Active since Mar 2019
Three emails later to ABSA trying actionline and customer service emails questioning my monthly charges, but all to no avail. I cannot say that there is poor customer service when in fact there is zero customer service. This really is pathetic ABSA that I have to resort to a social media complaints platform to try and get you to engage. Shocking service.
We have been with MEDIPET since 2012 when we added our first two Great Dane Puppies, Rose and Grace. Today, we added our 6th Great Dane, a Puppy called Mr Finn. Medipet has been fantastic over the 13 years, not only for their efficiency, but for their constant care and support, especially when one of the Danish Royal Family cross over the Rainbow Bridge. Thank you, Medipet for accepting the naughtiest Puppy in South Africa. Obviously no report card is needed.
Who are you and where did you get my details? I do NOT have a Cell C Contract nor have I ever had one, as I have been with Vodacom Biz for decades. In addition, I have never utilised your shabby two bit company. Ever. Having the audacity to send me threatening sms messages with regard to some hypothetical contract will land you in deep trouble by your blatant transgression of the POPIA Act. Go away and remove me completely from your records, failing which, I will take further action. I have had enough of your pathetic attempts of ************ against the wrong person. I strongly suggest you employ intelligent people capable of reading with some understanding, as clearly you have the wrong person.
This has nothing to do with your product as I have been feeding my Great Danes for 12 years on Hills. This has to do with your Cookie Policy. You cannot turn off the Switch for the Cookie Policy and therefore your are forced to hit Accept. Just looking through the dozens of companies that would have access to my information, is jaw dropping. Then it gives an email for the Compliance Officer with colpal (Colgate Palmolive) to whom I drafted an email. It bounced straight back. So in essence, ColPal are not abiding by our SOUTH AFRICAN POPIA ACT and the email does not function. This last week alone, an attempt was made to hack my Google Account and there was ***** on my FNB Accounts. Clicking on Accept is like opening the barn door to let my Great Danes out. If you are going to run Ads, I strongly suggest you look into this Accept all Cookies or nothing. I think you have a big problem with the contravention of the POPIA Act.
<div>I have written a review as regards the AA and once again Hello Peter allowed my full name to be published, with their response. I have written to you previously in this regard. This against the POPIA Act as clearly the company can utilise our full details, despite YOUR promises of confidentiality. Replying on a Public Platform with full personal details, makes Hello Peter complicit.</div>
I received a renewal notice from the AA. 1. The www.portservice.co,za is red flagged by every single one of my installed security software programs. Great AA that you can send stuff out like this. 2. So I click on the Link to Renew. Nope that doesn't work. 3. I try and open the attachment but I need my Membership Number which I don't have. 4. I go to the App on my phone to get my Membership Number only to find the App is out of date. Great AA. And if this had been an Emergency?? Any notification? So it is ok to put lives at risk by discontinuing the old App without directing your clients to the new App On-Line?? 5. It asks me to download the new App which is called Armed Response which I DO NOT WANT!!!!! It asks me to register the New App with my phone number to send the OTP. I tried 3x and no OTP. What a joke. So essentially, if I needed help, there would be zero way of contacting this organisation as neither App functions. 6. I see two email addresses. The "Need Help" one, TheAA@aasa.co.za and the originating one, info@member.aasa.co.za, so I email the AA with them both. TheAA@aasa.co.za bounces back immediately due to security policies. 7. Today, I see my email to info@member.aa.co.za has still not been delivered. So exactly no way of contacting you. AA, do you really expect me and others to renew subscriptions? The Service Delivery is dismal. Your software is so antiquated and you introduce a New App without informing me and even that is a dismal failure. Your emails don't work. It appears that your whole focus is punting new products, especially this Armed Response. Look after your loyal motoring customer base first and sort out your antiquated software, security and shoddy service delivery. Personally, I will not be renewing my membership after the run around I have been given to try and make a payment to a company that I am not sure is operational or has been hacked. After reading the horrific reviews on this platform, this has BIG RED FLAGS all over it. The AA, once an iconic company, founded in 1930, 7 years after the formation of the legendary ESKOM. The irony is not lost on me.
I have nothing but praise for Ms Ruth Chetty in Accounts. Twice, and in as many months, I have had to deal with her to sort out the ICD10 codes on my Invoices, for Medical Aid Submissions. Ms Chetty, is professional, efficient, and really on the ball. So often we are quick to complain, but Ms Chetty must be commended on her Customer Service as she is outstanding in her field. Well done JACKERPERSAD INC on your employee.
How do I get rid of this DSTV Pond **** harassing me while I spend my time blocking them? This happened previously and I was promised by details would be removed from the system. No such luck as they are back with a posse of numbers and squadrons of Telemarketers. This is HARASSMENT DSTV. STOP THIS RIGHT NOW as giving my details to your Telemarketers is a transgression of the POPIA ACT. I am about to cancel my subscription with you due to this constant harassment. Go away and remember you can be charged.
How does a Company go from one of my Top Rated Companies, to one star? Easily, when I am accused of removing a sticker off a Battery Charger by one Josephine Stanley. I am beyond livid, as I believe, she is making a poor attempt to somehow proportion blame to me, due to her inability to not pass the credit for a whole week, despite promising to do so, last Friday!! The Transcripts and Photographs between Maps and myself, via Whatsapp, are clear enough, as Maps was efficient and apologetic, as regards the incorrect part that she sent. She sourced the correct Charger and Invoiced me again, but now I had to wait for the "Manager" to pass the Credit. No rush, Ms Stanley, despite me paying for Express Courier!! A week later and when asked, you suddenly insinuate that I removed the Sticker so it might not be covered by warranty??? Seriously!!! Why didn't you inform me last Friday? What motive would I have to do that? READ THE TRANSCRIPTS VIA WHATSAPP!!! I WILL TAKE THIS ALL THE WAY as your accusations are very, very serious. PARTMASTERS, I strongly suggest you look into the matter with some urgency, as your company integrity has certainly been tarnished by this poor behavior of an employee, in her dismal attempt to cover her shortcomings, at the expense of my integrity.
How do you get rid of this Pond Scum? Clearly, I refused EVERYTHING that DSTV wanted to offer me, from a new machine and insurance and free Ice Creams for the dog etc. But, then they phone and phone. If Truecaller picks them up, I block that number, but occasioanlly a number rings and when I pick it up, a Computer generated voice tells me I am Number ### in the Queue!!! I kid you not. Like I phoned them???. Highly irregular. Very unprofessional. Very rude. I dump the call and block another number. DSTV, I DO NOT WANT ANY OF YOUR PRODUCTS. STOP CONTACTING ME. Next you will receive a Cease and Desist attorney letter and my account terminated. Put all this extra energy into porviding a better service and stop your repeats. DSTV has become a joke and clients are leaving in droves. This constant harrasment will drive even more clients away.
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