Active since Mar 2018
The best decision I have made in 72 years is to NEVER, EVER enter another Pick 'n Pay store again in my life. After what I experienced in Pick 'n Pay, Key West Mall yesterday (31 January 2026) my advice to everybody (no matter your age) to take the same decision. The staff member in charge of the fruit and vegetable section has never been friendly or helpful. Nothing in his section is priced. He is lazy, unfriendly and very rude. And he HATES TO ANSWER WUESTIONS FROM CLIENTS. Clients must guess how much they will have to pay for fresh fruit and vegetables. I tried to buy tomatoes - the big bag costs the same as the small bag. I asked the staff member on duty if the price of the tomatoes is a secret. She calls the unfriendly, unhelpful and rude man who is in charge of fruit and vegs. He is angry because he doesn't like being questioned. He disappears for a while and them returns, looking pleased with himself because he was able to weigh the tomatoes and give a price. I have a next question (or three) for the rude man. "What is the price of the beetroot and mushrooms"? He is so angry that his face turns red. I call the manager. She is not helpful at all and decides to stand by the rude employer with the red face working for Pick 'n Pay. She denies that he is/was rude because she wasn't there when he was rude. I ask het to ask him for the price of the next item that I wanted to buy. The same procedure again. No apology from store manger or fruit and veg manager. Eventually I gave up. Management doesn't want customers in Pick 'n Pay, manager of fruit and veg section is rude, lazy and annoyed because I dare to ask questions about pricing. Actually I am pleased that I NEVER, EVER will have to be insulted by the staff and managers of Pick 'n Pay again. I left the store happy with my decision to NEVER, EVER be insulted by a rude staff member or manager of a Pick 'n Pay store. Don't wait until you are 72 years old before you demand service and manners from staff members of a Pick 'n Pay. Do yourself a favor and shop elsewhere. I promise you - there are other stores who respect clients, young and old. Don't let staff and management of any Pick 'n Pay bully or insult you.
I want to warn people not to take out a personal loan from Woolworths or to get a Woolworths store card. Woolworths simple doesn't care about customers. A customer must beg to receive a statement from Woolworths. The staff who take care of incoming calls to ask for a statement, just gets told that that is not possible. You must write an email to Woolworths to ask for a statement and then the staff member treat you as a nuisance. Do yourself a favor and do not apply for a Woolworths store card or personal loan. Woolworths' Customer service just doesn't exist or they just don't care.
Please do yourself a favor: avoid any contract or even a discussion with Telkom SA/@telkomsa.net. For the past two decades I paid Telkom a small monthly fee just to use a @telkomsa.net email address. For the past year I have tried in vain to stop Telkom's debit order for which pays for the use of the Telkom email address. It seems to be impossible to stop a Telkom debit order. I was told to go into a Telkom store to cancel the service because I now use a gmail.com email address. When I ask the sales people inside the Telkom store in Key West Mall, they tell my the person who can stop my debit order only works on a Tuesday. I went to the Telkom store several times, but nobody was prepared to speak to me because the only person who can stop a debit order is usually too sick or too busy to be troubled with "nonsense" requests like mine. I tried to phone Telkom using my time which I bought for my cell phone. After having spent at least R100.00 or airtime trying to find the "right" person to cancel my Telkom email address by phone, I am forced to end the call because nobody at Telkom's head office knows who is able to cancel payment and a contract!!! Telkom is hopeless. I will NEVER, EVER do business with Telkom again and I will continue to warn the public to to the same. Telkom is NOT a communication company. Telkom is a business who prefers to ignore customers.
DSTV is now too poor to phone or email me with the amount I have to pay every month. I have to phone DSTV (Multichoice) on a monthly hases to hear what I must pay for a premium package. I have been a premium client of DSTY (Multichoice/M-Net) for more than 40 years but this "poor" company can still not afford to treat their premium customers with any dignity. Shame on you, DSTV. Shame, DSTV...I am sorry that you have become so arrogant. ...and so "poor".
I have no choice to lodge a complaint against MBD credit solutions. I will do this at my nearest police station. I am a senior citizen and I am being throated by staff members from MBD on my mail and phone on a daily basis. MBD send me emails which I can't open because I need an account number. I DO NOT HAVE AN ACCOUNT NUMBER AND I HAVE NOTHING TO DO WITH MBD/
DO NOT use ABSA Internet banking! ABSA Internet banking "*****s" your money. I bought R400.00 electricity yesterday and never received any notification. I bought R100.00 air time to explain to ABSA that it is against the law to "*****" customers' money. The gentleman from ABSA told me he didn't know how to help me. This morning I bought another R100.00 telephone voucher just to hear the following: " I can see that you did pay for R400.00 electricity and WE ARE SORRY FOR THE INCONVENIENCE" I told ABSA *****ing is not a inconvenience, it is *******. ABSA told me to wait 2-3 days for the case to be investigated and that they ARE REALLY SORRY FOR THE INCONVENIENCE. I must now go to town to buy a voucher for R400.00 electricity because ABSA Internet banking can't crack the digital banking space.
I have never in my life (I am 72 years old) been so insulted as by a dentist working at The Dental House near Krugersdorp. I was treated like a dog. I had to sit in her dentist chair waiting for her to talk to people on the phone. She then refused to treat me at all. She also indicated to me that it is not her fault that I do not have a medical aid. She wasted my day. Very rude and aggressive. Do yourself a favour and go and see a doctor who who treats people like people, not animals.
What Dis-Chem Life is doing is against the POPI act from 1 July 2020. The POPI act is supposed to protect personal information. I buy my chronic medicine from Dischem but I never thought Dischem will be so vulgar to offer me a funeral policy because I buy medicine from the store. Palesa, the lady from Dis-Chem Life who phoned me, will hear from a lawyer soon.
Creamline is selling rotten and sour full cream milk to customers. I bought a whole box of Creamline - at the heart of the dairy - full cream milk UHT Process Lactose Free log life milk. the container consisted of six (6) cartons of milk that I was forced to throw away. The sell by date is 05/06/2025 Shame on you, Creamline! I phoned the company, and they were not eager to help me with my complaint. Thet told me that it will take 5 working days for them to attend to a complaint. I promised the lady who I spoke to that I will not stop bringing this company and this rotten product under the attention of everybody who buys cartons of milk in SA. I checked the sell-by-date and the products have not expired yet. I will make double sure that the public knows about the rotten food which Creamline is selling. I hope that I can warn enough people not to buy Creamline again. The other tradename on the boxes of sour milk is KELLOG'S
Whatever you do, my advice to you is to ignore Allllife Life Insurance at all costs. Saleslady I spoke to didn't have a clue about what she was telling or asking me. When she phoned back to finalize all my details, it was clear that the notes on the system which I provided, was all wrong. No manners. No skills No nothing. Stay away from All Life (Alllife) Insurance!!!
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