AE
Anwyn E
Active since Feb 2018
15
Reviews
0
Industries
Reviews
15 reviews18 months ago
Amazing Orthodontist Practice
A hardworking husband and wife team that go above and beyond for their clients. Iv had the privilege of covering a maternity post at their practice in Fish Hoek in 2021 and I have never seen happier patients or a Dr that really goes out of his way with the warmest attitude. There is even an affordable payment plan available for braces. Also cudos to Dr Murphy for going to Tygerberg Hospital on a frequent basis to help those in need with no access to private care. Really an amazing practice. Shout out to the whole team who excel at excellence!
0 replies
21 months ago
Sars is the worst
I am really sick of Sars and don't understand them. They a u to assess me every year but revert my bank details to a dormant account I have not had in years even after they receive ur bank tax form, irp5 from ur company, medical details all info which reflects your bank details. I had to update it last year to my active Fnb account I had for years as shown on all my docs submitted to them (Sars). I was asked to send a million supporting docs to prove myself last year I order to get the balance of my refund after they took a chunk of money which we dnt need to prove ourselves for. This year again they auto assesses me and again reverted my bank details to the old dormant closed standard bank details I have closed that account many years ago. Now again I had to update my bank account details which they have coz they receive info from ur bank and again asking me for a millions docs to pay me out when this is not my mistake they auto assess u with wrong info when they receive all the info coz ur bank, medical aid all those ppl submit docs to them. Why must I update my bank details to my 1 and inly bank account in record every year? I hate this system it's daylight *******. I would rather not be auto assessed coz every year I must suffer like this. If this happens again next year I know it's a trick to delay an possible payout as this is jst so strange that every year I must do the same old **** and my bank details have been the same for years, where do they even get this info, I called standard bank and they said my account is closed years ag so they wouldn't send any info to Sars eish. Now I must wait until Jesus returns for a refund, but I dnt need tj prove myself every month wen use want tax. I hate this company *****s
0 replies
23 months ago
No internet connection
I am very upset with my situation. A few weeks ago I logged an error regarding the original router we received in Feb 2024, as it was freezing and didn't Wana pick up 5g. They kept telling us to reset etc and eventually only 4g worked but router was still freezing. Anyway heard nothing from Rain and then CCD or some other courier contacted me to arrange exchange of routers and I told them I am not aware about this as rain didn't call me or email me to say they exchanging. Anyway they came to exchange Friday morning just b4 10am. J called in to tell rain they said it's pending on their end I should be connected by 2pm called back and had to explain my story again and again to be told my issue has been escalated and I shud have internet in 24 hours. Called back yesterday and was again told it's been escalated and I shud had my internet restored yesterday. It's Sunday 10am and still not internet and I work from home so can u imagine how upset and stressed I am when I did not ask for an exchange I only asked use to sort out ur stupid router that was freezing and giving us the most intermediate connectivity 1 minute it's 30mb and the very next second poor connection on like 8mb. I am really not happy with the way things have been going and it's only 3 months with rain and I have had multiple issues and now basically paying for internet that I have not had for 3 days. I just laugh at the consultants coz they tell me the same storey over and over eish.
265 replies
26 months ago
Disappointed
I signed up with rain mid Feb and paid pro-rata. Sales consultant said asof 1 March R595 will be deduted from my account only to discover they took more than the amount I agreed to telephonically and as advertised. This is very scary as the have dug into funds that was meant to survive considering every rand needs to be counted in this days economic climate. I logged a million tickets yesterday and tried to get thru to billing who never answered as it said whole day, our lines are currently busy and logged callbacks which has not been returned, they silent. All I want is debit mandate confirming that they can allowed to take nomore than R595 and I also want my money back for the overcharge from 1 March which is owed to me now cause it was taken now
224 replies
27 months ago
Sells faulty flatirons
I purchased a silver bullet flat iron at Partners Blueroute Mall in May 2023 for R1450. Upon using it the weekend it jst stopped working as it went off whilst doing my hair. I have set the heat above 200 even tho the max heat is 230 I dnt use it daily and it basically still looks brand new. I called Partners Blueroute and was told immediately that my 6 month warranty is over and I should take it somewhere to have it checked for my own account. I feel really ****** as they probably sold me a faulty flat iron that was not cheap. They should be the ones to check out their goods and pay for 1st time fixes especially if it's discovered that they sold me faulty items and the item is way less than a year old. I have a flat iron of clicks for 4years that was nly R300 and it's still working so they need to check out the faulty electronics they selling to struggling females
0 replies
40 months ago
5 star treatment
I had my wisdoms removed Sep 2022 and Oct 2022 and my experience was absolutely wonderful. The maxo's and nurses was so kind an patient and treated me so well it made me feel like I was getting 5 star treatment and I had no pain both times which says alot, they are th best, thank u team keep it up.
