MN
Marilyn N
Active since Jun 2018
16
Reviews
0
Industries
Reviews
16 reviews17 months ago
Take n pay Wescliff Terrible Service
Take n pay Westcliff Chatsworth take away counter has arrogant staff and the service levels leave alot to be desired! I complained to the manager who helped me. The rude staff member (Sneh) was giving an explanation to the manager for her disrespect. Can you really justify your disrespectful attitude?!
0 replies
17 months ago
Value co Watercrest mall
Visited Value co Watercrest Mall on the 29th November for they black friday promotion. Stood in the queue since 10am when I got to the check out they simply gave me a 40% discount instead of 50% yet on they terms and conditions it states if you in the queue before 11am you get the 50% discount. False advertising!
0 replies
23 months ago
Mac Banana
Food : Average Service at the restaurant: Average Menu : overpriced and not enough options avail. Chimp and Zee @Mac Banana - after looking at the reviews I was expecting something amazing. It was absolutely boring and over priced for zip lines that are 5seconds at R195! An absolute waste of time and money Won't be visiting here again!
0 replies
40 months ago
Pathetic customer service from Polo Online
Received a gift from my brother for Christmas that he purchased on black friday from the polo online store. Due to being away on holiday, I was unable to return the item as it is a really big cut. Numerous emails sent to polo online to 1 vague response of "what is your order number." I fail to understand how such a popular and known brand offers such pathetic customer service?! It's a few days over the 30 days, I have the receipt and I don't need a refund, I just need an exchange for something that fits! Would never recommend anyone to purchase from them as the service levels leave a lot to be desired.
0 replies
43 months ago
Terrible service from Eldorado Spur Hillcrest waitress
I went into Eldorado Spur in Hillcrest around 10am with my friends and family for a breakfast playdate. I generally felt that compared to other spur stores this was the best in terms of food, cleanliness and great service. Today I was proved completely wrong by an arrogant waitress INNOCENTIA (8) I strongly feel that there is alot to be desired from her disgusting service( giving the wrong orders out and then making us seem like we did the wrong thing / not apologizing when she completely forgot to bring one of the drinks for the kids / never bothered to ask if we needed anything to a point where we had to look for her if we needed anything/ she was also deliberately leaving added orders away from the person that ordered / whilst taking away the plates we were passing it over she took it in such an arrogant way/ not pleasant at all!! I called the manager nox and complained but I saw the waitresses reaction as I was still instore she was still arrogant and kept looking at us in this odd way.
0 replies
44 months ago
Terrible Service at Truworths Mall of Africa
Terrible service received from your sales lady from the jewelery department of your Mall of Africa Truworths branch on the 10/09/22 around 2:20pm. I am a frequent shopper at Truworths and shop regularly at your Watercrest mall Durban store, where customer service is always prompt and efficient. Mall of Africa Truworths your store service levels leave alot to be desired!
266 replies
58 months ago
Order not received
Absolutely disappointed in this company! I first placed an order pn the 15th of June. There was an error which I wasn't even notified about and my order was canceled. After tracking my order on the 20th of June I realized my order was canceled and contacted them. They handled my query well and asked me to do payment for the shipping for the order I requested. I agreed and did payment, received an invoice shortly after and when speaking to they consultant Sharon she said I should have my order by Monday(28/06/2021) it's more than a week later my order is picking up on they website but there isn't feedback or whether I'll receive it or not. I think the actual disappointment is coming from the fact I really wanted to see the work as they have excellent reviews before placing more orders. And to top it off no communication what so ever unless I try contacting them.
0 replies
59 months ago
Problematic Vacuums from this Brand!!
I purchased a minimax that gave me endless issues in a space of 2months, keeping in mind that it was hardly used!I then managed to exchange and took a multi vortex vacuum which i purchased in Feb .. in May as I used it, it switched off , switched on for about a minute then never came back on. I took it in to verimark Hillcrest they sent it in for an assessment and was "serviced". 2 weeks later and it does the same thing! I am extremely disappointed in the verimark brand as both the vacuums I purchased from them as been complete useless as I use my vacuum probably once a week and with in 3 months it gives me issues!I am now sitting with a multi vortex that i spent R1100 for that doesnt work and If i call in they will just say send it for an assessment & no refund can be given after 14 days ! Firstly that is not only time consuming but also pretty annoying for a product that claims to last well. They are clearly a brand that should not manufacture vacuums as the vacuums they manufacture are problematic!
159 replies
63 months ago
Terrible Service!
Walked into your Watercrest mall Durban branch, just to browse with the intention of purchasing a reasonably priced valentines day gift for my partner. There were 2 ladies at the counter upon asking regarding a ring on sale, the 1 lady responded and I actually liked the look and the price was decent so I queried about the size. The second lady was asked by first (her name was something with an N .. Nonhlaha If I saw correctly) to assist me. She gave me the size so I queried regarding the vast majority of mens sizes and the lady( not sure of her name as she did not have a badge) gave me a blank look. She asked the other lady(nonhlaha) and She answered with so much of arrogance. I actually told her she is treating me as I can't afford to purchase and had alot of attitude. Her exceptional excuse was she couldn't hear because I had a mask on. She could of easily said she could not hear me and speak politely but she chose to be rude so I walked out! I did support that store before and always shop online, unfortunately I will be completely disregarding American swiss as I hate bad customer service! And lets consider theres so many people losing jobs during this time and to think this ladies attitude clearly shows she does not respect the brand she works for or giving off good service.
61 replies
64 months ago
Minimax Demo a complete waste!
Absolutely Frustrated! I purchased a minimax vacuum demo from the verimark online site in October 2020. After a few uses probably less than 10 of vacuuming a small carpet the vacuum keeps switching off. I called the head office to be told to take it into a verimark store. I did just that the manager at Hillcrest Corner Durban was extremely helpful and efficient. She asked me if I wanted to exchange and I was happy to do so as I enjoy using the vacuum. Upon arriving home I assembled the vacuum to ensure its working, the dust cup clip was just slipping off so I called in the store to inform them as I never used it yet but the issued arised. Today I went back the manager changed the vacuum as she couldn't replace just the dust cup. She tested it in store and it seemed fine. I arrived home assembled it and tested it then this 1 has a horrid sound after a few minutes of being switched on. My query is why sell demo products of electric appliances that state are checked and quality control is submitted if clearly there's issues. Now to my dismay I'll have to wait for my vacuum to go in for quality control and I have no idea what the outcome will be. Bare in mind I'm highly pregnant and have to go back and forth also keeping in mind that this vacuum is 3 MONTHS OLD and barely used. I would really appreciate it if I get some feedback firstly because I only started trusting the Verimark brand last year after purchasing this product. I have also purchased 5 other products with you guys which Im honestly starting to regret incase I have the same issues regarding the guarantee. It would also be nice if you guys could provide me with an accurate turn around time as I could be expected anytime mid next month to go in for delivery of my baby and if the product lies in store I will suffer the consequences of losing time on my guarantee.
122 replies
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4 Star
0 (0%)
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2 Star
2 (12.5%)
1 Star
13 (81.25%)