AM
Aphiwe M
Active since Mar 2011
15
Reviews
0
Industries
Reviews
15 reviews32 months ago
JCB3CX TLB Defect Hydraulic Hose
I was sold a defective part at Mthatha Branch. When I returned it less that 60 hours operating on JCB 3CX TLB, the sales person Sydney Halu told me there was nothing he can do, I must buy another one. It costs R4,017.34. I have spent more than R200,000.00 this year alone in parts fixing my machine and the least they can do is accept liability for their defected pipe that they supp****. Its the right thing to do, and not the attitude they are giving me
0 replies
37 months ago
Useless
These ones have become useless from the days they were SA Warranties
53 replies
45 months ago
Fourth Policy
I have been with M-Sure for ever and have Four Policies with them. This means I am the same person and my information remains the same, If I would add a fifth one I literally expect to be asked one question! I do not have time to be on the phone for 20 to 30 minutes! I have calls/work that actually brings money that I need to attend to. Thanks
134 replies
109 months ago
MECHANICAL CLAIM "ABANDONED"
<p>I BOUGHT WARRANTY FOR MY AUDI A4 2.0T LAST YEAR CASH!! CAR IS IN A VERY GOOD CONDITION, NEVER GAVE ME PROBLEMS, WELL UNTIL RECENTLY WHEN I TOOK MY CAR TO SERVICE, AND THEY FOUND SOME FAULT BECAUSE THE ENGINE LIGHT GOES ON. TECHNICIAN EXPLAINED TO ME WHAT THAT PIECE OF EQUIPMENT DOES AND WILL DO TO THE CAR AND ITS PERFOMANCE THEREAFTER OVER TIME. </p> <p>CLAIM- SAW-369832-CLM WAS ABANDONED AND THE GUYS I SPOKE TO I DID NOT QUITE UNDERSTAND WHAT HE WAS SAYING, HE KEPT SAYING SOMETHING ABOUT AN OIL LEAK AND GASKETS ETC... THAT VALVE IS TIED TO THE FUEL SYSTEM OF THE VEHICLE, BECAUSE IT HAS FAULT IT WOULD MAKE THE ENGINE RUN ERRATICALLY (SOMETIMES), IT WOULD MAKE THE ENGINE NOT START. THIS IS NOW THE ONLY PROBLEM MY CAR HAS AND THE VERY MECHANICAL WARRANTY I TOOK SPECIFICALLY FOR SUCH INCONVINIENCES IS SREWINH ME OVER.</p> <p>ITS NEEDLESS TO SAY THAT I HAVE NOT EVEN RECEIVED DOCUMENTATION FOR THIS POLICY, I HAVE USED IT BEFORE BUT NEVER HAVE I BEEN THIS DISSAPOINTED. SOMEONE PLEASE REVIEW THIS AND GET MY VEHICLE FIXED, OR RETURN MY MONEY, REFUND ME I WILL LOOK FOR ANOTHER WARRANTY COMPANY. I AM NOT WILLING TO TOLERATE THIS AT ALL</p>
56 replies
114 months ago
PARCEL MISSING NOBODY CARES
<p>I SENT A PARCEL ON MONDAY 05 DECEMBER 2016 WHICH WAS MEANT TO BE DELIVERED TO NOORDWYK. IT WAS COLLECTED FROM MY OFFICE MIDDAY ON THE SAID DAY, FOR PRICING IN NOORDWYK, I MEANT TO PICK IT UP ON SUNDAY 11 DECEMBER 2016. I FOUND OUT ON FRIDAY THAT IT HAS STILL NOT ARRIVED. I CALLED THE COLLECTOR CHRIS BARNARD, WHO GAVE ME A NUMBER FOR SOME WITBANK DEPOT, I CALLED, THEY REFERRED ME TO PRETORIA BRANCH, I CALLED THEM, CLEARLY THEY DID NOT KNOW WHERE IS IT WAS THE LADY SAID SHE WOULD CALL ME BACK. I ALSO SUBMITED AN ONLINE ENQUIRY.TODAY SHE HAS NOT CALLED ME BACK. THAT TENDER DOCUMENT COST ME R550 TO BUY, AND R100 TO SEND AND WAS SUPPOSED TO CLOSE TOMORROW AT 12 MIDDAY. DO YOU HAVE ANY IDEA OF THE WATSTE EXPENDITURE INCONVINIENCE THAT YOU HAVE CAUSED ME? MOREOVER, DOES IT MAKE YOU PROFESSIONAL THAT YOU DO NOT EVEN BOTHER TO EVEN LOCATE THE DAMN THING? MEANWHILE, I POTENTIALLY AM LOSING BUSINESS!! SOMEBODY MUST AND IS GOING TO TAKE RESPONSIBILITY FOR THIS...</p>
0 replies
115 months ago
DATA MUST FALL. I AM BEING CHEATED
<p>OVER THE PAST 7 DAYS I HAVE PURCHASED OVER 5GB VODACOM DATA FOR MY MODEM ********** 970. I ONLY USE THIS FOR MY LAPTOP. I DO NOT HAVE ANY AUTOMATIC UPDATES, I UPDATE MANUALLY. </p> <p>TODAY I BOUGHT 2GB FOR R249.00 AT 16:14 AND TWO HOURS LATER ITS FINISHED. TRIED CALLING BUT THE QUE IS JUST TOO LONG. MY WIFE HAS HAD THE SAME PROBLEM ON HER PHONE NOT TOO LONG AGO.</p> <p>THIS IS QUITE NOT ACCEPTABLE, DATA IS VERY EXPENSIVE AS IT IS, WE DO NOT NEED THIS. I NEED ANSWERS WHAT HAPPENED HERE</p>
