Active since Mar 2019
Worst Service ever. You always need to call them after submitting a claim to follow up every day. Why can't people do their jobs?
So unhelpful, so nonchalant. Everytime you submit a claim, you need to call them first before they do what they need to. This kind of service is horrible.
They never process your claim until you call in and inquire.
Bought Red Roses from Netflorist today and they were not fresh, they look like they are dying TONIGHT.
Excellent Service from the staff and Manager. The manager on duty, Bloodwell, went above and beyond to ensure that my order was completed to satisfaction. Such service is commendable.
I've been a member of Vitality since 2021, have never used the Benefit before yet I Pay for it each month. But..... Discovery cannot assist me on the phone because I failed verification questions that ask which plan I am on. Now for someone who is NEVER ever used the benefit before, how on earth am I to know which service I am on?
I have been trying to register a company with the CIPC for over 2 weeks now, all they do is deduct funds for the name reservation and never get back to you. The Call Center agents are so clueless shame, call 3 of them on the same day and all 3 will tell you 3 different things... Shocking Service if we can even call it service.
My Dstv decoder has been disconnected for most of the year as I was away. Got back and I reconnected, they told me it would be the normal R480+- that I usually pay for my compact subscription, I paid that at the beginning of October and the services were connected with no hassle. Fast forward to the beginning of November, I look for the outstanding balance and I'm told it's R652, when I call in to ask why is the amount so high, the consultant first tells me that I was charged a pro rata for July, August and September. When I tell him that the decoder wasn't in use then, he changes the story and says I was charged for the PVR services on my decoder. Later on in the call, he says that I was charged for the number of days between when my subscription is due until the day when I actually paid the subscription. Clearly the hired consultant has no cooking clue what a PRE-PAID subscription is, how do you have "arrears" on A PRE-PAID service? When I ask him to clearly explain where these so called arrears come from, and why they weren't there in October when I reconnected this service, he couldn't explain. So Dstv Want me to pay R652 for a Compact Subscription?
I opened a Business Account with FNB, submitted all required documentation, deposited funds, even received Account Confirmation Letter etc.... But now I can't use the account... The account can receive funds, but I can't use the funds. What nonsense is this from FNB?
Went on Google to find information about purchasing Supreme Flours in bulk, Google brought up the 0114718500 number as a number I could contact regarding my inquiry. I called the number, and an agitated switchboard operator referred me to some 083 number that I should call regarding my order, tried calling the 083 number with no success. I then called the 0114718500 number to let the switchboard operator know that I couldn't get through to the 093 number she gave me... She sounded mad on the phone, especially when I told her that this number doesn't go through, expressed huge disrespect and poor telephone etiquette and even hung up the phone. Tried calling back and she wasn't picking up anymore. This is by far the most horrific telephonic service I have ever received, if it's even worth calling it service.
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