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phumza M
Active since Jul 2018
10
Reviews
0
Industries
Reviews
10 reviews12 months ago
FNB account closure a nightmare
I’ve been trying to close the Aspire account for several weeks now. I keep getting different reasons of why the account cannot be close and they point to the fact that FNB cannot do a simple account closure.
58 replies
29 months ago
Last year december i...
Last year december i got involved in a car accident, miway was so responsive, managed to get a car while mine was being towed as it was not a drivable condition, they kept me updated on where my was, they paid for everything without a hustle.
129 replies
40 months ago
Horrible customer service
I think Avis is the worst business ever, on the 17 dec 2022 my insurance rented a car for me from Avis after an accident, on the day I was promised the car I waited for hours until I called Avis to find out where the car is, only to be told they have no cars available, I must go to another branch which 70Kms away mind you I had the accident in the middle of nowhere and no means to get to the said branch, had to fight just to have Avis eventually deliver the car. I have now returned the car about a week ago,it was inspected on site and was said to be in good condition, Avis has now deducted R2k from account no invoice, and I still have not received my deposit, I don’t know what kind of ****a shop Avis is running
660 replies
44 months ago
Looks like I am going to loose my property
They handed over my levies account which is in arrears, but they charge legal fees every month +-1500 I have requested a detailed allocation of these fees they are charging me to no avail, as I have spoken to the lawyers and the law Ayers have given me what they have charge, where this agent is getting the 1500 every month is beyond, also how is anyone ever expected to payoff a debt if there is an additional 1500 being charged to the account every month
518 replies
48 months ago
incompetence at its best
worse banking experience ever, FNB will no accept the money that is being deposited to my virtual card, because they say cvv number has expired, but continues to allow a third party to deduct money from my account using the very same cvv, where is the sense in that, also you your agents are telling different stories every time I enquirer about this, money has been deposited to FNB and they will not lift a finger to try and clear it, this is besides the fact that your system does not automatically deduct monies for arrangements made with FNB yet they are so quick to send demand letters, please fix your customer service and before boasting about being innovative think your processes through, as the end customer it is very frustrating to deal with your incompetence
74 replies
50 months ago
Poor customer service
Fnb is in the business of draining customer accounts, after a missed 1 payment for my bond due to my partner passing away and having to revise my finances, I then made an arrangement,off which fnb never debits for the arrangement but prefers to harras me, fine I make manual payments because fnb can't do debits, as if that is not enough now fnb is debiting me for a connect account which I did not sign up for can I please have my money back
53 replies
63 months ago
Best online store
their deliveries are very quick and the quality of clothes is very good, returns and exchanges are also very fast, this is my go to online store
0 replies
72 months ago
its Scam
paid money beginning of march, still no watch and no communication, they dont respond to email or fonecalls or the wtsup number they provided.
0 replies
84 months ago
Zando not delivering on time
I ordered and item from Zando on the 6th May 2019, paid same day, and got a email saying the I will receive my order latest 14 May 2019, I then called them and sent an email on the 15, on the call they said I will receive it on the same day, it the 17 today I still have not received and no communication from Zando ,
0 replies
94 months ago
online payment service not working
I made a payment online on the ww****g.co.za website on the 4th of june and still the amount paid is not reflecting on my account, i have sent emails and made phone and still no-one has resolved the problem, there is no communication from foschini group regarding and their call center people have admitted that they are having an issue , yet they still not tell customer not to use this service until the problem has been resolved and better calling people who has sent the complaints to say what is going, money has been paid and its not recorded on the account statement
106 replies
Review Distribution
5 Star
1 (10%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)