CM
Chadiba M
Active since Oct 2018
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Empty promises
I submitted a claim on 31 Dec 2025 and to date nothing is happening I complained about it on this platform on 8 Jan 2026 and I was promised that my concerns would be addressed as quickly as possible, its now 7 days and counting no feedback whatsoever. I keep phoning and all I get is false promises.
112 replies
3 months ago
Claim submitted 9 days ago but nothing happening
Ive done insurance claims and this is the worst ever, 9 days ago submitted a claim and nothing on your side, to date your consultants keep shifting the blaim on the assessors, since the assesor is poor in doing why not drop them and use another assessor this is totally unacceptable. I just wonder if had a huge issue like my roof had blown over meaning id be sitting all these days without a roof even though I have a roof. Come on guys please do better.
56 replies
14 months ago
I am being ignored and I have a problem
I am not happy with service I received I told Ntembeko Jeffrey Mbali, i wanna start my service the end of February but mweb sent openserve to *******ly disconnect my devices and connect Mweb devices(I was underground and they **** to wife that im expecting them today ) my contract with my current isp only expires end of February im disgusted at how things were handled can you guys reconnect my old equipment nd come to take yours ill look for another isp because no one is taking my query failure to do ill write to the consumer commission nd ill block any debit order attempts from you guys
0 replies
36 months ago
Dstv fibre department lacks capacity
I reported 3 weeks ago that the DSTV internet modem is faulty, I was told 2 lies the first one was that an agent will call me from fibre department and the second one was that a new modem will be couriered to my place of work and that I must return the faulty modem. Now I had to buy data out of my own pocket because dstv is dragging their feet in assisting me but come month end they'll deduct my money for a service not rendered you guys are pathetic you guys are in breach of your contract and its only fair that this contract gets terminated and i choose myself another internet service provider
53 replies
43 months ago
Nissan Morgan Welkom defective bakkie
My mother bought a Chevrolet Utility bakkie in February and in July the bakkie broke down and was taken to Nissan Morgan in Welkom of which it took more than 40 days to repair the vehicle and they gave us the run around in those days as it was excuse after excuse my mom then informed Wessel via email from the dealership In terms of Section 56(2) of the Consumer Protection Act 68 of 2008 (“CPA”) a consumer may return goods to the supplier, without penalty and at the supplier’s risk and expense, if the goods fail to satisfy the requirements and standards contemplated in section 55, within terms of Section 56(2) of the Consumer Protection Act 68 of 2008 (“CPA”) a consumer may return goods to the supplier, without penalty and at the supplier’s risk and expense, if the goods fail to satisfy the requirements and standards contemplated in section 55, within six (6) months after the delivery of such goods. He then refused the request saying that it's impossible and the only thing he could do was to buy the car back obviously for a lesser price which would mean my mom would be left with paying back the bank. The car was eventually fixed and my mom took in August it's now October and car broke down again its spitting oil on spark plugs and doesn't have power and also leaking oil, car is now at the dealership and as always Wessel is ignoring our emails.
0 replies
55 months ago
Friendly agent
Was assisted by Lynchaster Anderson and the service she gave was world class
53 replies
62 months ago
Poor customer service
Ive sent countless emails requesting for statement of previous account but nothing I really need it, Direct Axis only care when they cash in on us
374 replies
81 months ago
Duratherm giving me the run around to replace my faulty geyser
Poor service, my geyser is faulty and still under guarantee its now been a,week that duratherm promised to get back to me, my advice to any one don't buy duratherm because I can see they running away from having to replace the faulty geyser
105 replies
82 months ago
Took my money but now wont return it
Poor poor service and disregard for their customers they debited me twice and when I complain they say im in arrears I sent bankstatement upon request now they say my issue is resolved of which its not. Beware of Wonga fellow South Africans
630 replies
82 months ago
Poor service from telkom agents
I signed up for the May big deal and i received my package and all was well when i signed up for it and i clearly stated that the debit date should be 26th of every month surprisingly on 25 June 2019 Telkom debited my account and it bounced I thought they will try to debit again on the 26th of which they didn't i saw days had passed i decided to make an eft now not only did i have to pay for the returned debit due to telkom agents that are incompetent, upon receiving my monthly statement i discovered that there is a R212.97 PENALTY FEE that i have to pay because of a blunder made by the telkom represantative who signed me for the May Big deal since this was an error caused by the agent who assisted me i believe that agent should carry that cost. I called Telkom customer care to check for me who signed me up so that the matter could be investigate as i believe all calls are recorded because i asked that my debit date be 26th of every month and it was agreed
0 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (90.9090909090909%)