AV
Anita V
Active since Jul 2018
18
Reviews
0
Industries
Reviews
18 reviews9 months ago
Worst Customer Care from ESTEE’ LAUDER SA
ESTEE’ LAUDER offer a 1st time online Discount but make it impossible to apply, their full size packaging products are way smaller that other leading Cosmetic houses, they offer free samples with pics of travel size then they send a 0.01g sachet, you get a travel size foundation when on their website your order is for a discounted FULL SIZE, this Company is stingy and sneaky with quantity and value,the comparison to CLARINS is blinding! I will never again support ESTEE LAUDER and the biggest disappointment when it comes to transparency and customer care, ZERO compared to other CO’s. TAMARA ignored all my e mails and didn’t even bother to respond. Shocking
0 replies
14 months ago
NUTRITECH/Vitatech serious customer complaint ignored
After reporting to NUTRITECH which apparently oversees VITATECH PRODUCTS a rep from the company NWABISA MONETSELA repeatedly sends humble apology e mails with NO acknowledgment of my complaint sent 2-3 weeks ago which is:This is the 2nd time there is less Product in your VITATECH Products, that is why I’m bringing to your attention as this is starting to look suspect. Attached a pic of said product bought from Clicks both occasions. Also brought to attention of Clicks. This container once seal broken only contained 28 instead of 30 as per container label. This is not isolated of which I am sure and constitutes huge saving on larger scale for the company. This needs to be investigated and exposed. I sent LOT NUMBERS, EXPIRY DATE, actual pics of container with seal just broken AND ALL THEY SAY IS SEND US A TILL SLIP. I sent one but they finding fault, WHO KEEPS RANDOM TILLSLIPS if you don’t suspect a problem. The problem is THIS: CHECK THIS BATCH, get random samples and test whether there is a problem, but this NUTRITECH COMPANY wants to sweep this under the rug..WHY!! Why would I have gone to all the trouble, 15 e mails with proof when NUTRITECH/ VITATECH just ignore AND MAKE ME the villain..absolutely stinks what they think they can get away with. Should have NEVER MAILED THEM as they are pathetic, straight to SM PLATFORMS
0 replies
17 months ago
CONTACTLENSCLUB does not support full paying loyal customers
So this Company rewards their customers if they pay in instalments (lay-bys) BUT their loyal customers who buy repeatedly and PAY IN FULL for 7 TIMES IN A ROW GET ZERO BENEFIT or REWARD. That’s not all, the Website is so flawed,nowhere where you login to your Profile and reorder you still have to Reinput all your details which it should have captured, nowhere does subscription pop up, only after PAYMENT does this banner conveniently POP UP to reveal what you COULD HAVE PAID! It is sneaky and blurred Advertising. Customer care refuse to call you, only when after 10 e mails did SHARON respond with zero solutions, they prefer to send automated standard responses. Not a Company worth supporting
0 replies
26 months ago
BABYandTODDLER Baby competition on FB a ****
They are running a Baby competition on FB and it’s a total ****! You have no choice but to pay for each vote, they “offer “ Free Votes but after you register they make it impossible to Vote free. They only show a few photos of babies but show your baby is 690th. RED FLAG - they are not contactable, no address, no telephone number. Their payfast name is CUTIE Co, Check **** and CUTE BABY pops up, I wouldn’t be surprised same company New Name. Same MO, a disgrace this BABYANDTODDLER.Co.za on Facebook feeding off unsuspecting parents and family. Should be INVESTIGATED . Their standard reply: Good day, Unfortunately we are a phone free, remote business.
0 replies
26 months ago
ONECART worst online purchase & delivery company
TUMELO How can you mark as closed when NOTHING HAS BEEN DONE TO RECTIFY THE PROBLEMS WITH THE ORDER!!!!! Anita Sent from my iPhone On 17 Feb 2024, at 15:22, Tumelo Xaba (OneCart) <support@onecart.zendesk.com> wrote: ##- Please type your reply above this line -## You are registered as a CC on this request (1196473). Reply to this email to add a comment to the request. Tumelo Xaba (OneCart) Feb 17, 2024, 15:22 GMT+2 I am now marking your query as closed. Please don't hesitate to get in touch if you have any further queries. You'll receive a satisfaction survey shortly to ask for feedback on how you found this experience. Thanks for getting in touch, Tumelo Tumelo Xaba OneCart Customer Success Team Office: +27 10 476 1400 www.onecart.co.za Anita Verreynne Feb 17, 2024, 13:51 GMT+2 Goodday ONECART TUMELO did Zero follow up re my problems on my first ever order with Onecart!! I will be escalating in addition already posted on various platforms Anita Sent from my iPhone Begin forwarded message: From: anita verreynne <anita.verreynne@gmail.com> Date: 14 February 2024 at 14:18:28 SAST To: OneCart <support+id1196473@onecart.zendesk.com> Subject: Re: Phone Call To: Caller 0824509821 Tumelo Firstly my whole experience start to finish was a bad awful experience with Onecart! Don’t offer R100 voucher for first time orders which the client cannot access as arrived long after the order was placed and payment needed to happen as delivery time was already selected. Secondly, I put in a replacement for flowers which didn’t show as being out of stock and then ONLY AFTER order dispatched, it shows Couldn’t FIND??!! Then after Holding on FOREVER with the irritating patronising voice saying Are you a patient person, cringe cringe, your staff