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Vanitha K
Active since Mar 2018
10
Reviews
0
Industries
Reviews
10 reviews20 months ago
Sealy ********s
I wish I had seen all these bad reviews before I bought a Sealy mattress. Ref no 334390. Lots of back and forth to get an inspector to come out. Inspector rolled around on the bed, put it on a flat surface, needed my help to move the mattress, clearly pointed out to me the difference where the mattress was sinking and it wasn’t and then proceeded to report the mattress does not to be changed as it’s only sinking by 1cm vs 4cm. I am a small built female and am often not at home to use the mattress. I have had it for two years and a year in it started sinking. I got comfort from buying the mattress from dial a bed with the guarantee and warranty in place but these are obviously a Sealy sham. I asked how to take it further and no other avenue was provided for a complaints process. Sealy is obviously oblivious to treating customers fairly. Will never buy from or support Sealy again!
212 replies
39 months ago
Fraudulent company
This is a fraudulent company, please do not use them. They came out to repair a small issue with my washing machine and charged an absorbent cost. The washing machine started leaking post repair. They said the work was guaranteed before payment but the guy came out the second time after multiple calls to get them back to fix it and said they were not responsible to fix what they had broken. The same technician came out twice. His name may be Mike or AK. He was extremely rude. They refuse to provide the owners number or to provide a refund . There is another appliance doctor which I believe they are imitating. The fraudulent site is the one that says they are locally owned and operated. The nos on the site are ********** and **********. It has like a cartoon image of a doctor in red and white. I hope you read this review in time not to be scammed.
0 replies
39 months ago
Fraudulent company- Appliance doctor in Johannesburg
This is a fraudulent company, please do not use them. They came out to repair a small issue with my washing machine and charged an absorbent cost. The washing machine started leaking post repair. They said the work was guaranteed before payment but the guy came out the second time after multiple calls to get them back to fix it and said they were not responsible to fix what they had broken. The same technician came out twice. His name may be Mike or AK. He was extremely rude. They refuse to provide the owners number or to provide a refund . There is another appliance doctor which I believe they are imitating. The fraudulent site is the one that says they are locally owned and operated. The nos on the site are 0781990899 and 0742240642. It has like a cartoon image of a doctor in red and white. I hope you read this review in time not to be scammed.
0 replies
46 months ago
Cool Ideas are phenomenally incompetent
Ticket no is 960496. I have been waiting for my wifi to be activated for 3 weeks. Cool ideas keeps saying vumatel has not given them an object no and they have escalated it. Their escalation is obviously to a big black hole. I call and mail daily and they say the same thing like robots incapable of thought. Please can someone sort this out or tell me if you are unable to provide the service you claim you can. @Paul Butschi this sham is of a company is not something you should be proud of!
0 replies
71 months ago
Poor custmer service and product
I have been querying the quality and speed of my wifi since the 26th May. I have been asked to send pictures back and forth, they said they would replace the router, they said the terms and conditions of the contract says that they cannot be hedl accountable for the speed on devices not connected via cable (I found that quite shocking), and two weeks later and no action, no feedback and no attempt at resolution.
0 replies
72 months ago
Game poor product, poorer service
I purchased a couch online from Game. The couch was unpacked the day after delivery and it was found to be damaged. I called Game and after holding for approx 30 mins I spoke to Zubair. He did not seem interested in the couch being damaged or my rights as a consumer to be refunded. In his mind this was clearly my problem. He requested pictures to be sent. He could give me no further info on timelines or process except that he had to submit it to some random department. I called agan a few days later, waited for another 30 minutes and spoke to another consultant that basically said I should wait for Game to get back to me. Game is not getting back to me. The product and their service is poor. If you cannot operate via ecommerce, don't. I want the couch collected ad a refund processed please.
