ZM
zaba M
Active since Jan 2019
16
Reviews
0
Industries
Reviews
16 reviews3 weeks ago
Terrible customer service from the person named Papi
Terrible customer service from person named PAPI We were left stranded at Midrand Big Bird Engen on the 26 April 2026. We arrived at 20:30 to catch the 21:20 bus, but it never showed up. After waiting past the scheduled time, we called the 011 number for assistance. The consultant, who identified himself as Papi but refused to provide his surname, was extremely unhelpful and rude. When we explained that the bus had not arrived, he sarcastically responded that it was “clearly invisible.” And that we decided to be at the wrong 1stop. We told him that we are not fami**** with Johannesburg and in the ticket it did not specify where we should wait for the pick up. We informed him that we were stranded and asked if he could contact the driver to arrange for us to be picked up at another stop, but he refused. We also requested to speak directly with the driver, which he declined. The service we received from this consultant was unacceptable, and his refusal to provide his surname only added to our frustration
0 replies
3 weeks ago
Terrible customer service from person named PAPI
We were left stranded at Midrand Big Bird Engen on the 26 April 2026. We arrived at 20:30 to catch the 21:20 bus, but it never showed up. After waiting past the scheduled time, we called the 011 number for assistance. The consultant, who identified himself as Papi but refused to provide his surname, was extremely unhelpful and rude. When we explained that the bus had not arrived, he sarcastically responded that it was “clearly invisible.” And that we decided to be at the wrong 1stop. We told him that we are not fami**** with Johannesburg and in the ticket it did not specify where we should wait for the pick up. We informed him that we were stranded and asked if he could contact the driver to arrange for us to be picked up at another stop, but he refused. We also requested to speak directly with the driver, which he declined. The service we received from this consultant was unacceptable, and his refusal to provide his surname only added to our frustration.
0 replies
1 month ago
Terrible customer service from a person named Papi
We are currently stranded at Midrand Big Bird Engen. We arrived at 20:30 to catch the 21:20 bus, but it never showed up. After waiting past the scheduled time, we called the 011 number for assistance. The consultant, who identified himself as Papi but refused to provide his surname, was extremely unhelpful and rude. When we explained that the bus had not arrived, he sarcastically responded that it was “clearly invisible.” And that we decided to be at the wrong 1stop. We told him that we are not fami**** with Johannesburg and in the ticket it did not specify where we should wait for the pick up. We informed him that we were stranded and asked if he could contact the driver to arrange for us to be picked up at another stop, but he refused. We also requested to speak directly with the driver, which he declined. The service we received from this consultant was unacceptable, and his refusal to provide his surname only added to our frustration.
0 replies
1 month ago
Terrible customer service from Papi in Kempton
We are currently stranded at Midrand Big Bird Engen. We arrived at 20:30 to catch the 21:20 bus, but it never showed up. After waiting past the scheduled time, we called the 011 number for assistance. The consultant, who identified himself as Papi but refused to provide his surname, was extremely unhelpful and rude. When we explained that the bus had not arrived, he sarcastically responded that it was “clearly invisible.” And that we decided to be at the wrong 1stop. We told him that we are not fami**** with Johannesburg and in the ticket it did not specify where we should wait for the pick up. We informed him that we were stranded and asked if he could contact the driver to arrange for us to be picked up at another stop, but he refused. We also requested to speak directly with the driver, which he declined. The service we received from this consultant was unacceptable, and his refusal to provide his surname only added to our frustration.
0 replies
3 months ago
TERRIBLE SERVICE EVER
Pinetown warehouse Terrible courier company, They do not pick their phones. i was supposed to receive my Shein parcel on the 3rd of march till to date it says in dispatch. I am really disappointed. If i can upload the whatsapp messages and call logs, i do not know how many times i have called and email to ask for my parcel
0 replies
3 months ago
Terrible Courier service
Terrible service ever, they do not even deserve one star. my Shein parcel arrived at Pinetown on the 3rd of March 2026 i am still waiting for the delivery, mind you, Pinetown is 15 minutes away from my address. So irritated, there are no contacts on their websites
1 reply
3 months ago
Not happy with App and Dash Camera quality
Im not happy with the App and dash camera connectivity. The app will say my car is active while the ignition is off and the Dash camera takes long to load the live stream. I am really not happy. Please update your app and network for the camera
1 reply
4 months ago
Not happy with the claim process
I am very dissatisfied with how my claim for the vehicle’s rear side window has been handled. I need assistance in understanding how my claim amount is quoted at R1,137, yet I am required to pay an excess of R1,100. This would mean the cash settlement amounts to only R37, which does not make sense to me. I have consistently paid my premiums every month without missing any payments. Now that I need assistance, I feel that I am not receiving the support I expected. I am extremely unhappy with this situation and would appreciate a clear explanation.
1 reply
4 months ago
Excellent service and vehicle
Best service. It was easy to book online and to collect the vehicle If you could please make deposit refund maybe around 2-5 working days 🤭
1 reply
8 months ago
Umbilo pvt technical college- **** with phased out courses
I am writing to lodge a formal complaint against Umbilo Pvt Technical College regarding their enrollment practices for the N1 to N3 programs. According to the Department of Higher Education and Training (DHET) website, TVET colleges are no longer permitted to enroll students for N1 to N3 programs as of the 2023/2024 academic year. Despite this, I was enrolled in vocational training and N1 courses at Umbilo Pvt Technical College in January 2025, after completing my matriculation. The college's employees, including the principal, insisted that these courses were government requirements, which I later discovered to be false. When I questioned the principal about this discrepancy, I was met with a rude and unprofessional response. Further investigation revealed that other students with similar matriculation backgrounds were enrolled directly into N2 courses without being required to complete vocational training or N1. This inconsistency and misrepresentation of government requirements have caused me significant concern. I request assistance in resolving this matter, not only for my own benefit but also to ensure that future students are not misled by the college's practices, which appear to be in conflict with DHET regulations.
0 replies
Review Distribution
5 Star
3 (18.75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (81.25%)