even afford debt review. I’m struggling to survive off R400 – R600 a month on food. I can’t afford to cut costs against my petrol and rental deductions – I’d end up without a job if unable to get to work and I cannot be evicted due to short payment as I’d have nowhere to go. I have already short paid on my rent due to such. Every month I'm pawning my items to keep my head above water which ultimately leads to a vicious cycle. I have, of this week, taken a small loan from my place of employment to put food in my house. I’m sure you have heard every excuse in the book – and I’m in no way denying my responsibility, however, I feel like I’m losing my basic human rights to work, food and shelter. I have supporting documentation to prove my inability to survive.
336 replies
95 months ago
Ridiculous!
The operator states open between 07:30am to 16:00pm. It's 15:20 and your lines are already closed! I've called 3 times and held for 20 minutes a time. What a nightmare to get through to a consultant.
265 replies
99 months ago
Hello Peter Responses Taken as a Joke!
PATHETIC IS AN UNDERSTATEMENT - cancellation pending since October 2016 Still no feedback regarding my last Hello Peter complaint submitted December 2017. I was advised that a consultant has been allocated to assist further with the pending cancellation submitted October 2016 - this was done via a 3rd party company called Mondo. I have been told by many - even those that have worked within the Telkom customer "care" call centre that the company is useless with resolving complaints! I'm appalled! I have been billed for non-usage and blacklisted!!!!!
105 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
13 (86.66666666666667%)