MN
Marianna N
Active since Feb 2018
10
Reviews
0
Industries
Reviews
10 reviews39 months ago
Happy Canvas Print Co. client!
I couldn't be happier with my large format canvas print (A0). It is absolutely gorgeous and from printing to delivery was surprisingly quick. First time using Canvas Print Co. and it will definitely not be my last. Big thank you to Alyssa Lewis for the excellent and friendly service I received.
0 replies
45 months ago
New Brackenfell Collection point is terrible!
Although I love everything about Takealot.com, the new Brackenfell collection point is terrible!!!!! The little parking available in and around the facility is extremely limited and taken up my drivers picking up items for delivery. As the cars in the parking area inside the property is almost permanently occupied I suspect that the cars belong to staff. Today, there was one parking bay open behind the gates, but the entrance was blocked by a large SUV, that parked there to collect their package inside.
0 replies
47 months ago
FNB Home Loans not on par with other Banks!
Last Thursday (19 May 2022) the new interest rate was announced. The very next day I received 4 text message from Nedbank confirming the interest rate, the new bond deduction amount and when the new amount will be deducted. On the same day, I received an email from ABSA with a letter stating the interest rate amendment, the new bond amount and when the new amount will be deducted. It is now 23 May and I still haven't received as much as a text message from them!!! FNB has received many accolades for their innovation, but their Home Loans section is terrible!
134 replies
48 months ago
On Air constant phone calls!
After reading many reviews and their numbers coming up on my cellphone as spam, I block all their calls. Yesterday however, I answered as the number came up as Multi Choice. I made it clear that I am not interested in anything they had to offer and that they should remove me from their marketing database, which is my right under the new POPI act. The Call Centre Agent became quite snotty and wanted to know if I am not interested in their products can I at least explain which products I am not interested in and why?!!! I just ended the call. As a consumer I can opt out of any marketing without having to give a reason for or explanation as to why.
134 replies
48 months ago
LA Health - Good Customer Service
I recently had an issue with my change of address that I updated online, not updating on my statements. It might be a seemingly small issue, but I still received a call explaining their system updates and received an apology from the Customer Service department. Well done on going the extra mile and trying to do better.
0 replies
51 months ago
Appalling After-Sale Service form ooba Insure
If I could give no stars I would. Our sales consultant Sharonne is suppose to know the requirements of the bank with regards to Mortgage Protection Plans. Not only did she sell us a product that was not accepted by FNB, she didn't liaise with them beforehand as we requested and went on leave with no one attending to her queries or even an out-of-office notice. I had to phone and email both ooba Insure and FNB Life Insurance, which now resulted in 2 debit orders that will go-off this month and Hollard is not cancelling our MPP even though we are within the 31 days cooling-off period as stated in their disclosure letter. Terrible service!!!
53 replies
58 months ago
Excellent service from Usha ****samy @ ooba homeloans
Usha ****samy from ooba homeloans was our Property Finance Specialist on 2 property transactions. We could not have asked for a more friendly, professional and dedicated person. She is very knowledgeable and gave excellent advice, whilst also keeping us informed through the entire bond application process from start to finish. She is a gem for the company and the reason I give ooba homeloans 5 stars.
53 replies
68 months ago
Getwine deliveres excellent service EVERY time
There are very few companies that provide the same standard of service as Getwine. Very impressed! Well done to the team!
0 replies
99 months ago
Excellent service are still possible
My dear sister was celebrating her birthday on 15 February. Most of the online gift companies I've visited flat out blocked and/or refused ANY deliveries for that entire week. As I couldn't see my sister on her birthday (she lives in Paarl, I live in Durbanville) I wanted something nice delivered to her place of work as a surprise. ProGifts did not only deliver the gift on the 15th as promised. It was beautifully made up and I received a confirmation of delivery with time stamp. We are too often experiencing terrible customer service that I felt a special mention should be made about a company THAT GOT IT RIGHT! :)
0 replies
99 months ago
Unprofessional and unacceptable service from Bellville Furniture
Placed an order on 6 January 2018. Was told there is a 6 weeks waiting period. Thought it necessary to follow-up after 5 weeks, just to get a progress report on our order. 5 February 2018 phoned 09:49 pressed 1 for follow-up on order. Was told they will phone me back with update. Never happened. 5 February 2018 phoned 14:23, pressed 1 for follow-up on order. Person I spoked to (Solwino?) said he didn’t speak to me, but will phone back with update. Never happened. 7 February 2018 phoned twice. Line will ring and then go straight to voicemail. 7 February 2018 send email to ********** for update. 8 February 2018 received an email response from a Zee Adams that the Manager will get back to me. 9 February 2018 receive an email response from Marius Botha (Manager) that he will follow-up and provide feedback in an hour max (his words). No email response, no phone call received with update. 13 February 2018 send an follow-up email to Marius Botha and received response that he will urgently follow-up that day. No email, no phone call received with update. 15 February 2018 send a follow-up email to Marius Botha. No email response. 15 February 2018 phoned twice during lunchtime. The sales and order telephone extensions go straight to voicemail. 15 February 2018 phoned 15:19 and got through on sales extension. Spoke to Marius Botha, again he said he will follow-up with the factory and phone me back, which he never did. This is absolutely pathetic customer services! Reading the other reviews on Bellville Furniture I am now VERY scared that after all this, I will get an inferior product ... :(
0 replies
Review Distribution
5 Star
5 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (50%)