A
Ariva
Claimed Business
A
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKD
Khayelihle D
1 reviews | Active since Jan 2020
23 Feb 2024, 15:54
Ariva rental is trash
What a **** please please guys don’t ever take a rent to buy option with these guys. They are blood suckers. Returned their car 9 years back they said I have scratches worth 15k on the car. 5 years later was under debt review they were still quiet. They creeped up on me 9 years later claiming 20k on me. I disputed them on transunion they were removed because they failed to provide sufficient reasons of the listing. They still *****ulently listed me 2 months later after being removed. Someone please arrest these people
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Khayelihle D
1 reviews | Active since Jan 2020
23 Feb 2024, 15:54
Ariva rental is trash
What a **** please please guys don’t ever take a rent to buy option with these guys. They are blood suckers. Returned their car 9 years back they said I have scratches worth 15k on the car. 5 years later was under debt review they were still quiet. They creeped up on me 9 years later claiming 20k on me. I disputed them on transunion they were removed because they failed to provide sufficient reasons of the listing. They still *****ulently listed me 2 months later after being removed. Someone please arrest these people
0
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Khayelihle D
1 reviews | Active since Jan 2020
11 Oct 2023, 21:30
Ariva ****s
The worst the worst it’s shocking. Company disappeared for 11 years I even went into debt review and they were quiet. Immediately I was out of debt review they came back listed a default under my name after one attempt to contact me. The lady Rudzani magoro is evil and will insult you on the phone. She sent me an email threatening me to put me under a judgement. How do you put a person on a judgement without even serving them with papers from the court and allowing for response. Ariva should close down I wonder what the Ombuds is saying about their ******** ****s for so many years… if you see this help help help
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Khayelihle D
1 reviews | Active since Jan 2020
11 Oct 2023, 21:30
Ariva ****s
The worst the worst it’s shocking. Company disappeared for 11 years I even went into debt review and they were quiet. Immediately I was out of debt review they came back listed a default under my name after one attempt to contact me. The lady Rudzani magoro is evil and will insult you on the phone. She sent me an email threatening me to put me under a judgement. How do you put a person on a judgement without even serving them with papers from the court and allowing for response. Ariva should close down I wonder what the Ombuds is saying about their ******** ****s for so many years… if you see this help help help
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Alida Van den Bergh - Potts
1 reviews | Active since Jan 2020
19 Jul 2023, 12:10
She is very friendly...
She is very friendly professional and helpfull
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Alida Van den Bergh - Potts
1 reviews | Active since Jan 2020
19 Jul 2023, 12:10
She is very friendly...
She is very friendly professional and helpfull
0
Replies (0)CK
Crystal K
1 reviews | Active since Jan 2020
9 Feb 2023, 09:44
ARIVA SETTLES SHORT NOT ACCEPTABLE
Claim: COM148203JB/132 Natasha Khumalo, Econorisk and Theuns Cloete our contact person. My vehicle was stolen, the damage report from Netassess Bedfordview does NOT make sense firstly. Nr2 the amount that Ariva wants to settle is unacceptable. Now we would like to have records back then when MR PJ Gates signed for the vehicle that the % of market value for settlement where is vehicle is lost or stolen was explained. NOW that there is a claim they want to deduct excess pay out a % of market value. WE won't accept this settlement unless you have proof where the Ariva consultant explained this. DO you understand that your account was settled through the dealer so you have your money and we will now be liable for R30 000 plus shortfall. Natasha even if you ONLY handle the administration of the insurance you form part of this query. I don't care if ARIVA is self assured i will take this to the next level.
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Crystal K
1 reviews | Active since Jan 2020
9 Feb 2023, 09:44
ARIVA SETTLES SHORT NOT ACCEPTABLE
Claim: COM148203JB/132 Natasha Khumalo, Econorisk and Theuns Cloete our contact person. My vehicle was stolen, the damage report from Netassess Bedfordview does NOT make sense firstly. Nr2 the amount that Ariva wants to settle is unacceptable. Now we would like to have records back then when MR PJ Gates signed for the vehicle that the % of market value for settlement where is vehicle is lost or stolen was explained. NOW that there is a claim they want to deduct excess pay out a % of market value. WE won't accept this settlement unless you have proof where the Ariva consultant explained this. DO you understand that your account was settled through the dealer so you have your money and we will now be liable for R30 000 plus shortfall. Natasha even if you ONLY handle the administration of the insurance you form part of this query. I don't care if ARIVA is self assured i will take this to the next level.
