Active since Dec 2018
On Saturday 28 February 2025 I went to the newly McDonalds store in Goldman street restaurant # 1970726, this was under the strong persuasion of my two small kids wanted to see what the new store has for them when it comes to toys that would come with their happy meals. We were attended to by Kekeletso Ndebele with crew ID 53 and bought 1 big mac and two happy meals for the kids on order number 1865 at 15:16 sharp. Sadly when we got home and the kids opened their meals there were no toys included in their meals this despite the same reflecting on the receipt as 1 girl toy and 1 boy toy. My kids were extremely heart broken and could’nt drive back immediately as a had to settle for the Soweto derby that was starting as I got home. The only reason why I went to spend R221.30 of my hard earned money was because I wanted to make my kinds happy in trying new toys however this was ****** from them. It took almost forever in the queue placing the order and getting the order and that is why the toys were not included because my order was completely rushed. I filed the online customer satisfaction survey on their website and left my contact number 0839922143 for any correspondence and I haven’t heard from them to this point.
I visited your pharmacy this afternoon around 13:20 and could not get any assistance, in fact I was completely ignored by one of your pharmacists who looked through me as she continued her personal catch with her friend from the shop next door to you. I understand the gentleman on the same shift as her could not attend to me at the time as he was busy with another patient/customer, and it was just two pharmacists on shift at the time. I'm raising this with you while I'm searching on which other governing bodies I can formally raise this with as this normalized treatment towards black patients while other races are always afforded superior treatment every time I'm there.
This evening at 19:45 I was at the Total Energies filling at Albertina Sisulu Road (facing the BP Garage) opposite to the Florida Lake swimming pool and for the 4th time in a row their points machine is not working and they use a small piece of paper to take down the cell phone number saying that they will punch the cellphone number later in the machine for correct and appropriate points allocation. I always and normally pass Hamburg Caltex filling station which is 6 houses away from me to go to that Total Energies with the intention of collecting the same points that I’m being ****** off at it is now. The other thing that got to me this evening is that at the same time I was there the car next to me (a white VW Tiguan 555 TRC GP) was offered full service including front and rear window wash when the same courteous was not extended to me, I was under the impression that same service is offered equally across the board.
I received a missed earlier today at 09:38 and subsequent to that received a text that read… “Dear Mr. Majoro. We attempted to contact you without success, please call: 011 320 3020 (option 2) or e-mail: Lawyers@Clientele.co.za or contact us on WhatsApp: 0640002096. Clientele legal (334). Since I have an active case I escalated to them on reference number P1422347 I also received communication from the attorney they appointed to assist me and she informed me that Clientele as instructed her to close the my file, to this point I do not have any written communication (eg. e-mail) confirming the reasons for their request to the law firm. I have since engaged their chat-bot since 13:13 and the chatbot’s reply is that “Unfortunately, we cannot find any existing claims on your profile at this time”, not too sure why this is the case if there hasn’t been any formal communication around this extremely important matter that we’re supposed to sit on next week. I then sent an e-mail at 13:53 requesting clarity on all of the above and to this point I have not received any feedback from Clientele. Furthermore addition to chatbot and e-mailing I called the number they provided on the text hoping that the number will go through directly to their “lawyers” department however this is a general number and still needed to be transferred to the correct department. I called in three times with the last call going through to a guy that introduced himself as “Kabelo” when I called for the 3rd time at 14:45 and for the 3rd time immediately when the call gets answered and/or goes through to the “legal department the call was again ended abruptly. I’m completely left in the dark on the case I logged with the communication made only with the law firm and not myself when the case is seating in a few days.
I received a missed earlier today at 09:38 and subsequent to that received a text that read… “Dear Mr. Majoro. We attempted to contact you without success, please call: 011 320 3020 (option 2) or e-mail: Lawyers@Clientele.co.za or contact us on WhatsApp: 0640002096. Clientele legal (334). Since I have an active case I escalated to them on reference number P1422347 I also received communication from the attorney they appointed to assist me and she informed me that Clientele as instructed her to close the my file, to this point I do not have any written communication (eg. e-mail) confirming the reasons for their request to the law firm. I have since engaged their chat-bot since 13:13 and the chatbot’s reply is that “Unfortunately, we cannot find any existing claims on your profile at this time”, not too sure why this is the case if there hasn’t been any formal communication around this extremely important matter that we’re supposed to sit on next week. I then sent an e-mail at 13:53 requesting clarity on all of the above and to this point I have not received any feedback from Clientele. Furthermore addition to chatbot and e-mailing I called the number they provided on the text hoping that the number will go through directly to their “lawyers” department however this is a general number and still needed to be transferred to the correct department. I called in three times with the last call going through to a guy that introduced himself as “Kabelo” when I called for the 3rd time at 14:45 and for the 3rd time immediately when the call gets answered and/or goes through to the “legal department the call was again ended abruptly. I’m completely left in the dark on the case I logged with the communication made only with the law firm and not myself when the case is seating in a few days.
I went to an African bank branch on Thursday 11 December 2025 at Florida Goldman Street to activate my banking app since I could not do it by myself from home. The consultant said she will escalate the issue for me after trying to help to no avail. To this day I’m still waiting for her to get back to me.
Markhams just debited me for insurance I called on 5 November 2025
On Wednesday 19 November 2025 at 13:30 I sent an e-mail to Debitorder@absa.africa requesting that 4 of my debit orders be paused/suspended/stopped and detailing the reasons for this request. I requested that on 1. LendPlus Loans - AD884727 - 0016202510271421007114, 2. Prime Loans - AD192205 - 0016202510277621007414, 3. Mpowa finance - 752909-1814267 - 0016202510285321019418 and 4. Capfin loans - 0084915443C0009 - 0016202510284721021076. To this moment this request has not been actioned and there has not been any communication from ABSA on a way forward on my request.
This morning at 10:01 I called Clientele Legal on 0860004529 to logdge a claim and went throgh to a lady by the name of ASA, she then put me through to what she said was legal department and I got through to a gentleman whose name I did not get. He took a some of my information and promised to send an SMS immediately after the call with further instructions on how to go about with my claim. I mentioned three times on the call with him that I'm not with my phone and requested that he sends the SMS to my wifes phone 0839922143 which he agreed to. To this moment we have not received any SMS and can't proceed with the claim.
I reported my phone as ****** on 5th October and closed\blocked the phone the same day ref 44133215 and then went to Maponya mall Markham branch to claim for the insurance on claim number ECLM00099670. I have submitted everything that they had requested from me and to this day I'm still without the phone and there is no communication from them.
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