NM
Nati M
Active since Oct 2018
26
Reviews
0
Industries
Reviews
26 reviews22 months ago
McD Meyerton poor Drive Thru service
McDonald’s Meyerton needs to up their level of service, waiting 45min at the Drive Thru is unacceptable. Order placed at 18:23 payment only made at 18:48 then there was a longer wait to get your food. The cashier also work in the kitchen :( . Receipt number 1840 Restaurant #1970681
0 replies
24 months ago
Terrible service from Fias Ombudsman
I lodged a complaint in February the 7th was told to give the service provider 6 weeks to respond (19th March). It’s the 11th week with constant phone calls to Xhanti Nabi with empty promises on how he will escalate the matter. To-date we haven’t heard anything from anyone. This is very disappointing case FAIS-60019-23/24
0 replies
31 months ago
NEVER take insurance with Vodacom
Good day Kindly note that I'm experiencing the worst service ever between vodacom and their insurance department. May I kindly get a clear explanation as why am I being inconceived and the only solution is for me to make payments for an error caused by "system cliche", how is me paying resolving the problem on your end. My number has been suspended I'm unable to even make calls to vodacom and this is frustrating, I'm being sent from pillar to post and all your agents can't come with a solution. How I a whole vodacom team unable to resolve this issue. I would really appreciate it if I can get someone in a senior level to please make it make sense to me please. I spoke to an agent by the name of Nkele this morning I would like a copy of the recording I am definitely escalating this manner and how she spoke to me, totally unacceptable. I've been calling numerous times to make sure this matter is solved and yet again I find myself having to explain myself a 100times and yet again no resolution. I would also appreciate it if you cancel my debit order as I will make an EFT going forward and reimburse me for bank charges. Attached is a statement of an insurance that I never took out and yet being billed for, for 2months I have reversed the amount R874 and paid R594 that I was liable for. I was also advised that my accidental cover was never reinstated which I'm happy with as I do not wish to do any business with the insurance department and therefore I can't wait for my contract term to be over. Regards
262 replies
42 months ago
Nedbank lack of customer care
Good day Kindly assist me with the below, I would like to know from Nedbank why would Somerest West force the deal when as my customer I wasn't happy with the vehicle as well as the dishonesty from Somerest West. Please don't refer me to Kia Somerest I need an objective response and not one that favours Nedbank We are based in Gp the vehicle was in Cape Town, if we were given the opportunity to view the vehicle prior commiting to the contract we wouldn't be here. I would like you to know according to Section 55(2)(b) of the CPA. Why was I not granted my grace period or cooling period. The purchase was made online with Kia Somerest West the car was delivered to GP collected the 30th July and returned 1st August. The dealership provided a complete opposite of what was advertised. 1. The car was advertised at 32000km received at 38000km. 2. The bonnet is 2 toned as though it was involved in an accident or the bumper was replaced. 3. The windscreen was replaced incorrectly leading to a noisy drive. 4. The steering wheel as well as the accelerator vibrates throughout the drive. The Dekra report doesn't show any faults on the car, however the Dealership repaired the vehicle after my complaint. False, misleading or deceptive representations are also not allowed, and suppliers need to be wary of making false representations or failing to disclose a material fact regarding the condition of pre-owned vehicles to a consumer. Consumers have the right to cancel the sale should they feel they have been deceived, and to cancel a sale if obligations with respect to delivery of goods and supply of services are not met. I requested for the cancellation within 48hours yet the bank proceeded with the transfer to KiA regardless of my request. Is this how Banks and Dealership benefit from customers?
0 replies
45 months ago
Car Sale- Bad Experience
Kia Somerest West killed my joy with their lack of transparency and bad service. Made a purchase online a Kia Picanto that was delivered in GP as I’m based this side. 1. The car was advertised at 32000km, however delivered at 38000 2. The car seems as though it was in a accident, the steering wheel vibrates throughout the drive. Two toned bonnet. Windscreen not properly sealed. Now they are refusing to cancel the contract as per my request. How do you still want to maintain a relationship when the trust has been broken. PLEASE CANCEL THE CONTRACT KIA
0 replies
50 months ago
Makro Online after sales = Bad service
In both January & March 2022 I complaint about an Online purchase I made. To date I’m still awaiting feedback from makro. I can’t remember the lady that called me in February, however Gordons called me in March and said he’d call back with a way forward. This is really depressing honestly.
53 replies
50 months ago
Makro Clearwater bad service
Used the online portal to purchase a Bluetooth speaker at Makro Clearwater. First of all the speaker was delivered a month after purchase with no receipt and acknowledgment of recipient as it was delivered in my absence. Once the speaker was in my possession I was not happy, I made contact with Makro got a text & was told the matter will be resolved. To date I’m still waiting for the call. Your request (2122180) has been responded to by our support staff. Order: MAK3316427
106 replies
53 months ago
Vodacom App deals are a Scam
Bought 2G data on the Vodacom app, to date I haven’t received the data. I called in the agent told me that they can’t backdate their invoices to the 26th Nov. I just want my refund back
106 replies
54 months ago
Stingy Nandos
The Brackhurst Alberton nandos is so stingy with sauce… wow…This is becoming a problem. I’ve ordered for both delivery and collection hoping the experience will be different. What’s the point of offering an option for Extra sauce and even charge for it when you’re just going to only give a teas****. I’ve complained about this but it doesn’t change. I’d confirm at the counter when I get home my meal is a joke. Please change your ways
53 replies
67 months ago
No Refund No communication
We are all aware of the current pandemic however we would really appreciate some sort of communication regarding our refunds. Please refund us our monies.
0 replies
Review Distribution
5 Star
2 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
24 (92.3076923076923%)