IS
itumeleng S
Active since Dec 2018
17
Reviews
0
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Reviews
17 reviews10 months ago
Sanlam won't pay me my policy cashbacks
I am writing this review with so much disappointment from Sanlam. I have several policies with them, which have cash backs. Both my policies last gave me cashbacks 5 years ago. A financial advisor from Sanlam reviewed my policies and advised that my cash back is due in May 202. I have been following up with Sanlam since with no success but yet my premiums are being deducted monthly with no fail. I waste my airtime daily calling them and I am being sent from pillar to post.
56 replies
10 months ago
You can't be black and dispute a statement from CSI Rentals, if you do your services will be terminated and you will sleep in the dark!
I have experienced the worst service though CSI. I usually extend my lease through our onsite agent and everything is goo. After my recent renewal, I keep having back and froths with an agent called Hendriette, who constantly shouts at me, doesn't give me a change to explain my dissatisfaction of the statement for 3 months now. She wrongly records my information on the system and expects me to easily accept a statement she sends me. After she had slammed the phone on me and doesnt want to take methrough her statement, I call CSI looking for her manager and to date no one has called me to rectify this. I am now left in the dark with my kids because Hendriette decided to block all my meters. Next thing you know I will probably not be able to enter the premises because she feels that I am not worth any explanations. I am so disgusted with this service.
0 replies
18 months ago
CSI is the worst agent to rent from. No one cares about you as a tenant all that is important is the owners monthly rental
I've never experienced bad service to the worst degree like I have with CSI. I have been renting a unit with them since 1 March 2023. A year later a guy called Lian came to the unit for inspection and noted things that needed maintenance and he never came back. Months later August/ September 2024 a lady called Berejean also came did the same and on that day she came my door handle had broke from the inside and I asked her prioritize it. Before I did , I asked her if I needed to fix the handle and other things myself she said no, they will handle everything. Fast forward to 23 September I remind her about my door and she says she had told Lian about it and they will send someone. Today is 9 October 2024 and no one has come to fix anything. So upon my return in the morning from dropping my child at school at 8am , my door could no longer open and I called Berejean and asked for help. She then called Lian who then said he is waiting for the owner to approve and I was sent from pillar to post for a good 2 hours until a handyman arrived and I approached him and asked for assistance and he eventually helped me. I was locked out for almost 2 hours and was late for work. This explains that because I am a black female the owner and CSI doesn't take into consideration in fixing the things that needs attention in this unit. I had to go the full winter period with a window that doesn't close and no one could care any less.
0 replies
18 months ago
Exploitations of clients by selling cheap material beds for R11 999 made of cardboard and sellotape
I am so disappointed to have bought your bed for R11 999 and realized a year later when the base broke that it is made of cardboard and put together with a sellotape . I will never again and I am now told to pay half of the costs to fix it what an exploitations of clients.
0 replies
18 months ago
Never buy from Lewis Stores , they sell cheap quality furniture
I have never experienced such bas service from a service provider from the word go of purchasing their furniture. When I purchased my furniture I was expected to pay for it before it could even be delivered. 3 months after receiving my queen bed Slumberland Fortuna brand the base broke and it was replaced. It is a year later the base is broken again to my surprise it is made out of cardboard and out together with a sellotape . The bed cost me R11 999 for it to be of such poor quality . Now I am told that I must pay half of the costs to get it fixed. How does a supplier expect that when they have poor quality material. I will never again buy from Bears
212 replies
31 months ago
Greyhounds return was a bad idea, they are worse than before
Travelled from Pretoria to Port Elizabeth on 7 October 2023 bus departed at 15:30. We got stuck at 2am at Northen Cape Border due to a mechanical failure and a replacement bus only came at 10:15 am. My brother with chronical illness suffered as he had to wait for a bus that was coming from Pretoria. No sleeping arrangements were made for them nor a meal voucher. Talk about poor bus servicing. This has affected his health. There we were thinking the return of Greyhound would be for the best . I am deeply disappointed.
0 replies
38 months ago
Bad service
I bought furniture 2 weeks ago , up to today my beds have not yet been delivered. I am being sent from pillar to post by 3 stores and the complaints department. Worst decision ever
106 replies
55 months ago
Bonitas refuses to pay my Emergency Room visits when my nominated GP is closed at night though I have Funds, leaving me at a risk to die in the meantime of waiting for the nominated Dr to open the next morning. The worst service provider ever!
I have subscribed to the Primary select plan under Bonitas Medical aid. I have been experiencing a lot of rejected claims when I take my 3 year old into emergency. Firstly I always ensure that I take her to a hospital that is on their selected network. 100% of the time I run to ER at night when my daughter is ill. When I get to Medi-clinic I always get attended to by a Dr that isnt under the network of Bonitas. So if my out of network benefits run out I become faced with a bill to pay to the Dr. On several occasions have I asked my medical aid to pay from my available fund and my requests was rejected. What is the point then of having a medical aid if you cant even use your funds under an emergency? So in other words my medical aid puts our lives at risk of fearing going to ER when you dont have non selected dr funds? so if my nominated Dr is closed i could be left to die until the Dr opens the next day. I am so disappointed with Bonitas this is the second time this happens it happened in 2019 as well. I think it's time I moved to a better caring medical aid
106 replies
71 months ago
ATM chowed my R5 000 and Standard Bank hasnt paid it back as promised
On the 15th June, I went to Standard Banks ATM to withdraw cash, as I did so the atm swallowed back the R5000 I withdrew and the money never came out but had left my account. I then went to the branch in Khayelitsha to report the incident and I was told that a refund would be done into my account within 7 working days. It has been over 2 weeks now and nothing has happened after I had called them to follow up. The only thing I received was an sms with a service request number 7030372521 is still in process. I have been banking with Standard bank for over 25 years, this kind of service is unacceptable. Can someone with a sense of urgency assist me, I need my money with immediate effect. My number is 082 491 7174 Judith Motsoeneng / Smouse
210 replies
74 months ago
Samsung hasthe worst service with expensive appliances that dont last
I have bought a Samsung washing machine a couple of years back and a fridge. Both my appliances are faulty years down the line. I then contact Samsung for a repair of the washing machine in June 2019 and a Technician came out to diagnose the machine with a fee of R650. I then paid that and he was suppose to order a certain part and come back to fix the machine at an additional cost of R1100. January 2020 after so many months of following up and asking why there is no one coming to fix the machine then a technician comes . He replace the "old part " and assures me that the machine is working. I do my first load and the machine gives an error. I immediately call the technician and he says it may be then that the mechanism of the machine is faulty. He then requested that I take a picture of the 10 year warrantee on the machine. I have this machine for 5 years now. I have the worse service every with all my appliances for Samsung that keep failing all the time. As I am now sitting without the machine and falls hope everyday. Liptronic and Samsung keep promising that they will send a technician to come and fix the machine and they haven't. I will never buy or recommend any Samsung products to anyone.
105 replies
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2 Star
1 (5.882352941176471%)
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16 (94.11764705882354%)