0
Replies (0)DD
Delani D
1 reviews | Active since Jan 2020
24 Dec 2022, 03:12
ARIVA CAR Rental Is Pathetic & Disgusting
Stay Far Away from ARIVA Car Rentals and thank me later, they reap the customers off. I was issued a vehicle with no spare-keys even after settling the car payment. I had a very bad experience with them even their monthly premiums keeps increasing without notifying the client. They are vultures, who make business at the expense of the first time car buyers. The mileage claims charged to customers is ridiculous and they catch customers with their hidden costs. Please Do not be tempted to get a your Car from ARIVA CAr Rentals. They are absolute parasite and they are scamming poor South Africans who are already on debt. Please spread the WORD.
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Delani D
1 reviews | Active since Jan 2020
24 Dec 2022, 03:12
ARIVA CAR Rental Is Pathetic & Disgusting
Stay Far Away from ARIVA Car Rentals and thank me later, they reap the customers off. I was issued a vehicle with no spare-keys even after settling the car payment. I had a very bad experience with them even their monthly premiums keeps increasing without notifying the client. They are vultures, who make business at the expense of the first time car buyers. The mileage claims charged to customers is ridiculous and they catch customers with their hidden costs. Please Do not be tempted to get a your Car from ARIVA CAr Rentals. They are absolute parasite and they are scamming poor South Africans who are already on debt. Please spread the WORD.
0
Replies (0)KM
Keabetswe M
1 reviews | Active since Jan 2020
24 Aug 2022, 14:09
UNFAIR AND WRONG COMMUNICATIONS
In March 2019 I took a car with Ariva and I was assisted by a lady named Lucy Seketi, She advised me that at the end of the contact i will have to pay 10% of the car value to keep the car, unfortunately i did not request this writing because this was communicated telephonically. Now my lease is coming to and end in April 2023 and i am being told that I have to pay -+R96 960.00. The value of the case is -+-R140 000.00 and I am being told now that they calculate 80% of the purchased amount. I have been dealing someone by the name of Thenus Cloete who apparently is the manager who advised that Lucy is no longer working with ariva and what I was told does not apply and they cannot help me and no one else can help because of "Hearsay" I find this really unfair because this is why i took out the contract in the first place, this a total rip off. My Monthly installment is R5256.00 for R48 months, by the end of the term i would have paid R252 288,00. This is a total rip off.
Helpful (0)
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Keabetswe M
1 reviews | Active since Jan 2020
24 Aug 2022, 14:09
UNFAIR AND WRONG COMMUNICATIONS
In March 2019 I took a car with Ariva and I was assisted by a lady named Lucy Seketi, She advised me that at the end of the contact i will have to pay 10% of the car value to keep the car, unfortunately i did not request this writing because this was communicated telephonically. Now my lease is coming to and end in April 2023 and i am being told that I have to pay -+R96 960.00. The value of the case is -+-R140 000.00 and I am being told now that they calculate 80% of the purchased amount. I have been dealing someone by the name of Thenus Cloete who apparently is the manager who advised that Lucy is no longer working with ariva and what I was told does not apply and they cannot help me and no one else can help because of "Hearsay" I find this really unfair because this is why i took out the contract in the first place, this a total rip off. My Monthly installment is R5256.00 for R48 months, by the end of the term i would have paid R252 288,00. This is a total rip off.
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Replies (0)KT
Kgolo T
1 reviews | Active since Jan 2020
18 Aug 2022, 12:30
STAY AWAY FROM ARIVA!
In late 2019 my partner decided to rent out a vehicle from Ariva as we unfortunately could not qualify to buy a vehicle through the bank. Fast forward to April 2020 a month after covid-19 hit, we couldn't keep up with the monthly premiums as we are both self-employed. That's when the bullying and disrespect began from Ariva officials threatening to repossess the vehicle due to non payment. Fortunately we struck a deal and made payment arrangements until we were back on our feet and kept the vehicle. In January 2022 we decided to terminate the contract and they sent through the early termination penalty fee which was R68 245.80. Subsequently we made an arrangement to pay off the penalty fees R5000.00 a month. In April we then decided to pay the remaining which was R53 245.80 in full and we received the settlement letter. This week my partner tried to apply for a vehicle and to her surprise Ariva listed her on ITC and they never ever communicated that they are going to list her. What irritates us the most is that we paid off the debt in April even after we made an arrangement. What Ariva did is illegal and such companies take people for granted and undermine us. PLEASE STAY AWAY FROM THIS SCAM OF A COMPANY no matter how desperate you are. To say that we are angry is an understatement. Stay away.
Helpful (0)
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Kgolo T
1 reviews | Active since Jan 2020
18 Aug 2022, 12:30
STAY AWAY FROM ARIVA!
