PS
Peace S
Active since Aug 2018
24
Reviews
0
Industries
Reviews
24 reviews3 months ago
KFC mushroom unfulfilled order
Maybe this is not my weekend but I just drove to kfc mushroom village due like 6kms away, ordered my zinger wingz and wise 2 chips.. now only when I got home I find one peace like really? Like really? Now to drive back is going to cost me more to sort this out. This is nonsense
0 replies
3 months ago
covery Bank failed to freeze a known mule account resulting in avoidable financial loss
On Friday morning, I was the victim of a WhatsApp impersonation **** where funds were transferred from my Discovery Bank account to another Discovery Bank account. Shortly after the transfer, it was confirmed that the receiving account was a mule account. I immediately contacted Discovery Bank’s ***** Division. During this call, I was explicitly informed that: • The receiving account was already identified as a mule account • Multiple victims had previously reported the same account • Funds were being moved out immediately • Some funds had been “set aside” for recovery on a first-come-first-served basis This raises a serious concern: Why was a confirmed mule account still active and able to receive funds? Despite prior reports and clear indicators of *****, Discovery Bank allowed the account to remain operational, enabling further victims (including myself and my wife) to suffer losses. I was instructed to submit documentation within 24 hours to keep the account “locked”, despite the fact that the account had clearly already been flagged. When I queried this inconsistency with a second ***** consultant, I was unable to receive a clear explanation as to why the account had not been immediately frozen once ***** was detected. Both the sending and receiving accounts were held within Discovery Bank, giving the bank full visibility and control. In my view, the failure to immediately restrict the mule account constitutes a breakdown in ***** prevention, risk management, and customer protection. I am requesting: • A formal written explanation from Discovery Bank • Accountability for the failure to immediately freeze a known *****ulent account • Reimbur*****t of the funds lost as a result of this failure This matter raises serious concerns around Discovery Bank’s ***** controls and treatment of affected customers.
504 replies
5 months ago
Dstv catastrophe
8 November I called DStv angrily to find out why my devices are not connecting. And still have not received a call after 3 weeks having being told my issue will be escalated to the hide IT team. I was on a call for over 35 mins. I kept repeating the same problem to the *********** call centre agent telling him that when I connect via laptop it says I must refresh my internet or not found. When i connect via phone it says check your internet settings. When I try to login through my smart TV it gives me a code that I can only activate via the internet link or the dstv app. Of which I could not given the above context. Probably you think maybe it’s my internet right? I thought the same. I proceeded to supply the agent and his supervisor my login details and they to couldn’t login seeing what I see on my side. I asked for a resolution and they said they’d escalate it. Unwillingly I agreed with the hopes that they’d call and update. Well it’s been 20 Days now still no response. I get a reminder today to pay my subscription? Well I’m not doing that. I lost an entire month of football or access to my viewing with no resolve. I have the recording of the whole phone conversation which is over 35 mins long. I kindly request that you give me a full months access for free as this is not my fault, no follow up due diligence was done and a promise was broken. Not only by your team but by the organisation not fulfilling my pleasure to watch. Bridge of contract I do demand a response and remove going forward for the unpleasant experience
0 replies
8 months ago
Frustrating and inefficient service
My flights schedule was changed, and now has implications on multicity leg and accommodation bookings. I called Travel Start initially to make them aware and if there's any recourse and they said from their end they can't do anything but reach out to the airline (I mean you're the "rights holder" of the ticket, why can't you be pro active for your customers and understand implications as you have my whole flight details and see what it affects). They promised me they get back to me within 24-48hrs Guess what, a week has passed and no one has gotten back to me. So I myself have reached out to the airline and they offered me a recourse which I'm happy about. I call back Travel Start unwillingly as they are not helpful (I don't believe I have to be the one reaching out). Telling them what to do and they yet again said they have to send out to their scheduling team!!! ISN'T THIS FRUSTRATING???!!!! I'm sure you have notes using my reference case as to perhaps find out where my initial case was lost or stuck. Now I have to go through the entire process. This is truly inefficient. I know when they are on their a game they are good, but what I'm experiencing now is really frustrating
53 replies
9 months ago
Shocking Procedure for Hot shots
The of World of Golf has a hot shots area which should be enjoyable for anyone. However the way it's being operated, it leaves a lot to be desired for. I'll focus specifically on the booking procedure that I think needs to be addressed. When going online to book, it only caters for non-members. You call the sales team about this and ask them to book on your behalf and then you don't get feedback (maybe this is relative but i didn't get any feedback when i was looking to book for the past weekend). They often tell you to come and book at the venue. So are you saying I should travel 40kms (in my case) for an unknown variable or hope as I put it? get there and then tell me there's no space? so I've wasted time and petrol in all this. is that fair? When I asked, they couldn't answer. In the hot shots area, so many bays were not used and not booed but they would tell you they are unavailable...how when you can see I'm 5 mins away from the next available time slot and no one is here yet? It's really frustrating that some facilities cannot be used even when not occupied. Additionally at this digitalized time, there's no booking system so people can plan accordingly especially for paying members who at least can feel they are being rewarded because at this point you're trying to push additional income at the expense of your committed paying members. If you require a system being built for booking, get in touch with me and my team and we can get this out in no time.
