TR
Tshepo R
Active since Sep 2018
17
Reviews
0
Industries
Reviews
17 reviews12 months ago
FIrst for Woman vallued added products service is a ****!
Hello peter i would like to express my dissatisfaction with first for woman warranty claims. I have lodged a claim with the said company requesting replacement of oil sump as i bumped into a stone and go damaged. lo dged theclaim on the 23rd April and they said they will contact me within 24hours, which they never did.i contacted them Monday the 28th April 2025 to follow up, still my claim was not processed. i called them today only to be informed that they will not be paying for my claim because of poor workmanship. all along they sat with my claim, saying nothing to me. i then told them that my car does not have a leak the oil sump is damaged due to stone that i had bumped over. they said no there was a leak and there was a cover up of silicon. they could have appointed an assessor to verifying the extend of the damage physically rather than relying on pictures. but nonetheless i had a similar experience in 2023. i will no longer using first for women valued added products, its a ****, they will find reasons not to pay for your claim.
116 replies
12 months ago
Ford hatfield
Hello peter! I would like to compliment Mbali Malaza( service consultant) at Ford Hatfield. Brought in my car yesterday for diagnosis, and I must say that i am quiet impressed with interpersonal skills, the manner in which she kept me updated with the status of my vehicle . The technical terms were explained in a manner that could comprehend. I must say that we need more people like her, bring in your car for diagnosis can be quiet stressful because you don't know what to expect. Thank you Mbali for your wonderful service.
0 replies
21 months ago
Bad Service Ackermans Quagga shopping center!
I bought clothing items via online shopping at ackermans. However the item was of a smaller size . I went to ackermans at Quagga shopping center to return the item that did not fit properly. When I got there I provided them with the delivery note that came together with the item. The store manager then requested to see the invoice, I then showed her the invoice on my phone as the invoice was emailed to me by ackermans online shopping. She said, she is not going to exchange the item, because she required hardcopy of the invoice. I then told her hardcopy invoice was not sent to me and that they could have at least added it to the package just as they did with the delivery note. She then said that she will not process my exchange unless I go and print the invoice with my own money. I felt inconvenienced , considering the fact that they could have printed the invoice together with the delivery note. perhaps Ackerman's should notify its customers that you will need to print the invoice in the event of exchanges and returns.
0 replies
23 months ago
I spoke to dimakatso from MiWay with the intention of reviewing my insurance policy
I spoke to dimakatso from MiWay with the intention of reviewing my insurance policy. She was patient, explained everything thoroughly and clearly. Thank you Dimakatso from MiWay
53 replies
24 months ago
Best service-Absa Quagga branch
Hello Peter! I would like to compliment the service that I have received from Absa Quagga branch. I had erroneously paid absa client an amount of R11200 which was meant for school fees. My bank FNB told be that I should contact Absa recoveries to arrange reversal. I called absa reversal and was given the run around until I went to Absa branch. When I got there I was assisted by Siyabonga Njoko and Ayanda Zwane.The service that I received from these two people was out of this world, they treated me respect, empathy and patience. They understood my frustration and assured me that they will help get my money back. That time I am not an Absa client, but they treated me like I'm their own. Ms Zwane kept me updated throughout. I received my money back today. R11200, No issues, no hassles, no deductions. Thank you Absa Quagga for understanding my money matters.
53 replies
25 months ago
Dont bank with FNB . Worst bank!
Hello Peter. I would like to express my dissatisfaction with the service received from FNB. I requested my bank to initiated reversal process as I had erroneously paid ABSA client the amount of R11200 (meant for school fees). The issue came to my attention when i received a statement from school and immediately went to the bank. Fast forward my bank(FNB) tells me that the reversal was unsuccessful as the the bank was not in a position to obtain the required permission to reverse the payment, and furthermore, the recipient did not provide the bank with the required consent for the bank to share the recipient’s contact details with me(which i understand due to POPIA). after that they provided me with ABSA recoveries contact details. I then requested my bank to provide me with further steps which i can take as I am definitely aware that the incident as not new. I engaged Nompumelelo Hadebe -Client Service Specialist at FNB just to tell me to go the legal route. I am charged R395 to be told to go the legal route, basically my bank that i have been banking with for years,told me that we will charge you R395 just so that I can take the matter forward with ABSA. I then engaged ABSA and told me that my bank(FNB)bank’s electronic banking division should trace the transaction and arrange for a refund something that they are failing to do. FNB has had such cases before, but theres no effort in improving such controls.This is not the service i settled for when i joined FNB. After this review, they will ask for my ID/account number and do nothing further.
53 replies
27 months ago
1st for women- worst service ever!
Hello Peter. i have a mechanical warranty with first for woman. The service is horrible. i have been trying to log a claim since yesterday. The consultant will request your details for authentication, let you explain your story then hang up. it takes more than 20 minutes to get to the consultant you will be told that all the consultant are busy"the whole 20-30 minutes. worst service ever.
58 replies
27 months ago
Miway Insurance never disappoints. :)
Hello Peter, I would like to compliment Mokgadi Mashikinya from Miway Insurance for the wonderful service she has provided with. the customer service was excellent, she was patient with me and lastly she explained all complex insurance terms in a language that I understand. Your services are highly appreciated. Thank you Miway
58 replies
29 months ago
Horrible customer service!
hello Peter. on the 16th November 2023 i wet to picadilly fashion outlet in pretoria-church street to collect my son's lay-bye. i went there around 14:00 , it was quiet empty, the longest que had 4 customers. can you believe i waited 45 minutes just to collect the lay-bye! i was first told that they cant find and what not. that time i had to constantly follow-up. horrible service! I wont lay-bye anymore!
0 replies
29 months ago
Excellent customer service
Hello Peter I wold like to compliment Spar pharmacy westpark. i went to spar pharmacy on the 15th November 2023 to get over the counter meds as i was not feeling well at all. I went there and literally spent less than 10minutes. the customer service is excellence, friendly pharmacist and most important everything that you need is always in stock. thank you spar pharmacy-Westpark
0 replies
Review Distribution
5 Star
10 (58.8235294117647%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (41.1764705882353%)