105 replies
73 months ago
Discovery Roadside assistance not jump starting cars over lockdown
It's a week into the lockdown and in an effort to flatten the curve I have left home once to purchase essentials. As a result my battery is dead and I need to be jump started. I called Discovery on the Roadside Assistance line. They say even though they provided this service at no cost twice to each customer before the lockdown they will only consider it now for emergencies. They say they are enforcing the government's rules to keep minimal traffic on the streets. I do not have an emergency but I need my car to enable me to purchase food. The call centre agent said I should then consider using an uber. Discovery enforce their own rules to suit themselves, they really are turning into an organisation with awful, self serving business practices. Maybe they should take a break from innovation and work on basic customer service.
105 replies
80 months ago
Unethical Agent / No Accountability from Vered
I purchased a property through Vered Estates in July 2019. The agent’s name was Fatima Nosarka. The agent’s behaviour was dubious from start to finish but the things that have mostly stood out and have not been resolved are the following. (1) I visited the property twice before purchasing and on both instances the agent was adamant that a set of cupboards were included as part of the property (she said this in the presence of others). When I took ownership, the cupboards had been removed by the previous owner and Fatima said that I should have included it in the special conditions of the OTP (that she completed most of in my presence). She took no responsibility for her untruths in her desperation to sell the property and for misleading me as a buyer. (2) Before the property registered Fatima decided to go on holiday. She then pushed the seller into providing the keys before registration. Unaware that the property had not yet registered I accepted the key and to my alarm accessed a filthy apartment. When I raised this with Fatima (in the same conversation regarding the missing cupboards) she said that had she not been on holiday she would have had the apartment cleaned. In a later conversation she said that the owner felt that as he was doing me a favour in giving me the keys early, he did not feel the need to clean the apartment. I never asked for the keys before registration, Fatima did this on her own to suit herself. When I asked Fatima to get the apartment cleaned post her holiday she refused, completely backtracking, saying clean apartments on transfer was not Vered’s concern. She completely manipulated the situation to suit herself. (3) Fatima on the day of registration of the property and post my concerns raised blocked my number so that I could no longer reach her telephonically, implying Vered offers no after sales service or issue resolution post receiving their commission? She literally took the commission and ran. I contacted both Johnathan Novick and Stephen Brick (Vered Directors) to assist on this matter telephonically and over email and although they said they would resolve it, nothing has been done to do so yet (3 months post registration). They continue to keep buyers and sellers exposed to their unethical agent Fatima Nosarka. (Beware: she operates in the Melrose area).
0 replies
98 months ago
Incapable estate manager Sharon Yeadon
Sharon Yeadon was appointed at Via Calabria by the Trustees without the consent of the owners,which according to Angor is not a requirement. An external wall is causing a crack on my internal bathroom wall. Sharon fixed the external wall based on an engineers report from another unit. I have requested the report several times as well as sign off from the engineer on the fixes carried out and she refuses to provide it. She is not honest or transparent. Furthermore I have requested the bedroom window frames and external cracks around it to be fixed. The rains have caused internal damage since. ( These queries are over six months old). She ignored the report from a trusted contractor, allowed her own contractor to access my property without my permission (which professional acts in this manner?)who in turn provided a report with no merit. As a result I now have to log an appeal and then probably go to CSOS. Sharon Yeadon is a nightmare as an estate manager, unprofessional and incapable. I urge you to seek reviews (there are several other bad reviews in my complex) before appointing Sharon Yeadon or using REM if this is the quality of their staff and service.
0 replies
98 months ago
Poor customer service - called a liar
I have been querying an internal bathroom wall crack since June 2017. I was told the crack was due to external wall issues that would be repaired at the recommendation of an engineers report. After the bathroom was repaired the crack resurfaced. I have asked several times for the engineers report to be shared with me as well as signed off proof that the external fixes were done as per the engineers recommendation. March 2018 still no report or proof that fixes were done as prescribed by the engineer. When I called to raise this issue today Wallace Khumalo {supposed portfolio specialist and included in email trails since November 2017} called me a liar, not once but several times. Pathetic customer service and shameless staff!
106 replies
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5 Star
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4 Star
1 (10%)
3 Star
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2 Star
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1 Star
9 (90%)