AS
Angeline S
Active since Nov 2018
13
Reviews
0
Industries
Reviews
13 reviews6 months ago
Protea metering - day light *******.
So I settled my September invoice on the 5th October 2025 which was due on the last day of September and then further purchased prepaid electricity of R500 on the 14th of October to only find out that R250 was credited to my electricity and The other R250 to my account as if it was in arrears. On the 17th of October I then received my invoice for the month of October which to my surprise came to double the amount I normally pay( this included the sewage monthly fee to the City of Johannesburg which is normally a fixed amount plus the water usage fees) plus a deposit of R1000 and a penalty fee of R500. When I enquired about this they said the R500 penalty is because of the text messages and emails they sent as reminders for me to settle my account and the deposit amount is the holding fee as they used my previous deposit to settle my amount, I then asked where in their contract does it specify after how many days a customer must be penalized and I am still waiting for the clause till today after numerous calls and emails. Please help me understand this?
53 replies
8 months ago
Vodacom cancellation policy is absurd and irregular
I called to cancel my Vodacom data plan as I have now subscribed to Vodacom fibre, I was then told I will be liable to pay a cancellation fee which I agreed on. I received a quotation for a premature cancellation of my modern data bundle plan on the 22 July 2025 which was an amount of R392.83 , I unfortunately missed the deadline and requested for another quotation on the 4th August 2025 and I was Quoted R1 604.78. How does an amount increased to ridiculously high just over two weeks? Please elaborate , I have made an enquiry regarding the two diverse quotations which has still not been resolved.
106 replies
9 months ago
Hollard Legal aid not paying their appointed attorneys!
The attorneys that are handling my case have not been paid and I have a hearing next week Friday which will mostly likely not happen because Hollard is not paying their service provider that was appointed by themselves. I called in on Wednesday,16 July at 09:48 , where I spoke to a consultant by the name of Freddy Baloyi from the legal aid division, he promised me that I will receive a call later that day for the finance department to give me feedback which never happened. Next day which was Thursday I tried reaching them without any luck and I finally got ahold of them on Friday ,18th July 2025 and spoke to Freddy Baloyi again and he unconvincingly said he has escalated the matter and I will receive a call from Tsholo or Altamali by end of business day which still did not happen. I have been with Hollard insurance for the past 8 years and it is frustrating to receive such kind of *********** service when I need their assistance.
159 replies
11 months ago
Integrity and service of Tempo staff is amazing !
I left my Blazer there Thursday night, 1st of May 2025 and after looking for it everywhere, I remembered that it might be at Tempo. So on Wednesday, 7th of May, I took a chance and called them , to my surprise a week later it was still there and safely kept. I couldn’t be more happier and impressed by their integrity of the staff and service.
0 replies
53 months ago
Southern sun waterfront
Southern sun waterfront has the best breakfast but they other meals are horrible, they let cook seafood. I had soggy seafood two nights in a row through in room dining.
53 replies
59 months ago
Christo, Car track recovery team member.
Ive had a great experience with this company ever since I joined them two and half years ago , more over I received the best service with my recent hijacking. A member known as Christo Mattia , now only was he hands on with everything but he was also sympathetic and kept on checking on me even after the incident. Big ups to him, we need more people like him who are dedicated and passionate about their careers in this society of ours that is dominated by high crime volumes.
53 replies
60 months ago
Effortless resolution
Big ups to Casanaph Baloyi which effortlessly helped me with the amendment of my policy. Dedicated and passionate about his Job.
53 replies
62 months ago
Nandos waterfall
Nandos waterfall service is bad , we purchased food through the drive thru and was served by unfriendly cashiers. We were told to park aside and wait for our order , it took us more than 10 minutes to receive our food which honestly defeats the whole purpose of drive thru. Further on we realized there were cutlery and serviettes.
53 replies
63 months ago
Vodacom cancellation department
Vodacom cancellation department is pathetic. Vodacom is very quick to sign you up for any product then comes the delay of the delivery of service even worse when you have to cancel the services or subscription. They will drag and take their time to cancel the subscription even if you had called for a number of times.
122 replies
64 months ago
First time car buyers , PLEASE STAY AWAY FROM ARIVA no matter how desperate you are!
The worst long term car rental company, most car sales consultants do not even understand the terms of the company itself or how they work. It is mostly mistaken for car finance companies for blacklisted consumers. I have been renting the car for the past 5 years and it was almost time for my lease to end and I could not afford to pay the car therefore I returned it , I was liable for R14 405 (cancellation fee and those outstanding installments) then I was told I’m going to be handed over to the lawyers because I could not pay them due to the fact that I was no longer employed it was during the second month of 2020 lockdown. I then just recently went to a storage company and did a credit check on me then I was rejected only to later find out that Ariva has placed a default on me for R50 000. I then contacted them asking for a statement on my handed over account , when I received it , I learnt that there is a damage fee of R27 000 which no one told me about when I returned the car. These people are crooks and their staff is very incompetent. Please be very careful
61 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
3 (23.076923076923077%)
2 Star
2 (15.384615384615385%)
1 Star
5 (38.46153846153846%)