NS
Nqwadi S
Active since Feb 2018
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Debit Orders Taken Every Month With No Service – No Response
I am extremely frustrated with Isabella Garcia. Since December, money has been deducted from my bank account almost every month, yet I have not received the service or benefits that were promised. I tried contacting Isabella Garcia to resolve this matter and to understand what exactly I am paying for, but I have not received a proper explanation. At this point, I do not even know what the deductions are for, which is very concerning. It feels like I am being charged for something that does not exist. I am requesting the following urgently: • Immediate cancellation of this debit order from my bank account • A full explanation of all deductions taken since December • Confirmation that no further money will be deducted If this matter is not resolved, I will proceed with disputing the debit orders through my bank and reporting the matter to the relevant authorities. I hope Issabela Garcia can address this issue urgently.
53 replies
4 months ago
The Box Fashion took my money.
I have lost my money to this Box Fashion scheme. I spoke to the sales agent and even explained to her that I did not want this. She told me I must provide an account that I was not using, which I did. Unfortunately, there was money in that account, and it was debited. I called and spoke to this lady, stating that I was not interested from the start. She said they do not give refunds and that I must take two months to rethink if I want to continue. After those two months, I was debited again. I called again, explained once more that I was not interested, and demanded my money back. She again told me there was no refund and that my money would be in my account, and I should buy anything I wanted online. I did check, and the R1,348.50 was reflecting, but I have found nothing that interests me. i still want my refund. I hope i get advice on how to get my money after all this months, or i will lodge a case with ombudman to get my refund.
0 replies
15 months ago
Unsatisfactory Treatment
Okay, so I am really frustrated with Affinity Health. I had a good experience before, but things went downhill when I tried to get a refund. On November, I requested prior authorization to consult a specialist, which Affinity Health approved. I paid cash for the consultation, as instructed The provider issued an invoice instead, which i submitted to Affinity Health on November Affinity Health rejected this, claiming an invoice was insufficient and demanding a receipt (proof of payment). I obtained and submitted the receipt on January Despite this, Affinity Health has not processed the refund till to date. instead they questioned my integrity by repeatedly contacting the specialist’s office to verify my claim. They failed to clarify upfront that a receipt (not an invoice) was required, Gaslighting behavior (implying dishonesty). Ghosting after submission of correct documents. This caused Financial Harm on my side: I am out of pocket for a service they pre-authorized. people have to be careful when choosing Medical Insurance providers, because they dont do what they promised to do. I have even decided to cancel my subscription.
106 replies
23 months ago
Dissatisfaction on the treatment i receive.
I joined the Mafori in 2022, to remove the debt review flag on my name, and I get no update, they keep quiet, and if you do not call you won't know what is happening, Had to finally call in March this year, only to be told my file is parked as I was still owing them, I then made the full payment R3200.00. I still have to continue calling, and no update I get whatsoever, and nothing is happening, sending WhatsApp and getting blue ticked. I am just here not knowing what might be the delay, or hold up. me without wanting to update me on the way forward, me sacrificing my last money to be out of debt, and now this is happening, I'm even thinking of finding people who can assist me because this 4-week thing with Mafori Finance is not working. I called again today leaving a message with about 3 people, and they all say they sending messages to legal offices, whereby they don't even answer phone calls. Yhoo, this is frustrating really. All I want is for them to give help on their promise or give me the money back if there is no assistance.
53 replies
30 months ago
Services suspended without reason but on website shows active.
I am a customer and it is so difficult to get assistance from Vox Telecom, i had a bad experience with their telephone system, and I have to spend R100 airtime trying to get hold of them. I have been out of service for the past 3 days, and I work from home, but now I have to spend money buying data. And I'm not hoping to get help anytime soon, The last message I got for the outage was on the 26th, and services were restored, I have sent an email and no one is responding, I only get the customer reference number. It is so frustrating not to know what source of communication is used and after how long you get feedback.
262 replies
36 months ago
Option 1For You
Showmax is a dissapointment, i have made a payment to them through 1voucher as it is one of their payment options....Guess what to trace the payment on their side is taking forever, and my services are suspended because of that. And i do not owe them anything, i wonder how they have to introduce payment method that is a problem like this. So people use 1voucher payment at your own risk.
0 replies
100 months ago
Bad airtime
I bought an airtime of R70.00 (Telkom Mobile or eita) tried to recharge but couldnt, called the call centre for assistance. Was assisted by Xolile...he couldnt make the voucher to recharge for me...now I dont know bcos I hve lost R70.00, and nobody is assisting me, is now 6 hours after I hve called them, no airtime, no message..I just lost, just like that
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)