FM
Francina M
Active since Apr 2019
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Urgent Resolution Required for Missing Inventory
I am a new seller with Amazon and recently sent in my inventory to their fulfillment center. Unfortunately, approximately half of my stock has gone missing, and the issue has remained unresolved for over a month. I have made numerous attempts to seek assistance; however, my case is still pending. Communication with Seller Support has been extremely challenging, as calls are frequently disconnected and I have struggled to receive clear and effective assistance. I urgently require a resolution and the recovery of my missing inventory. It is very disappointing that an organization as large as Amazon has been unable to resolve this matter in a timely manner. Effective communication and prompt issue resolution are essential for a successful business partnership, and I hope this situation can be addressed as soon as possible.
0 replies
8 months ago
Standards Dropping
Your standards have dropped and it looks like you so comfortable with it from your staff response. I have ordered from various branches and it looks like the service is just poor .Food presentation is nothing flattering too, what happened to condiments ,reading orders well and treating customers as a priority ? You either getting bad food presentation, wrong order or just poor service hmm..
0 replies
11 months ago
Amazing Service From Storeroom Manager
The manager for Decorfurn Fourways Storeroom wow ,just had the best efficient service with him. The man ran around for me to ensure I was happy irrespective of me ordering online and not having my slip. He did all he could ,his energy is amazing .
0 replies
11 months ago
Disappointing Customer Service
Disappointed in their ******* customer service. After praising Amazing on their efficiency ,my recent experience was nothing but disappointing .I ordered an item which was delayed beyond normal delivery date and no communication whatsoever. I had to call the courier company myself to ask what is going on and only to be told in as much as my item shows on its way its far from being received by the courier company .I then optioned to contact Amazon who left me to deal with the supplier on my own .My parcel is yet delivered and here I am left to handle everything on my own. So much for a company which doesn't protect its clients
0 replies
12 months ago
The best Staff ever
I swear this store has the best staff…I have not seen people do their job with passion in forever.They serve their clients whole heartedly as if a million dollars was await them.They know how to increase sales and also give clients full attention. My experience was worth it
0 replies
21 months ago
I WONT PAY FOR WHAT I DONT OWE
Time and time their service has being *******. The habit of charging you fares you don't recognize. I have tried to reach out to their customer service with no response and this is not a first time am facing such :I took a trip with no hiccups or delays and paid what i was charged for hrs later I cant request again claiming am owing .I am unable to make use of my account till I pay for what they are claiming. Last time I paid since customer service was ******* but this time I refuse to be bul**** into a corner to pay for what I know I don't owe
0 replies
28 months ago
THE BEST HAIR
wow ,Best Hair Girl just has the best hair.I cant get over my wig : its neat and not forgetting the texture. The service was way fast
0 replies
34 months ago
******* SERVICE,SHUT THE BUSINESS DOWN
The most disgusting service ever ,they are such disorganized people who make Shein look bad.I cant even put words together to describe the service I got and worst no one is willing to be accountable for such ******* service I got.
0 replies
34 months ago
THE BEST BANK TELLER AT AFRICAN BANK
I had a case where I needed help from the bank this took 2 weeks and with a chance of not getting resolved at all. Phoned head Office with no luck ,but was sent back and fourth. The one person who fought for me was Sharon from African Bank Boulders Midrand (shop B3) that lady is a star she went out of her way to ensure I get help. I am not surprised because I saw customers at the branch waiting on her help which says she is good at what she does. She respects her job and clients. We all need a Sharon at banks. I am a happy client because she helped me by calling the right department to push for my case
53 replies
Review Distribution
5 Star
4 (44.44444444444444%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (55.55555555555556%)