0 replies
40 months ago
Worst Service Ever
I am at my wits end we have 25mbps fibre and IV been having unstable connection issues since we signed up 2021 and all they do is give instructions to restart etc we have been doing this more times than I count. Last year they finally sent a tech out which told me that it's the router that's the problem coz there no issues with the fibre line but nothing. I work from home so my livilihood depends on it but they dnt give a damn. An agent told us last week that the logging a request for router replacement which will arrive in 72hours just to hve sum1 else reach out and say no that gurl didthe wrong thing gave us ime more restart instructions and here we are I still dnt have a stable connection my laptop and my phone recconets every couple of minutes and our TV does it less but this is an everyday occurrence which is so sickening. I'm cancelling their **** service coz I hve collegues that have a 10mbps line with mweb and doesn't ever loose connection so why the heck can't webafrica put their customers first n really sort out the continuous inconvenient problems. Agents are no help ith the same old instructions is hatthe only SOP existing there the Lord alone knows but I have never had more unsatisfactory service.
0 replies
54 months ago
Sad first impression
I applied for car track Thursday (11 Nov 2021) evening after my husband a diabetic suffered with hypoglycemia on his way home from work, and we could not find him for almost 3 hours. Friday morning (12 Nov 2021) before 8am a consultant called me for the sale and I reiterated on the recorded call that the only reason I want this is to be able to check where the car is in case this happens to my hubby again, she assured me that I will have access as soon as the technician has installed the device. 3pm that Friday afternoon ( 12 Nov 2021) Tech was here and device was installed and I must admit I was initially impressed but then going into the app Saturday it still showed the previous date and Monday I I contacted them via customer care gota ticket number explained in that email if I don't get what I was promised I dnt want this but they debited my account on that day the 15 Nov 2021 for a tracker that does not work, today it still shows the 14th and there is absolutely no trip history. Noone had replied to my email to date upong contacting them in WhatsApp after two days they message me with the joburg number only saying please call 011 blah blah. I called that number yesterday 17 Nov the girl said she does not have a reference number for the call but I can use her name as a reference, my issue is already logged my ticket number and a technician will call me. It's almost 19 Nov and still no service but they happily debited already. I mean seriously guys I did this for my husband's wellbeing and you guys have time to take hard-working people for abride durinf aich difficult times.
53 replies
57 months ago
Thieves
This was by far the worst service I received. The route shown on my Didi planner said prince George drive to fish however my driver decided to drive around our kaap se wg passing sunvally to take me back to Fish Hoek. I was estimated R217 and it came off my account. I told the the driver why are u taking this long route I even told my husband I'm a bit scared coz his going past very dodge mountains. Now keep in mind iv done the same trip with Didi to and from Plumstead plenty of times and never has a driver taken this inappropriate disturbing and ruthless route with me obviously increasing the distance for no good reason at all. Upon dropping me off I saw the R217 reversed and then now paid R312 ***. I sent Didi an email and all they say is sorry for the inconveniences. How am I held liable for the driver taking the incorrect very long way to get me to work. I want my refund cause I will fight use until I get it.
0 replies
58 months ago
Work on giving a better service get more Customer Service Agents
Terrible service you can never speak to anyone. You send a WhatsApp and get a response with them in 2 days waiting time on call is 3hours. Get it right your service sucks. My sister who works at openserve can't even get thru to them so sad.
0 replies
Review Distribution
5 Star
3 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
11 (73.33333333333333%)