NP
Nivesh P
Active since Feb 2018
13
Reviews
0
Industries
Reviews
13 reviews2 months ago
FNB Private upgrade mess
So I finally decided to upgrade to Private from Premier after switching to them in 2018. What a mess. They've deducted the additional monthly fees BUT they have only delivered my new debit card. I have called several times and been told this has been escalated to Sales to sort out the credit card but it is now 2 weeks since I queried why I only received a new debit card with no resolution. I mean its obvious once you upgrade that everything needs to be upgraded, that's why you pay a bundle fee. The dedicated banker is constantly not available. Makes one question what value add you are getting for paying extra for Private. I bet if I put a request to downgrade, they will call me non-stop.
53 replies
11 months ago
Mouldy Beeno Chicken Flavoured Rollies (Dog snacks)
So, I bought some dog snacks (Beeno) from Checkers and when I opened the packs, the snacks were mouldy and disgusting. I took pics (wish I could attach them here) and sent the serial/batch numbers to Beeno and have never heard back from them. This must be months ago now. I have since never purchased their brand for my furkids again.
0 replies
19 months ago
Airalo esim does not work even after showing as activated.
So I bought their UK esim (2GB option with some voice and smses as well). Activated it, shows all is fine and active but 0 signal/use. Have restarted phone, done everything on their help pages. I'm not the first to experience this with them. Won't buy from Airalo ever again, that's $8.5 USD down the drain.
0 replies
41 months ago
Dstv will not let me cancel my subscription
So I wanted to cancel my streaming package. Went to their app, clicked all the right things and could not cancel it for that month, had to select 30 days later, which I did. Come 1 month layer and lo and behold, they still debit me. Call in and tell them, the promise to call me the same day, they dont. Call.in again the next day, get transferred to their customer centre, stay on hold for 28mins before just hanging up and coming on to HelloPeter. Why is it so difficult to cancel with them? I mean I know they want to make money but this is shocking.
396 replies
59 months ago
Dotsure
Great service from Michelle Klaassen Greyling. Was knowledgeable about the products and helped me make the best choice hassle free.
53 replies
63 months ago
Great service from start to finish
Needed to replace a wooden door which was damaged after weathering 10 years of rain. Free quote was provided...measurements taken at the same time. Being aluminum, it needed to be manufactured (10-20 day waiting period). To my surprise, everything was ready and installed very neatly within 7 days. No hassle, great turnaround time and competitively priced. Would definitely recommend them.
56 replies
64 months ago
Great scar removal gel
Got a new scar on my face during lockdown. Ordered Mederma scar gel and it worked better in 2 weeks than other items like Ponds, Tissue oil and Even & Lovely. Reduced the scarred area dramatically. Will continue using until it hopefully completely removes the scar. Slight itchiness every time you apply it but really small inconvenience fro the results gained. Truly recommended.
0 replies
64 months ago
Takealot delivers!
So I did quite a bit of online ordering this past Black Friday with the pandemic. I generally prefer to experience the product in person as opposed to shopping online. Shopping online meant bitter disappointment with deliveries as expected. Only one company stood out and that was Takealot. No delays, perfect tracking etc. Highly recommended,
0 replies
66 months ago
FNB - Incorrect account balances reflecting for over a month
So, apart from FNB having an issue where credit cards (use encouraged for ebucks) were all of a sudden blocked without notice (people got stuck at garages being unable to pay for their fuel), they sent a notification about a month ago about balances reflecting incorrectly on accounts (especially related to investment accounts). My account balance when clicking the "net worth" option is incorrect for about a month now. I have tried their secure chat on the app (#799 in queue), when I get through I get a number to dial. I dial the number and get rerouted about 3 times, explaining the issue each time. Eventually get an email address and get asked to email print screen images of the issue to bonolo.tunzi@fnb.co.za which I send through (this was 8 days ago). Till now, the issue is not fixed and I have received no correspondence of any sort from Bonolo or FNB. They usually respond on HelloPeter - so I am listing my issue here. Thanks!
56 replies
70 months ago
No response from Standard Bank
So, I'm glad I left them in 2018. So, I still have a bond with them and when trying to contact them to give 90 day notice: 1. Their contact email on the site does not work; 2. You call them and wait indefinitely without anyone answering; 3. You try their general email which works but get no response after so many days. I don't know what to do - I may have to just accept paying penalties due to their incompetence. Maybe I should consult my lawyers.
105 replies
Review Distribution
5 Star
4 (30.76923076923077%)
4 Star
0 (0%)
3 Star
1 (7.6923076923076925%)
2 Star
1 (7.6923076923076925%)
1 Star
7 (53.84615384615385%)