MD
Mennes G
Active since May 2019
11
Reviews
0
Industries
Reviews
11 reviews8 months ago
Pathetic customer service
The worst company to deal with, been trying to sort out a query since 2 July 25, they just issue useless ticket numbers, do not respond to emails or messages on client zone, do not follow up on calls. Basically pathetic and useless!
0 replies
10 months ago
Shocking Service, False Information
Worst courier service , send messages for four days in a row that parcel is out for delivery, nothing arrives and when you query it you are are misinformed by saying it’s been marked as priority for two days. Today there excuse is a backlog. I will order from any company that’s uses Fastway as there couriers.
0 replies
20 months ago
Snatcher
Shocking service, placed an order and paid for it on 15 August 24, no update on order, no response to emails and telephone number not working.
0 replies
23 months ago
I loved everything I ordered, delivery was quick, exactly what I expect from online shopping
I loved everything I ordered, delivery was quick, exactly what I expect from online shopping. Keep up the good work Snatcher.
53 replies
27 months ago
I unfortunately did not get what I ordered
I unfortunately did not get what I ordered. The write up about the product was totally incorrect. I had to send the products back and am waiting for a refund. Very disappointed with Snatcher so I guess I definitely won’t be winning the R1000 voucher .😞
58 replies
36 months ago
Go Gas
The best service I have received in a long time. Literally same day service. Keep up the excellent work Go Gas.
0 replies
49 months ago
Makro RCS
Makro accounts department (RCS) must be the most useless,pathetic department there is. I have had several attempts of fraud on my account, each time I spend hours trying to find out how these attempts are continuously been made on my account. No response to emails, hours wasted on the phone. A block is then placed on my account and every time I want to make a purchase it takes nothing under an hour to sort it out in the Alberton store. This is at least the fourth or Fifth time it’s happened. Today 26 March 2022 I went to purchase a tv, salesman was excellent and within minutes I was sorted out, I then once again went to remove the block on my account, no one available at the counter, asked for the store manager who said it was unacceptable and eventually the lady arrived with a cup of tea in her hand. Several attempts were made telephonically to RCS to remove the hold , three security checks were done and an hour later the matter was still not sorted, I then asked again for the store Manager and another manager was sent who also agreed that the service was totally unacceptable. I eventually gave up trying to sort the problem out, I purchased the tv but not on my Makro card and left the other appliances, I will purchase them where service is of a better standard. Makro should hang in their heads in shame for the totally unacceptable, non existent service of their accounts department. It’s a disgrace! Makro Alberton.
53 replies
64 months ago
Non existent customer service
Reported a problem with internet going down every night about 20 days ago, technician by the name of Larry was meant to be sorting it out, I have called in several times, emailed screenshots of speed test numerous times, reported the problem on the messenger platform, still no response, been given 2 case numbers CAS-352516-X9R1Q1 and CAS-371530-G6Z4J5. Emailed copies of speed test to Avela a week ago who replied she was forwarding my email to Management. My problem has still not been attended to. Supersonic customer care is non existent. Account number S1972
0 replies
74 months ago
Local business
Excellent service during very difficult times. Placed order on Sunday and it was delivered by 2pm on Monday. They went out of their way . Meat was packed nicely and great quality.
0 replies
80 months ago
INSURANCE CLAIM
Shocking customer service from claims department, Janine Mitchelle in claims department does not respond to emails, does not return calls and does not reply to urgent messages left. Two weeks to try and sort out a simple claim. All reports submitted regarding tv damaged by power surge. TV was insured for R7400.00 which was the amount Qantam Risk Assessment valued it on the inventory they did on my household contents, Discovery want to pay R4000.00 LESS than insured amount. WHY SEND QANTAM RISK ASSESSMENT TO DO A VALUATION IF YOU DONT BOTHER TO CHECK THE INVENTORY AND INSURED AMOUNT.
105 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)