ES
Elizabeth S
Active since Aug 2018
31
Reviews
0
Industries
Reviews
31 reviews4 months ago
5 Items missing from an order of 8 items
Been waiting for days now for a response on items not received as reported on the 27 - 11-2025, The matter was supposedly being investigated with the 3rd party whilst I'm left in the cold for no goods to show for, all follow ups are being ignored, takealot.com Request Received: [Delivery] Item Missing or Incorrect in Order Received (195149529) - Ticket Ref #68060913
0 replies
11 months ago
Pathetic customer service
This is the 2nd time that I order online and my order is mot fulfilled as expected, the latest order (OD434304392501523100) wherein I ordered toilet paper as part of the order has still not been fulfilled. I was rather called last week Thursday 8May by someone telling me the price I saw & paid for 2 packets x 48 rolls is not the correct price as the R499 I paid is in fact for one x 48 packet even though the original price stipulated is R999, please tell me who will paid R999 for one pack of 48 toilet rolls(is it made from gold or what or will one use it indefinitely 🤔) I told the lady I'm not willing to pay R499 for one pack of 48 where I can purchase it cheaper than that, someone was supposed to call me and to date no call and no delivery, worst customer service from such a big retail store, I'll continue doing business with other retail stores but insofar as Makro is concerned, you've lost a online and a walk in client. Trust that someone will call me ASAP before this matter is reported to the consumer ombudse
58 replies
35 months ago
Excellent Service Delivery
Great service received from Sabelo Xaba who handled my insurance claim for power surge experienced on the 16th and reported on the 17th', claim was approved and indeed I'm a happy customer with FNB Insure. Keep up the excellent service delivery
53 replies
39 months ago
No Response on email
Submitted an email on the 20th and 23rd Jan to cancel subscription and to date no one has called as outlined in your automatic response mail, please can I receive a response on my emails ,thanks
60 replies
39 months ago
Worst Service Ever
Please confirm when will my complaint ref no COMP-491008 be dealt with after making email.follow up,I'm still.not receiving any feedback from Nonhlanhla Cilo
0 replies
40 months ago
Total lack of service delivery😡😡
Totally disappointed in the non service delivery received from your company, I think it has come time for our relationship to be severed.....logged a complaint on Friday and no one has reached out to resolve my complaint
264 replies
41 months ago
No Service At All
Been attempting to register a claim from last week Friday and even after numerous phone calls that are misdirected or not answered at all,I submitted the claim via email and to date no communication has been received that my claim has been registered, service totally unacceptable 😡 Can someone please call me back Thank you
132 replies
41 months ago
No Feedback/ Lack of Service
Reported my TV as damaged, technician came out last week Friday to assess and after phoning today to find out when TV will be collected for repairs I was informed that part was ordered (TV wasn't even opened up to see what was damaged) and I'll be called back and I'm still waiting for this supposed call Job# 4261784437
264 replies
43 months ago
EXCELLENT SERVICE DELIVERY
Logged query on.FB via messenger.and through the dedication.of Jo-Anne the matter was resolved within 24hours which allowed.me to obtain the goods from the store still.at the advertised sale price Thank you very much for your prompt service,it's appreciated👌👌
133 replies
45 months ago
Putrid Service
Submitted a cancellation a month before my 12 month period and decided to withdraw the cancellation but was still charged clawback fees after it was confirmed that my cancellation was withdrawn, I'm being informed that a note was made for cancellation to take effect end of August upon which I won't be charged another claw back fee but I will be charged the normal monthly fee of R845 even though the contract will come to an end on the 31/08, debit order normally runs on the 25th monthly,please explain why must a pay the full subs if I'll only have connectivity for 6 days thereafter,Case ref no was given, Can a manager/supervisor please contact me in this regard😡
536 replies
Review Distribution
5 Star
12 (38.70967741935484%)
4 Star
2 (6.451612903225806%)
3 Star
1 (3.225806451612903%)
2 Star
3 (9.67741935483871%)
1 Star
13 (41.935483870967744%)