from ONECART blame Woolworths …I ORDERED FROM ONECART, IM YOUR CUSTOMER but nowhere NOT ONCE DID YOU UNDERSTAND my frustration when only a measly box of chocolates was delivered BECAUSE I WASNT GIVEN THE OPPORTUNITY (like with Woolworths and Checkers 60/60 to add to cart AS I WAS ONLINE , NO they dispatch the half order just like that!! Then the driver calls AND CANT FIND THE PLACE EVEN THOUGH ALL DETAILS THERE, 7-8 phone calls TO HIM ..This experience with UNHELPFUL, UNSYMPATHETIC staff from ONECART saying: WE CANT FIX IT OR HELP WHAT HAPPENED SORRY I SPENT 2 hours trying to sort and ended up with ZERO SATISFACTION. I want to know what ONECART is going to do to change this utter pathetic service and reputation of your company Tumelo said she will escalate I’m waiting Anita Sent from my iPhone Anita Verreynne Feb 14, 2024, 14:18 GMT+2 Tumelo Firstly my whole experience start to finish was a bad awful experience with Onecart! Don’t offer R100 voucher for first time orders which the client cannot access as arrived long after the order was placed and payment needed to happen as delivery time was already selected. Secondly, I put in a replacement for flowers which didn’t show as being out of stock and then ONLY AFTER order dispatched, it shows Couldn’t FIND??!! Then after Holding on FOREVER with the irritating patronising voice saying Are you a patient person, cringe cringe, your staff from ONECART blame Woolworths …I ORDERED FROM ONECART, IM YOUR CUSTOMER but nowhere NOT ONCE DID YOU UNDERSTAND my frustration when NO they dispatch the half order just like that!! Then the driver calls AND CANT FIND THE PLACE EVEN THOUGH ALL DETAILS THERE,I spent 2 hours just trying to get my order delivered and for driver who had recipient details and full address couldn’t locate and I had to call him 7 times to help him and recipient came downstairs few times and no delivery. ONECART, the worst customer service, still not refunded after a week for non items delivered but paid for and YOUR WHATSAPP service DOESNT WORK as received ZERO replies to any WhatsApp
0 replies
32 months ago
Choose Biddulphs for a seamless, peace of mind and effortless move!Highly rated
This is our 3rd move with Biddulphs and although we got cheaper quotes decided to stick with Biddulphs for their Trustworthiness, consistent high standards, going the extra mile & professionalism of staff! They are in class of their own
131 replies
59 months ago
BRYTE TRAVEL INSURANCE is the worst Travel Insurance you can have as they will ensure they pay the bare minimum with excesses payable on everything
BRYTE TRAVEL INSURANCE is the worst Travel Insurance you can have as they will ensure they pay the bare minimum with excesses payable on everything. They are deliberate with shunning their responsibility, countless e mails remained unanswered until I escalated and had to force them to relook and little additional amount was added. Why was there extra payment 2nd time around illustrating devious methods from day 1. They demand immediate proof which was given Same Day but then they drag their feet for 2 months and lack transparency on everything. Used BRYTE for 4 years but on the ONE TIME we needed just to be compensated for out of pocket due to Travel Delays beyond control THEY FOUND A WAY TO EVADE 95% with a pitiful settlement. Be warned
53 replies
63 months ago
Worst stay at Cosy Menlyn Maine Apartment with balcony
Worst experience as these apartments are in a derelict area,not accurately portrayed on Booking.com, owner lives on premises and hosted a party for most of the night, totally ignorant of the noise levels, key to unit was broken and unsafe environment, unruly neighbours drinking and fighting the whole night, when we complained to the Caretaker, Owner dismissive and couldn’t care less as he gets away with this behaviour. His contact number 0722245551
0 replies
64 months ago
Disgusting treatment by LIFT Airline Ground Staff
We booked 2 flight tickets online on the 24/12/2020 at 14h00 to fly at 16h00. Immediately after booking the tickets, we tried to checkin online as flight was 2 hrs away but the system said report to counter for further assistance. We arrived in qeue at LIFT counters at 15h15 and at 15h35 ground staff at LIFT counter refused us to board or issue boarding passes as we had confirmed seats and only hand luggage, no checkin luggage. They displayed total dismissive behaviour and refused to listen to our reasons and bickered in front of 3 groups of people. I am a seasoned traveller and this disgusting treatment of a 1st time airline with only 3 planes and i attempted from 14h00 to 15h00 to checkin while driving to airport and being on time. LIFT airlines site did not allow me to checkin, i was on time,WHY did they then allow me to book and pay for a flight 2 HOURS PRIOR and not allow me to checkin beforehand?? LIFT staff were rude and said rebook another flight which i was forced to the Day before Christmas and lose the R1236 too!!! I dont think so and i wont accept. Sunel Oelofse needs to contact me urgently
0 replies
70 months ago
Terrible WoundCare Treatment by Medical Wound Wizards, Paarl
The worst woundcare treatment by Medical Wound Wizards, Paarl. My daughter went for 17 treatments over 2 months and instead of getting better, she ended up with ulcers from various substances being applied without care to the fact that there was clear deterioration This set her healing back by a further 3 months. Referred case to Medical Aid
0 replies
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