53 replies
17 months ago
GCT and House daily *******
In my previous review, I attempted to address some serious concerns, only to have it removed on the grounds that it wasn’t factual. Let me clarify: I have no intention of using a complaints platform without genuine reason, and a look at my prior reviews will confirm that they are valid and reasonable. Regarding The Parks Lifestyle Apartments: on the surface, the complex appears ideal, but operationally, there are notable issues that tenants, myself included, find disappointing. Currently, we’re experiencing a water shortage affecting many tenants, yet The Parks’ management, through their utility provider GCT, continues to operate and charge as though nothing is amiss. GCT’s billing system uses a consumption model, assigning costs based on individual and communal usage, which we’re charged daily or monthly. While I understand the need for an equitable utility system, accuracy and fairness should be paramount. Even without water, GCT and The Parks continue to charge standard rates, ostensibly based on consumption. To illustrate, before the water crisis, my average daily rate hovered around R38-R41 due in part to hot water usage. With no water supply now, my charges logically should be halved, as hot water accounted for approximately half of my usage. However, this isn’t reflected in my current bill. So, I ask—what exactly am I being charged for if I have no water usage? We’ve repeatedly voiced concerns that these charges appear biased in favor of GCT rather than reflecting true tenant consumption. Our inquiries are often dismissed, with claims that all charges are accurate. On multiple weekends when I wasn’t in my apartment, I still saw daily charges of around R40—how is this possible if no one was there? It feels as though we’re being unfairly charged, with no transparency from management. When we request explanations, GCT replies with a consumption report, expecting tenants to interpret complex spreadsheets that, when questioned, they can’t even fully explain. Their default response is “it’s based on usage”—hardly a satisfactory answer. If The Parks management is serious about addressing this, they would: 1. Host an open forum where tenants and utility providers can clarify charges and policies. 2. Address tenant grievances in a meaningful way and work toward a fair resolution. I speak only for myself here, but I know many fellow tenants feel similarly, as this issue is a recurring topic in our tenant group discussions. While there may be isolated errors in billing, the sheer number of similar cases suggests this isn’t merely a mistake—rather, a systemic issue affecting over 1,200 units.
0 replies
17 months ago
GCT and the Parks ******* systems
Here’s a more polished and professional version of your review: In my previous review, I attempted to address some serious concerns, only to have it removed on the grounds that it wasn’t factual. Let me clarify: I have no intention of using a complaints platform without genuine reason, and a look at my prior reviews will confirm that they are valid and reasonable. Regarding The Parks Lifestyle Apartments: on the surface, the complex appears ideal, but operationally, there are notable issues that tenants, myself included, find disappointing. Currently, we’re experiencing a water shortage affecting many tenants, yet The Parks’ management, through their utility provider GCT, continues to operate and charge as though nothing is amiss. GCT’s billing system uses a consumption model, assigning costs based on individual and communal usage, which we’re charged daily or monthly. While I understand the need for an equitable utility system, accuracy and fairness should be paramount. Even without water, GCT and The Parks continue to charge standard rates, ostensibly based on consumption. To illustrate, before the water crisis, my average daily rate hovered around R38-R41 due in part to hot water usage. With no water supply now, my charges logically should be halved, as hot water accounted for approximately half of my usage. However, this isn’t reflected in my current bill. So, I ask—what exactly am I being charged for if I have no water usage? We’ve repeatedly voiced concerns that these charges appear biased in favor of GCT rather than reflecting true tenant consumption. Our inquiries are often dismissed, with claims that all charges are accurate. On multiple weekends when I wasn’t in my apartment, I still saw daily charges of around R40—how is this possible if no one was there? It feels as though we’re being unfairly charged, with no transparency from management. When we request explanations, GCT replies with a consumption report, expecting tenants to interpret complex spreadsheets that, when questioned, they can’t even fully explain. Their default response is “it’s based on usage”—hardly a satisfactory answer. If The Parks management is serious about addressing this, they would: 1. Host an open forum where tenants and utility providers can clarify charges and policies. 2. Address tenant grievances in a meaningful way and work toward a fair resolution. I speak only for myself here, but I know many fellow tenants feel similarly, as this issue is a recurring topic in our tenant group discussions. While there may be isolated errors in billing, the sheer number of similar cases suggests this isn’t merely a mistake—rather, a systemic issue affecting over 1,200 units.
0 replies
18 months ago
BAD SANLAM services
You're dealing with peoples policies. the ladt thing a person needs is an uncooperative system. Your whatsapp channel can't authenticate me, your AI system is worse..i repeat myself so much... Did you even think this through? 'I simply want to update my banking details but this has turned into a journey of chapters as opposed to a less than 5 minute call
106 replies
26 months ago
Harassment by Cell C
I don’t know how many times I find myself in this situation with Cell C. I find myself and my partner being harassed by you collections agency. I don’t know why your agency keeps calling me after having settled my statement/outstanding with you after an over two year dispute. I eventually got a statement from Cell C of what I was meant to pay as result of the dispute which I agreed to as this was the initial arrangement I wanted when the dispute started but was not actioned by Cell C in the beginning. I proceeded to settle the amount, the statement I have shows I owe nothing. The problem is now on Cell C trying to push costs to me for their fault. You’re the one that handed over the account while in dispute. I’ve been disputing this for the longest time with no resolve. I hate being called for your problems. I’ve done my part. Please can you talk to your collections department to leave me alone as I don’t owe them anything.
58 replies
29 months ago
Fnb ruins honeymoon
Fnb tell me what must I do when you have locked me out my accounts to access funds? I’m in a foreign country with no money on me but a one hundred rand note. I’m yet to book accommodation for the 3 remaining nights before heading back home…but how will I do that when my access to accounts is blocked? I was talking to talia via secured chats and got transferred to Junior…. I told him my story even though I was irritated saying I can’t get any comms from South Africa because I’m not roaming and this is because I wanted an OTP to increase my transfer limits… In the process of asking can you authenticate me in any way, I got a message saying access limited and need to follow the steps below to activate my profile. All the steps are for someone locally based. For international I have to call a certain number…. How can I do that with no roaming services and the ability purchase anything without my app? How the **** fnb I’m *****ed here. If there’s any sense of customer service or rectifying, please do give me a call on the number provided along with my ID and fix this mess
73 replies
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