Active since Mar 2018
I wanted to share feedback about our recent dining experience on my wife’s birthday, September 2nd. While the service we received was excellent, unfortunately, the quality of the food was quite disappointing. We started with the nachos as a starter, but they lacked flavor and had clumps of cheese settled at the bottom rather than evenly distributed. The main course, a sushi platter, was even more disappointing. The rice was overcooked to the point it resembled rice pudding and did not taste fresh. Overall, the meal left us quite dissatisfied, and what should have been a special evening ended on a rather sour note. I hope you can take this feedback into consideration to improve future dining experiences.
I am extremely frustrated with the table bay montagu store as they have now consistently refused to assist me with a purchase as according to them the store is closed at 6:40 every night. However, the trading time is until 7pm. This is unacceptable as the doors and till is closed in advance.
The worst decision, I made was to give this network a chance and signing up for a 5G router despite all the negative reviews. Jokes on me the network down to the service is disgusting. I first had to wait longer than a week for the router/Sim to arrive just to be connected with absolutely no internet connection. I have now spoken to multiple agents to cancel this product and they keep on dropping my call by placing me on hold. This has been a complete waste of my money and time! I would rather change my bank account than have these ***s take money out of my account again.
The level of service is unacceptable, I have been trying for days for my insurer to debit my account, but all attempts have been in vain. I experienced a banking error and due to this, i unfortunately had to contact discovery insure MULTIPLE times over the course of 5 days only to be told my request was not submitted by the finance department and I would have to make a manual payment, however after making said payment I am yet to receive any form of documentation to proof that my account is up to date with all payments as promised. This is not the level of service, that I expect from my insurer and due to this poor service, I will be canceling all products related to discovery insure.
The service one receives, when opening a mtn contract is fast and efficient, however that level of service goes out of the door, when one tries to cancel a contract that has already reached its end date is an absolute nightmare. I have now tried for over three weeks to cancel my contract and the agents in the cancelation department are extremely rude, incompetent and unprofessional as they either drop your call, tell you to hold while they assist you, never to return or they constantly transfer you to another department. I am just a customer, that would like to cancel his contract that is all, why do I have to jump through so many hoops. If I were to renew my contract, I would have been done three weeks ago, MTN your service is disgusting. I am still on hold and waiting....
I recently visited your table view branch and I am not pleased with the quality of the food to say the least. After receiving my order and getting back on the road, I was deeply disappointed to discover that my fries had absolutely no salt on, the bottom bun of my burger was completely covered in oil. This not the level of quality, that I expect from burger King as i choose too spend my hard earned money on a decent meal.
I recently placed an order at our local KFC, however afer ordering zinger burgers and zinger wings on the app, I arrived at KFC and was told that they did not have burger buns or lettuce and I was given two wraps with only chicken and sauce on as for the zinger wings it was completely dry and tasteless. This was a complete waste of my hard earned money. I then gave KFC my feedback in a complaint, however till today I still have not received any feedback. Their level of service is ridiculous and I'm extremely disappointed.
This place was an absolute waste of my time and money. I am extremely disappointed in the services as well as the facilities. I decided to take my family away for a few days as it's been years since, we had gone away as a family only for our weekend to be ruined by poor service and unsuitable living facilities. When we arrived at the hotel, we were only then informed, that their would not be any electricity until 6pm. Something that should have been communicated to the guests before arrival. However the next blow would be a bedroom window that could not open and the door that refused to close resulting in the door banging for the rest of the night. By the next morning our electricity was once again off and not due to loadshedding once again. After calling reception twice for assistance all we received was attitude. Eventually my family and myself were so fed up, that we booked out immediately and only received half of our payment back. I find this to be absolutely ridiculous and would not recommend this place to friend nor foe. You should be ashamed of the facilities you offer to your guests and still charge top hotel prices, something that in this case you're not.
When col'cacchio comes to mind one thinks of great food and spectacular service, at least this has always been my experience, when dining at col'cacchio in Canal Walk. However, after trying the Col'cacchio's in the Waterfront for the first time, I can say with absolute disgust, that this has been the worst experience, I have ever had the misfortune to have experienced at one of their restaurants. The service is a joke, after requesting the garlic to be crushed properly the waiter came back with, what could only be described as bean sized chunks of garlic and an attitude problem. The pizza we received was cold and it became painfully clear the staff could not be concerned about what they present to the client. This is not the standard I have come to expect and love from the Col'cacchio team. I will definitely not be returning to the one in Waterfront as it is apparent, that it was just a waste of my hard earned money. I'll be heading back to the one in Canal Walk, because clearly the staff there have received the correct training on how to prepare a meal and how to work in a customer service environment.
Hi As a first time flyer I was extremely nervous, so I got in contact with Kyle Delcarme an amazing agent of travelstart. Who went through the entire process of checking in as well as what do to with my luggage at the airport. He was understanding and patient with me through this process. I cannot thank him enough for assisting me and being so friendly through the entire process. Regards, Rezah
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