KM
KHUMBULANI M
Active since Nov 2018
10
Reviews
0
Industries
Reviews
10 reviews23 months ago
McDonald's ****...PAID FOR MEAL BUT HAVE NOT RECEIVED IT AFTER ALMOST 24 HOURS
I ordered a meal for my 10 year old daughter last night 8 June around 19h00. Today it's 9 June at 17h26. I still haven't received a meal that I have paid for. Order Number: 344-08/06/2024-922
106 replies
32 months ago
McDonald's order only received after 4 hours
Ordered food from McDonald's Midridge Midrand through the McDelivery service at 12h09 and only received the delivery at 16h18 after making a number of calls. The service I received was so poor but since i had already paid I had to wait for delivery which happened after 4 hours. When the food was delivered it was dry and cold and of very bad quality.
0 replies
39 months ago
Review of Tribes Restaurant
Beautiful setting in trendy Emperor's palace. The food is always great and staff are always welcoming and friendly.
0 replies
40 months ago
Poor Dstv tools and customer service
Changing from home to holiday home decoder is a mission. Trying to get help is also a mission...it's 7h20 now but there are no agents available All the tools are useless...I have tried using the app, whatsapp number and the chat option. All of them are useless.
264 replies
51 months ago
Auto and General understands the needs and circumstances that their clients are going through
Auto and General understands the needs and circumstances that their clients are going through. They listen to clients and provide tailor made offers.
53 replies
53 months ago
MAKRO'S CUSTOMER SERVICE IS EXTREMELY POOR. MAKRO DOES NOT DELIVER, UNILATERALLLY CANCELLED MY ORDER AND IS NOW TAKING TIME TO REFUND ME.
Makro online accepted my payment for alcohol that needed to be delivered at my home in Dbn. This was for a party that I was planning and I wanted to make it easy for my self by buying it online from my phone in Jhb so that when I was in Dbn over the weekend the alcohol would be delivered. I realized after 3 days that the status was still the same and called Makro and they told me there was a backlog. After w days I received notification that they cancelled my order but without informing me now using a different excuse saying the items were not in stock. How do they accept payment when they don't have stock??? They messed up my planning and all they are saying is they will refund me after 14 days and when asking for a voucher so that I can buy this at the stores in Dbn they say they can't do it. They just don't care about my unpleasant experience and meeting a customer halfway is not on their agenda.
53 replies
66 months ago
Poor quality items delivered
Not even worth a one star. I ordered 2 loungers on line and I was shocked when these were delivered to me... They looked like 2nd hand items and I couldn't understand how the store can undermine me like this... Sending me items that have a number of scratches and bumps and visibly worn out material. This just shocked me as it showed the lack of quality checks when you dispatch items.
0 replies
72 months ago
Dstv decoder now delivered but Installation dololo
I m so disappointed the service received from Game online. I purchased decoder package with dish and installation online for my elderly mom in Durban, as I live in JHB. It took more 3 weeks for them to deliver instead of the 7 days they promised. And for them to deliver I had to complain here on Hello Peter. They still haven't advised me as to when they are going to bring the dish and do installation. I tried sending messages and calling... Ended up depleting my airtime as they make you hold for hours. I hope they will contact me and let me know when they can help my elderly mom with installation.
210 replies
72 months ago
Delayed delivery and poor customer service
I purchased a DStv decoder deal with installation and paid R724 (Order details #205560627) on Sat, 2 May 2020 around 14h00. The purchase was done online. I was buying this for my mother's house in Durban, Umlazi. This has not been delivered yet and I have not received any call or SMS explaining what is going on. This is so disappointing as I expected a quicker turnaround as such purchase and delivery are allowed during this lockdown period. I have sent emails to follow up but have never received a response. I have also called several times and have been made to hold for a very long time each time depleting my airtime. Even more frustrating is the fact that Game is not communicating with me to let me know what is causing the delay. Please make time to treat me well as your loyal customer and tell me when you are going to deliver and install the new DStv. Frustrated but Loyal Customer Maxwell
315 replies
91 months ago
VODACOM INCOMPETENCE NIGHTMARE
I have been struggling to get Vodacom to sort out a mess they have created themselves and this has been going on for more than 3 months without any resolution in sight... I did an upgrade at Vodaworld in Midrand in July and took a new tablet, paid the R150 service fee. The following day for a valid reason (provided to Vodacom sales agent) I decided to return the tablet and cancel the upgrade. The gentleman that assisted confirmed that the upgrade has been cancelled and I would receive the service fee back soon, which was deposited back into my account after 2 days. When checking my account I realised that there is an amount reflecting for early cancellation of contract and this started as an amount close to R4000. I immediately queried this in August and have been doing this several times since then. Everytime I was told that this was a mistake and they have now fixed it. I realised at the end of October that my bill was R5060 and this money was debited on my bank account. I went to Vodacom again and the lady that assisted me told me she cannot help but all I can do is ask the bank to reverse the payment and she gave me an amount that I should have paid which was R776. I reversed the payment with the bank but I still need to pay the R776 but I am still receiving messages from Vodacom asking for R5060 to be paid. I have been so disappointed with the experience and the poor service that I will wait for all my contracts with them to come to their end and cancel them. I have had enough of this incompetence!
210 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)