SC
Surusha C
Active since Apr 2018
16
Reviews
0
Industries
Reviews
16 reviews1 month ago
Ackermans online very poor service as no package received
I placed an online order on the 22 Feb 26 - to date no package has been received and the courier has updated the tracking as delivered. I sent an email to Ackermans info to follow up no reply. I ask my son to call as I am away and they say he did not place the order so he cannot follow up regardless that I had put his mobile number as the contact. I then sent a mail to customer care A Lufuno replies and asks me what is my query I advise him my package was not received After this an automated reply of your case has been resolved and closed. I then reply with I am not happy with the answer as I have no package I send all the info of tracking etc and the order number He replies asking me about receipts of the store purchase. Until now no package and no reply from Ackermans customer care. Bearing in mind I order monthly from numbers suppliers - with no issues I need my package or my refund
0 replies
37 months ago
Pathetic service Mugg and bean musgrave Shane Moodley
Mugg and bean musgrave The paper straw in the can makes the gas come out of the can I asked for a new coke They ask me what must they do The very confident general manager Shane Moodley says they received the straw from head office so there is nothing he can do For a restaurant to observe and not listen to customers it’s not good Just for one coke and no listening skill How is his staff going to listen
0 replies
66 months ago
Terrible sad after sales from Coricraft Springfield Park
Couches structure collapsed Staples on one side of couch Leather starting to look cheap and tacky Reported in January - finally get help in September to be told warranty expired in April 2020 - after advising them of facts they agree to help and say there is a 10 week wait Will be contacted every two weeks one month has passed not a single communication or call Received sms of the below but I can’t understand how existing customers are not valued Order your Coricraft couch before 2 November 2020 and it will be delivered to you before 31 December 2020! Shop online or in-stores. To opt out, reply STOP
0 replies
66 months ago
Terrible after sale service
Couches structure collapsed Staples on one side of couch Leather starting to look cheap and tacky Reported in January - finally get help in September to be told warranty expired on April 2020 - after advising Turk of facts they agree to help and say there is a 10 week wait Will be contacted every two weeks one month has passed not a single communication Received sms of the below but I can’t u deter and how existing customers are not valued Order your Coricraft couch before 2 November 2020 and it will be delivered to you before 31 December 2020! Shop online or in-stores. To opt out, reply STOP
0 replies
68 months ago
Why even pay insurance Nedbank personal loans
Nedbank personal loans First they advise I qualify for a payment holiday 3 months payment holiday granted Then I receive constant messages to say I am in arrears Then I make calls almost daily to clarify this matter Then in June I get a message to say a full installment is due but I’m still on reduced salary During this time right up until August the full amount keeps getting deducted and they have to refund Call them speak to a very inexperienced agent who says payment the holidays are now over insurance claim must be made - finally claim gets sorted which is not even half of the installment to be told my an agent that is what the assessor approved Then received an sms last month to say claim no longer available I had to make an arrangement for payment Why am I even paying insurance which I am confused about Why is the staff not aware of their internal processes Now I am liable to pay the interest for the payment holiday period which the insurance i am paying could have covered in the first place Asked to speak to a supervisor on numerous occasions not available Not to mention the airtime used to hold on for them and get very conflicting stories from agents all in one day
0 replies
70 months ago
Ewallet call Centre staff providing conflicting information
E wallet department Dear team My mobile number My I d number Two people sent me ewallets to my number one on the 8th July and the funds were drawn on the same day The next person sent funds on Friday and I didn’t collect on time and requested a new pin When trying to collect the funds on Sunday it said insufficient funds The second person advises that when they called the bank the first person reversed the funds hence Her money is not available to me And in actual fact it was her money that I collected Please clarify this matter to Me as I have been branded as a crook People are making all sorts of assumptions saying I’m accusing the second sender I called your bank on Friday I spoke to one of the consultants and she said that it is not possible When they called the bank they are telling them the opposite
212 replies
73 months ago
Ramon Visazie - a real benefit for benefit cosmetics
Ramon Visazie at Benefit cosmetics at Clearwater mall - what an amazing beautician - caring and kind - even though I’m no longer I’m jnb still calls to see how I’m Doing - grew my eyes brows back to the shape it needed to be - always makes himself available for me even if I arrived unannounced - stay humble and professional you are a great asset for the Benefit brand
0 replies
73 months ago
Custom Zone - zama is Custom Made to make you happy
Zama Maseti is a kind hearted enthusiastic soul at Custom Zone based at Edgars Clear water mall - they are excellent at personalizing anything from tops to shoes to towels - makes lovely gifts too - they did at least ten ties for me for the school going away gift just one of the few things I had Custome zones - please support the business and ask for Zama - when I left Gauteng she bought me a towel which she custom zoned to say thank you for the support - what more can a person ask for ***
105 replies
73 months ago
Excellent and well done Nancy Singh Rolf Offerman Gateway
Nancy Singh amazing hairdresser at the gateway branch - one who looks after her clients even when I was in jnb - still messaged all her specials checked up on me - when I go to her my hair is cut to perfection And she provides me with the best hair advice - I’m happy to use her - she is value for money and please support her as you will find a reliable Professional who is so humble and excellent
0 replies
73 months ago
Excellent beautician in Sandton - Sandton beauty clinic
Sandton beauty clinic the best beautician you can find. A professional woman and owner Faieeza - what a generous kind hearted woman - one who values customer care and has the best after customer customer service care who checks up on her clients - ensure she reaches out regarding her new products - goes the extra mile by offering more than what the price has to offer - well done and please support her she is amazing. Even now during covid 19 she posts on safety measures for the virus - well done pretty lady!
0 replies
Review Distribution
5 Star
5 (31.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (68.75%)