Active since Sep 2018
Very ****ty service, I called today to enquire why my account was debited, this lady kept saying that I have submitted my details. She never even asked me for my details, just kept saying I can't get my funds reversed, I asked for the complaints department and was not given any information. If they don't make contact I will be escalating to NCA and Ombudsman, this is classed as ********* and shady.
My father and I went to enquire on a ITC (to blacklist his ****** cellphone), we are still in the woods, he went to the Cell C in Zevenwacht Mall to no avail. I the assisted him in calling the Cell C call centre who then assisted us but due to my father being of age, he could not remember his last recharge date and failed the security questions. The lady who assisted us were very courteous and understanding that my dad is not technologically sound and due to him being almost 70 years of age. I do understand the reason for the security questions but due to the age factor as well as the level of education as well as the ***** going around, I feel that some systems should be set in place to assist our elders. My mother purchased the handset for him, and now he is stranded without a source of communication. We would like some further assistance in this matter, because if this is the case then we're in for a more daunting period of living. It is scary to observe how the system is setup, look, I understand the protocol and reasons for it. But consider our elders. Kindly communicate with me via WhatsApp.
Thank you for your resilience and can do attitude Melissa, I felt like quitting and throw my device in the bin but she kept on, kept on going strong. When I'm running successfully I am coming for you, have a fabulous day, the world need more of you
Since I have this sim card, I have always purchased 100gb (50gb all time and 50gb nite surfer) which is normally valid for 60 days and automatically rolls over from month to month. I like this as it is extremely convenient for my business and personal life because I stream, contact my clients and do my studies and research on a day to day basis. All of a sudden I do not have any data, I contacted cell c's customer center earlier and was notified that as a client of cell c, I need to go into the self service options and amend the data roll over manually and this is why I am stranded without any data. I cannot contact or communicate with my clients and this is restricting my flow of business and hindering my income. I did not receive any prior notification that the 60 days has been marginalized to 30 days and the need to perform these actions manually. this is very bad service delivery. I would like for someone competent to contact me so that we can come to a mutual and civilized agreement on the steps and way forward.
From the end of May 2021, we have been experiencing the worse kind of internet service, if you can call 234-459 pings/ms, 0.19mb/s download and 0.48mb/s upload an internet service. I think all rain users should quit while ahead and get alternative isp's, RAIN is happily taking our money and telling us the usage is fair, no explanation AND IT IS NOT LIKE THIS IS THE FIRST TIME that this is happening and will not be the last time either. personally, I am quitting rain for their no or non-service activity. I am tired of RAIN ripping people off, paying for something that does not work? retardation, we will be terminating our service with immediate effect and reversing your debit orders
I am currently facing some difficulty with a client of mine, i have been making payments utilizing the money market for transferring funds. I then visited my closest Shoprite branch and asked for a proof of payment history from May 2020 and was brushed off and told it can't be done
A few weeks back I was at FNB Herm**** and was appalled by the the level of customer service which was displayed, I have previously opened a zero business account and wanted to activate my business account by depositing the activation fee and registering for the FNB app. The gentleman who was manning the door at the time had his hands full with a client, thereafter he attempted to assist me politely but due to his limited knowledge he guided me to his colleague who was this big built woman, extremely stern and cold like she was born on a deserted frozen island with wild animals and constantly fending for her life and enforcing that ill-manners into her workplace. She approached me like I kidnapped her cub or something, asked what's wrong (not how she can assist me), I then dismissed the feeling of being undermined and being looked down upon. Stated that my business and what services I required, "you must do that on the internet": she said and turned away and walked the opposite direction. That was it, exceptional customer service portrayed right there..
Poor service, no client centricity, poor navigational service on app, calls are forever queued. for all the funds cost per month they can at least up their customer service.
I have order a few items the end of July, yet nothing has been delivered. I have contacted their support (which seems to be in need of support), I would hereby just like to inform people not to order anything online with wish.com. don't become a victim like me, I was offered a wish cash back to spend on anything they sell to the value of my purchase. How long will that order take? We as consumers are being taken for a ride, it is not appreciated. luc****y it was not a huge purchase, yet it all boils down to principality and ethics of which it seems they possess none. I am utterly disgusted by them and their services and will discredit them as far and wide as I can.
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