MS
MC S
Active since Dec 2018
19
Reviews
0
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Reviews
19 reviews3 months ago
********* behaviour
Terrible accounts / customer service from Megan. You arrange a payment plan just to receive a legal letter with R600 fees added to it. What is the point of a payment arrangement then? I refuse to pay your added fees - you pay it. You employed them. Account is settled in two months instead of the 4 as agreed.
0 replies
19 months ago
******ion and held to ransom by TELKOM
This call center sold me 3 Sim cards (a long time ago), after realizing that I am not using any of them, I decided to cancel. An agent (Tina, would call me back on 30 Sept 12pm to go through the process of cancelling (because good luck in trying to get hold of someone at Telkom). Mondo let me down but proceeded to send me the phone which I wanted in exchange for the sim cards...I refused to sign for it as I do not want to be stuck with 2 accounts (now knowing what a mission it is to get hold of Telkom). Now Telkom sends me a bill because it wasn't cancelled before 01 Oct....REALLY? I tried and tried. I will fight this. GUYS STAY AWAY FROM TELKOM, TERRIBLE CUSTOMER SERVICE AND THEY DEBIT YOUR BANK ACCOUNT WEATHER YOU LIKE IT OR NOT. I put a stop order but being such a large company, they will be holding me to Ransom and threaten to blacklist me...It is sad what this country has become.
53 replies
19 months ago
PATHETIC SERVICE ZERO CUSTOMER CONTACT
Quick to sell a product but impossible to cancel. Impossible to get hold of anyone. Phone lines DON'T work, ONLINE doesn't work, CAN'T speak to anyone!!! I have no choice but to put a stop payment on the account, maybe then SOMEONE will call me.....Think twice before you sign up!!
0 replies
22 months ago
Rude staff and poor treatment of patrons
Staff are rude and disrespectful. It's suppose to be a fun day out but you are met with negativity at the front door. The woman that searched the bags just threw everything out and tossed the bag aside with no regard to personal property (one bag had a phone in it). She took a bag of crisps (we didn't know that snacks were not allowed) and opened it and said, "this is now mine" and started eating it. The woman at the ticket counter must be related as she was no joy either. The paperwork was thrown into the box and she almost slammed my fingers in the drawer. I'm dumbfounded by how these people are employed by such an establishment - treating its patrons so poorly. I regret going there. My children (who are the future patrons) were as disappointed and said they will not go back there again. It's sad that people treat paying people is such manner.
0 replies
27 months ago
Personal one on one experience
Personal one on one experience. Care and consideration from the sales person. Thanks Dean.
58 replies
27 months ago
Zero client care and ridiculous rates
Robots don't have all the answers, people talk to people. It is an endless struggle to speak to someone for assistance. Also be wary when paying for services upfront because they refunded me R350 for a filling. Yes, Dentist cost, numbing agent and large filling. Please explain why you think R350 is sufficient. Which dentist works for R350? Then sold me Vitality but nothing further, no card, no advice, no info...It's crazy.
174 replies
52 months ago
Auction Hunters Kraaifontein - No care about paid items when packaging for shipping
No care is taken with packaging when shipping is required. Items are taped to boxes with minimal tape which go missing during transit. Loose items are given to the courier drivers expecting it to reach the customer. I even paid extra for additional tape as it happened too many times, but this seller is not interested and blames the courier. My items are not damaged, which can be courier related, they are missing because it was supposedly taped to the box. Sometimes, items were short due to not being packed in the box then I had to order again with shipping to retrieve the missed items. Customer care is appalling and courier clients will realize this no-care attitude once they experience the same problems. If packaged properly, then chances are much greater of receiving in good order. I don't hold the courier company responsible for poor packaging. I am out of pocket and this seller doesn't care.
0 replies
57 months ago
Lovely experience
What a pleasant experience I had when I needed to have my vehicle battery replaced. Friendly staff (Deveshen) and the price was just right for my pocket. Willard Batteries in Elandsfontein has a new fan. Thank you guys. Stay awesome.
53 replies
60 months ago
Don't waste your money on fake promises...
Terrible service. I paid installments without fail for 7 years just to come to know that Tracker does nothing for the consumer. The button installed is NOT a panic but a location to send breakdown service. Imagine my shock. They had totally incorrect contact details on my profile so HOW would they have contacted me in any event (emergency?) Well they don't help with high jackings and trauma. They are a breakdown service (as per Lizzy at the call centre) She also showed NO compassion to even hear me out. Kept cutting me off and stopping me from explaining my situation. I am appalled by what I now know compared to what I was sold (lied to) when I signed up. Money wasted!
106 replies
62 months ago
Disgusting service
Unprofessional service. My parcel was not placed in a Courier Guy envelope and was delivered in tatters (torn bubblewrap) as I was told that it would be placed in an envelope. I wrapped it in bubble wrap just in case but this didn't help in any way. It arrived damaged like someone rested their knee on the box. I now have an unhappy, furious customer who is not happy with the way he received his parcel. This disgusting service gave my business a poor rating. They refuse to take responsibility as they are not liable for wrapping. Cheaper is not always better. I will never use them again.
0 replies
Review Distribution
5 Star
5 (26.31578947368421%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (73.6842105263158%)