105 replies
123 months ago
BLACK LISTING DOES NOT TAKE FOREVER
I NOTE WITH CONCERN THAT TELKOM MOBILE HAS LITTLE OR NO REGARD FOR CUSTOMERS, AND THIS IS JUST A SECOND INCIDENT! I CALLED IN ON MONDAY TO BLACKLIST A PHONE SO THAT I CAN GET ITC REF NUMBER, IN ORDER TO INFORM MY INSURANCE OF THIS LOSS. YOU DO NOT HAVE AN OPTION TO SELECT A BLACK LISTING DEPARTMENT, WHY? WE SPEAK TO AGENTS WHO WILL TELL YOY THEY ARE PUTTING US THROUGH TO BLACK LISTING DEPT, ONLY TO BE PUT BACK AT THE BEGINNING OF THE CALL/OPTIONS, WHY? I HAVE CALLED FOR OVER FIVE TIMES THERE NO ONE HAS BEEN ABLE TO HELP ME GET ITC REF NUMBER! MY INSURANCE CONDITIONS ARE SUCH THAT I MUST REPORT TO THE POLICE STATION WITHIN 24HOURS OF A LOSS, BUT I CANNOT! I HAVE USED MTN, CELLC, VODACOM AND BLACKLISTING A PHONE HAS ALWAYS TAKE LESS THAN 4 HOURS, WHAT IS WRONG HERE! I HAVE SPOKEN TO A NUMBER OF YOUR AGENTS, NEIL, SOLULA, LWANDO SOME WHOSE NAMES I HAVE FORGOTTEN. I REQUESTED A NAME IN THE BLACKLISTING DEPARTMENT, NO ONE PROVIDED THIS NAME! I REGRET DOING BUSSINESS WITH YOU IN SO MANY LEVELS. I WISH I KNEW OF A WAY TO TERMINATE THIS FORSAKEN BUSINESS CONTRACT, WORKING WITH YOU IS A FUCKEN CURSE! YOUR STAFF DOES NOT KNOW HOW TO DEAL WITH PEOPLE, HAVE UTTER DISREGARD FOR TIME, SIES!!!!
75 replies
131 months ago
THIS CANNOT BE ACCEPTABLE SERVICE
ONE OF THE THINGS COMPANIES HAVE BAD NAMES IS THE STAFF, AND THE LACK OF UNDERSTANDING WHAT THE WORD SERVICE MEAN. ON THE 09 JULY I WALKED INTO A TELKOM STORE IN WITBANK HIGHVELD MALL TO ENQUIRE OF THE REQUIREMENTS NEEDED WHEN ONE WANTS TO OPEN A CONTRACT WITH A BUSINESS, I HAD A REASON FOR DOING SO, AND THE ANSWER FROM A LADY WAS, CK, TAX CLEARANCE, LETTER FROM BANK, PROOF OF RESIDENCE, ID. UNFORTUNATELY WHEN I CAME WITH THESE THE NEXT DAY ON THE 10 JULY 2015 I WAS ASSISTED BY THIS GUY BECAUSE THE LADY WAS BUSY WITH A CLIENT, AND HE TOLD ME HE WANTED A LETTER FROM THE BANK THAT \STATES HOW MUCH TURN OVER THE BUSINESS MAKES""; SOME ATTACHMENTS ARE MISSING. NOT ONLY IS THIS UNPROFESSIONAL;BUT IT IS DISRESPECTFUL TO AY THE LEAST. I NEED THIS TO BE ADEQUATELY ADDRESSED HE MUST APOLOGISE TO ME FOR DISRESPECTING ME AND WASTING MY TIME. FOR NOT DOING HIS JOB IS UR"""
75 replies
131 months ago
ZERO FEEDBACK
AS A CUSTOMER I ATLEAST EXPECT TO BE TREATED WITH SOME SORT OF DIGNITY AND RESPECT BECAUSE I DESERVE IT. I MADE AN APPLICATION WITH FNB FOR A LOAN, AND ALL I GOT WAS AN SMS SAYING \YOUR APPLICATION IS DECLINED""; I AFFORD EVERYTHING I APPLY FOR; AND IT CONFUSES THE HELL OUT OF ME THAT ONE DECLINES AN APPLICATION AFTER LOOKING AT MY CREDIT RECORD; AND I KNOW IT LOOKS GOOD. SADLY I AM CONSTANTLY HAVING PROBLEMS WITH THIS BANK; AND I SIMPLY DO NOT HAVE TIME TO BE SWITCHING. I DO NOT APPRECIATE THIS TREATMENT AT ALL;ITS CRAPPY TO SAY THE LEAST"""
75 replies
132 months ago
EITHER DEAF OR STUPID
I spent 24 minutes on my cellphone asking why the the account was deactivated when it was paid for. Maybe if I spoke isiXhosa message would have been clearer. I have a decoder whose services were paid for and the next payment is due on 01 July 2015. When I get home the services are suspended. And the woman I spoke to nevet understood me when I asked why they were disconnected. Funny thing is on the system voice prompts when I punch the smartcard numbr it says its active but my kids cant watch tv now. I WANT SOMEONE TO EXPLAIN TO ME NOW WHY ARE MY SERVICES DEACTIVATED WHEN THEY HAVE BEEN PAID FOR? Multichoice has this crap tendencies of having consultants who r either incompetent or r just plain dumb when it comes to problem solving. I do not expect to spend 30 minutes talking to a person asking one question and still dont get a resolution, that rubbish. Was IS THIS DECODR INACTIVE WHEN IT WAS PAID FOR? I NEED IT ACTIVE OR MY MONEY BACK. SIMPLE!!
76 replies
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