RL
Rich L
Active since Feb 2019
16
Reviews
0
Industries
Reviews
16 reviews42 months ago
Grace Removals is Awful
I've written public reviews of this company before but as I'm limited to one review in most places, and I cannot respond to responses in most cases, I want to leave this review here not as a complaint about initial dealings with this company but to help ensure that nobody reading this company's responses to my other public reviews is fooled - their follow-up service to public complaints is even worse than that which made me complain in the first place. In addition to that, the team member assigned to 'dealing' with my complaint was just plain rude and incompetent. Do NOT use this company.
0 replies
42 months ago
Elliot charging more than quoted while goods in transit.
I went with Elliot for shipping my goods from South Africa to Australia (despite the fact that their quote for the job was higher than that of several other companies I contacted), based largely on the fact that some of the cheaper companies I contacted are reported to request more money than quoted while your goods are in transit, only to experience Elliot doing exactly the same thing, when they requested a further R5,000 just before my goods arrived in Australia!
133 replies
46 months ago
An Ongoing Nightmare
Dear Rectron I recently dealt with your Midrand branch for the first time, and I'm sorry to say that my experience was a terrible one from start to finish. Not that the experience is over, I might add, as my laptop is still not working - despite the fact that you had it for over 2 months. And to say that Tshepo, the technician who dealt with my laptop, was lazy, careless and incompetent would be no exaggeration whatsoever. In summary, after spending more than two months dealing with incredible laziness and unprofessionalism on Tshepo's part, I received my laptop, only to discover that it's not working. Now, I couldn't be bothered listing all my complaints about Tshepo's service but I do want my laptop fixed. The dilemma? Deal with your company again, and the potential ****-poor service all over again, not to mention having to be without my laptop for even more time that already have been, or cut my losses and run. Not an easy choice, I assure you. All I know is, I want very much for my complaint to reach someone in management before I even consider making my decision, and I would appreciate very much receiving confirmation that it has - again, from someone in management directly.
268 replies
51 months ago
With Only One Nikon Service Centre in SA, There's Obviously No Incentive To Be Good
Being that we only have one Nikon service centre in South Africa, I have been forced to deal with this particular location on several occasions - occasions when I have had to spend significant amounts of money, I might add. Yet the service has been incredibly poor in all my experiences. Indeed, the last lens repair I had done, cost me tens of thousands of Rands and my lens is still not working over 2 years later, yet nobody at the company has offered any reasonable solution.
0 replies
51 months ago
Don't Order Online for Delivery at a Clicks Store
I placed an order on the Clicks website, to be delivered to my local Clicks. Pargo confirmed the package was dispatched a day later. Two weeks later, I decided to visit the store, where my package had been lying for days, but where the staff wouldn't release my package without a 6-digit code. Pargo told me they couldn't help, and that I should call Clicks, Clicks staff told me it wasn't their problem, it was Pargo's problem, Pargo then told me it was the problem of UPD - Click's inhouse courier company... Ultimately, nobody was able to help me get my package and what's worse is, the tracking number still indicates the parcel is 'in transit', despite the fact that I've seen it at the store.
0 replies
51 months ago
Avoid Ordering Something from Clicks Online
Pargo is fine if you drop a package off to be sent from one Clicks to another but their service is appalling when you've ordered something via Clicks' online site, to be delivered to a Clicks.
0 replies
53 months ago
Buyers NOT Protected Against Delivery Failure
My order (to the value of over R1,000) was lost during delivery but Takealot never refunded me or sent a replacement. If you shop through their site, you need to be aware that you are not protected against delivery failure on their part. And yes, failure does happen.
0 replies
57 months ago
6 Separate Incidents, LOST DRIVERS EVERY TIME!
In a time when navigation apps are free - yes, free - it's inconceivable that some Ambulance drivers spend so much time getting lost. And no, you don't need data to navigate using apps like maps.me. What's more is, a 4-year old can use Whatsapp and maps.me. Of course it doesn't help that people in call centres, and drivers, don't listen to clear instructions but that's become so commonplace in South Africa, I'm not sure how you get around it. Obviously words like 'emergency' or 'life' aren't serious enough for some emergency services to train their staff properly, or to improve their systems, so as to potentially save more lives. I've had to call your services countless times over the past year, your drivers and staff have stuffed up every time. I'm just waiting for the day that the person I'm calling for dies because your incompetent team couldn't get an ambulance to location in time.
0 replies
68 months ago
Once Sharp, now a Farce
Another company that I'll be ceasing to do business with. Sad, really, as I used to think quite highly of them. From incompetent and rude staff to farcical systems, these guys now enter the ranks of so many companies in South Africa that are letting their standards slide.
0 replies
70 months ago
Don't think that going private or with Life Healthcare guarantees you better service.
There isn't enough space here to list all the inadequacies of the Life Hilton hospital that my wife and I recently experienced as a result of choosing to have our fist child delivered there. Suffice to say, though, that if you wish to use Life Hilton hospital as the birthplace of your child, or perhaps for any other procedure, give it a serious second thought - I would not recommend it.
105 replies
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2 Star
3 (18.75%)
1 Star
13 (81.25%)