In late 2019 my partner decided to rent out a vehicle from Ariva as we unfortunately could not qualify to buy a vehicle through the bank. Fast forward to April 2020 a month after covid-19 hit, we couldn't keep up with the monthly premiums as we are both self-employed. That's when the bullying and disrespect began from Ariva officials threatening to repossess the vehicle due to non payment. Fortunately we struck a deal and made payment arrangements until we were back on our feet and kept the vehicle. In January 2022 we decided to terminate the contract and they sent through the early termination penalty fee which was R68 245.80. Subsequently we made an arrangement to pay off the penalty fees R5000.00 a month. In April we then decided to pay the remaining which was R53 245.80 in full and we received the settlement letter. This week my partner tried to apply for a vehicle and to her surprise Ariva listed her on ITC and they never ever communicated that they are going to list her. What irritates us the most is that we paid off the debt in April even after we made an arrangement. What Ariva did is illegal and such companies take people for granted and undermine us. PLEASE STAY AWAY FROM THIS SCAM OF A COMPANY no matter how desperate you are. To say that we are angry is an understatement. Stay away.
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Replies (0)HH
HJK H
1 reviews | Active since Jan 2020
27 Jan 2022, 16:07
How People With Low Credit Score Get Taken Advantage Of
There's a good side to my story as well, I took possession of a brand new Hyundai i10 in April 2012, I was told that I can buy back the vehicle after my 42 months contract for an estimated balloon payment of 20%. after that term I was given the option to refinance that amount through them as well. Close to the end of that contract, I applied for a second-hand vehicle through them and I was approved. The day when my wife and I went to their premises to sign I explained to Lucy Setuki that I don't want any balloon payments on the second vehicle, she said I don't have to worry as Ariva did away with the balloon payments as the contract was extended to 60 months and then the vehicle will be mine without any monies owed to Ariva and I will notice that my monthly installment is more than on the previous vehicle (much more). Now that my contract is coming to an end in June 2022 I received a letter from Ariva that I can buy the vehicle with a once-off payment of R67000.00 So at the end of the day, I did buy a brand new vehicle for R105000.00 with a monthly installment of R2961.00 over 42 months and a balloon payment of about R30000.00 and I received the papers and keys. the second vehicle was around R112000.00 if I'm not mistaken and it was second-hand, so I'm paying R4500.00 over 60 months and now 5 months before my final payment and after almost 5 years of payments, they want R67000.00 meaning I'm going to pay R338000.00 in total for the R112000.00 vehicle. When I questioned they asked for a letter to own the vehicle after payments, then as we went on in a mail war they said their contracts did change in 2019 and I must pay now to keep it when I said but that change got nothing to do with me as I took the vehicle in 2017 they didn't respond. So my next step will be to print all my mails for the past 5 years and seek legal assistance. Another thing is nowhere since April 2012 did they list me on any credit bureau as a good/bad payer for the 115 months payments received.
Helpful (0)
|Replies (0)HH
HJK H
1 reviews | Active since Jan 2020
27 Jan 2022, 16:07
How People With Low Credit Score Get Taken Advantage Of
There's a good side to my story as well, I took possession of a brand new Hyundai i10 in April 2012, I was told that I can buy back the vehicle after my 42 months contract for an estimated balloon payment of 20%. after that term I was given the option to refinance that amount through them as well. Close to the end of that contract, I applied for a second-hand vehicle through them and I was approved. The day when my wife and I went to their premises to sign I explained to Lucy Setuki that I don't want any balloon payments on the second vehicle, she said I don't have to worry as Ariva did away with the balloon payments as the contract was extended to 60 months and then the vehicle will be mine without any monies owed to Ariva and I will notice that my monthly installment is more than on the previous vehicle (much more). Now that my contract is coming to an end in June 2022 I received a letter from Ariva that I can buy the vehicle with a once-off payment of R67000.00 So at the end of the day, I did buy a brand new vehicle for R105000.00 with a monthly installment of R2961.00 over 42 months and a balloon payment of about R30000.00 and I received the papers and keys. the second vehicle was around R112000.00 if I'm not mistaken and it was second-hand, so I'm paying R4500.00 over 60 months and now 5 months before my final payment and after almost 5 years of payments, they want R67000.00 meaning I'm going to pay R338000.00 in total for the R112000.00 vehicle. When I questioned they asked for a letter to own the vehicle after payments, then as we went on in a mail war they said their contracts did change in 2019 and I must pay now to keep it when I said but that change got nothing to do with me as I took the vehicle in 2017 they didn't respond. So my next step will be to print all my mails for the past 5 years and seek legal assistance. Another thing is nowhere since April 2012 did they list me on any credit bureau as a good/bad payer for the 115 months payments received.
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