Active since Apr 2018
They go out of the way to ensure you get what you want and very quickly as well. I really love shopping from them. Top tier service.
I have been getting Unauthorized debits of R218.90 since October 2023 from these ****mers. I don't know who you are, you ****mers, and I don't know how you got my capitec banking details, bring back my money. My app was broken hence I missed the debits. Recently fixed it, and was surprised by a debit I don't know and managed reversing the January 2024 debit they did, without my knowledge or authorisation. I want my 3 months monies you took, ****mers.
Quick, like super quick, accurate and great courier person. Loved the experience
Recently had to delete this app. Poor poor poor business. So due to lockdown etc, we had no choice but to stay at home and order on some days. Mr delivery was the only option. I noted that their prices on the app were higher than the store price one day when I was about to order pizza from debonairs, n because I had the debonairs app too. So I didn't buy pizza through them but directly. Continued buying through them the other stuff. Food would come late, after I had called severa times, would come incorrect... Last blow was when they up the prize of kotas by 110%...used to buy a kota for R29, one night it said R59 same kota, and I said no way the store would increase it so much, I went to chesa lux, only to find that yes there was an increase but to R39... So Mr delivery, I have to pay R59, + R10 of service +10% tip... And I said no more and deleted the app immidietly. Mind you, I am not just buying 1 kota, we are family of 5 here... McDonald's I used to pay about R150 for 3 meals, with them I was paying way over R200, and these entities are within 5km of my radius... Now I wear a mask and drive to them. Mr delivery lost a serious customer, they did not #win at all...
So due to retrenchment and not able to continue with my savings policies I had with old mutual, I had no choice but to terminate them. I went to the branch hoping it would be faster. But an incomplete job was done. When I called old mutual on the line, was told to fax a termination letter then the stop orders would be halted. Which is something I thought was already done at the festival mall branch. My disappointment was turned around by Nick Jacobs, whom is assisting me via mail. She's been so helpful, responding to all my mails and updating me accordingly. I am really happy with the service she's giving me, outshined going to the branch. She's very professional and helpful. Thank you so much Nicky.
How do you know if you are with the best insurer?? Answer is "When they do things your way..." Thank you so much Sfiso and Dimakatso for warming my cold morning up today. It's little things like offering to call me back in order to save 1st my airtime, putting yourselves in my shoes to understand me, I am very pleased with the service you offered me this morning and I am happy I am insured with MiWay, definitely not leaving anytime soon thanks to you Dimakatso and Sfiso, you rock.
I have never received such incompetent service in my life... To think I have been a vodacom customer from day 1... Like I am appealed. For 3 consecutive months, I lose Fibre connection for full 4 Days...whilst I pay on time.... I call in and keep on following up until I am finally reconnected after 4 days... When I call I am told turn around time is 48-72hours...but how if you are able to fix the source of the problem. So every month I call in and wait 72hours before I am reconnected and lose 4 days of connection... I have had it with Vodacom, they don't care... Let me know if you want the SR numbers to show that each month I log same issue request, and all they do is reconnect me, than sort the problem, come month end I go through the same again... I can't wait to find another better competent service provider...
I went to checkers at festival mall to buy a kettle today the 5th of June on level 3 lockdown... I got there and liked this one kettle by platinum for R290, unfortunately it was the last one but I really liked it. So I went to information desk with it, n I asked to test it for me since their policy is if you buy a product on display you can't exchange or return it, and I was Ok with that. Was sent to Deli to ask for water so they can test for me and I did, even offered to take the container used back to Deli after testing. Kettle was fine and I negotiated R250 for it, finished my other shopping and went to the tills, only to be told that I can't get it because apparently head office has instructed them not to sell products on display... I was so disappointed, after all the interaction in this covid impacted time, I wasted my time and risked my health for nothing. I left even my other shopping in their trolley there n there... Not only have they lost a sale, but a customer as well. I will find another kettle else where...
I bought the Miss belt on Saturday the 27th of July 2019. The ladies at Verimark festival mall in Kempton park, tried a sample on me and it fitted perfectly, then I bought based on the fitted item. I got home and put it on the next day, only to find that is way too huge…apparently I can't return it, is classified and underwear but it’s no use to me then as it’s too big. Had i bought it on impulse, I would understand, but the ladies tried a sample that was different to the actual buy, how is that my fault. in essence I wasted my R299, as I can't use this belt. I complained to their offices and the response I got from Daryl Lawrence is I can't be assisted. So please don't buy their stupid belt, if you do you will be donating to them. And never again will ever purchase anything from Verimark.
White family that came after was shown table before us.. Then I knew not my kinda vibe. I stood up and left.. Never again will I set foot there.
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