TS
Trevor S
Active since Apr 2019
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
RUSSELS Furniture, READ THE REVIEWS, STAY AWAY
I purchased 2 x couches online, when the couches arrived, they were of different colours and the one had a missing leg, this was reported to Russels and after a couple of days they got back to me, asking me what was wrong........, so I re-explained that the couches are not the same colour and the one is missing a leg, after back and forth coms and more pics and videos shared to show its not the same color, I received no further feedback or assistance. What I can say is that I wish I read reviews before purchasing from them, they clearly have a don't care attitude, does anyone have their CEO contact details so I can reach out to them direct or maybe try X. I am now requesting a credit, which by the looks of things, I would have to go through the consumer protection platform to find a resolution.....
0 replies
15 months ago
Bolton Footwear, No service, No Feedback, Order NOT delivered after 5 weeks....
I have purchased quite a few goods from Bolton and the service was great and then all of a sudden it went down the toilet. I placed an order on the 18th of December 2024 and only received half of it on the 8th of January 2025, the other half, being school shoes, has still not arrived and its the 10th of January 2025. I have sent follow up coms to Felicia, Jeetesh, Joshua, fatimah, with ZERO feedback, tried calling them this morning, for a credit only to be told, nobody is in the office today!
0 replies
22 months ago
Damelin, Stay away or lose your hard earned money, you choose!
I had cancelled my sons tuition at Damelin in March of this Year and requested a refund on my deposit, after being given a run around by their staff, as they blatantly refused to assist us, we were assisted by a student who was in the same predicament, who guided us to the Randburg Campus Manager, Yolandi Breytenbach for assistance. We were handed cancellation documents by Yolandi and were told to complete the cancellation documents and submit to Judith, Judith is also the person that said she cannot assist us when we got there......., anyway, the forms were completed and submitted, i have since sent a follow up email monthly, requesting feedback on my refund, with no resolve. I have now found out that I was handed over to the credit bureau and I have an amount outstanding and that my son, who has not attended Damelin prior to the cancellation, will not get his results until the amount is settled, i have since reached out to the Customer protection department who advised me to engage with the Ombudsman, this is the measures one has to take when dealing with Damelin, its appalling!
0 replies
35 months ago
*****, Debit Check Mandate declined, still billed!!!!
I received a debi check mandate around the end of March which I DECLINED as I have not purchased anything from you and in May, my account was debited???? I then contacted your customer services department who ran a check and directed me to your ***** center. I was to contact them via email, which i did, immediatley after the call,, I was alsi told by your customer service agent that after I send Comstock to your ***** department, I would be contacted after 24 hours, I have received no feedback from them, now I have to incur bank charges for reversing and placing a stop on your debit orders, which i still cannot understand as I have declined your debit check mandate......
159 replies
46 months ago
Worst Customer service, shocking policy to make a buck...
Very unprofessional service from your call center agent Catherine. I requested a termination of one of my lines from the end of July via email yesterday (6th of July) today I called in after missing a call from your call center earlier today and was transferred to Catherine with no luck of getting through, I was then called back and met with a very rude individual from the start of the call, Catherine. I told Catherine I would like to cancel one of my lines and she advised that it will only be cancelled at the end of August, when I asked why given that it is still the beginning of July, I was told over and over again that its the policy and nobody can change that, in her utterly rude and dont care attitude, manner, i requested to speak to her supervisor at which point she mentioed that there is no supervisor to speak to and no supervisor can assist me, i ended the call as she continued repeating what was already said, over and over again, please get back to me so I can cancel both my lines with your establishment, I have been with Vox since 2019 and I must say, your customer service went from a 10 to a 0, you need to train your staff on the basics, such as Respect and manners before customer service.
268 replies
52 months ago
Rain 5G....Stay Clear
I cancelled my subscription and I still get billed, you have an incompetent finance department. Ive sent coms via email to your customers services with no response, I have to now lodge a complaint with my bank for fraudulent behaviour against you to get a refund, totally unacceptable and a major inconvenience.
53 replies
53 months ago
Media box Ranger......stay away
Poor after sales service, KEEP AWAY, my Netflix has been down for almost a month, tried calling, emailing their support and wasting time trying to get them on the Chat service they offer, it's pathetic, try contacting them before you purchase the product and you will quickly understand why you should stay clear.........
0 replies
61 months ago
Planet fitness, DONT SIGN WITH THEM, REGRET!!!
I have not had a contract with Plat fitness for more than a year, the debit orders however don't stop going off, I was asked to send a mail to them to cancel my membership which I have done more than 3 months ago, last month I was told my account will no longer be debited (as I paid again at the end of Feb) now the debit order went off this morning.......This is a clear sign of fraud/ thievery. I want my money back!!!!!
0 replies
Review Distribution
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1 Star
8 (100%)