Active since May 2019
Auction Nation does not want to take up responsibility as they keep ignoring my complain through Miway insurance. C1445659 : Car scratched at the Auction Nations yard. This is an incident of the 18th January 2022 and pictures were sent through to them. A quotation totaling to an amount of R16 000+ was immediately requested but nothing has been done thus far. The following people have been receiving my follow-ups but to no avail.; Vongani Mashimbyi <VonganiM@miway.co.za>; Miway Auction Nation <miway@auctionnation.co.za>; Khumalo, C. (Cindy) (Auction Nation) <cindy.khumalo@auctionnation.co.za>; Nkutha, A. (Agnes) (Auction Nation) <agnes.n@auctionnation.co.za>; Strydom, L. (Lebeau) (Auction Nation) <lebeau.s@auctionnation.co.za> Cc: AdvDocs <AdvDocs@miway.co.za> On 4 Febraury 2022, I further alerted about the following; This matter is dragging on for long now and there are risks that I am facing. The matter needs to be resolved as of now and here’s are my valid reasons; The Damage involved is something beyond my control and it happened under my watch on the day of the event This matter warrants to be concluded with positive outcomes as there has been negligence from the Forklift driver My car is currently not insured due to such an incomplete task The initial damages that occurred on 31 December have all been resolved accordingly, except the intentional damage that occurred at Auction Nation The car cannot go through testing and obtain a roadworthy certificate due to these damages Having said the above, this is clear that I am at risk on the public roads and also my family, especially two kids who travel in this car daily to and from school without being insured. Risk on the public roads is extremely high and one cannot ignore the fact that there are many more reckless drivers out there, hence protection to my car, my family, and I, the driver of the vehicle throughout. As a responsible citizen, I deserve to be safe and proceed accordingly to be safe by having a comprehensive policy since MiWay has removed my car from their insurance. i NEED THEM TO SORT THIS MATTER AND SEE MY CAR BACK AT ITS BEST STAE.
Dear HelloPeter, Experian is not resolving my matter that is pending since 2019. My wife and myself exited debt counselling since November 2019 and The Debt Counsellor did forward them all the information to remove us but they keep ignoring the request. We applied to access funds through FNB Homeloans only to find out that Experian has not cleared my wife but did so under my details. I do not understand why such is not done under my wife. Please urgently intervene as we need funds today, I am currently paying double bonds, rates and levies as the funds are needed to renovate the flat before renting it out to public. Wally 0828104262
On 16 October 2021, we bought a used VW Polo cash money for R145 100 under the sales person by the name of Vusi and Fatima Desai. Vusi promised to deliver the car on the 19 October 2021 so that i can check it myself and then deliver it to Simon in Rustenburg and Fatima then told me that it is impossible but only on Wednesday (20 October 2021) as Vusi is on leave. At the beginning i clearly conveyed a message that i am buying the car for cash and it is for a friend to start Uber Business and what will i get in return as the car would be registered under Simons names (Friend) and i also request a cap and a golf shirt. Vusi told me not to worry at all. A hamper was given to me but no discount and me as i was told that they would be registering the car for me. When the car delivered on 20 October 2021, the gift bag was in the car and papers that reflected the purchase. Along the week post the delivery of the car, i asked about the plates and registration disc and only to be told that Fatima has included the papers as she expects us to register the car on our own and when i checked with Vusi, he acknowledged an error and gave me two options; 1. Either i register the car on my own or ; 2. Forward them the original documents to do the process. I had to drive from Pretoria to Rustenburg to collect the original papers to be able to register the car (I agreed to go with option 1). on 4 November 2021, I managed to complete all the processes of registering the car under Simon Matsafu and also purchased the number plates. I sent all the invoices and asked for my refund. On the same day on 4 November 2021, i asked about client referral as that is what i did in this case. I was told that these words by Vusi: "Any client i refer to him and the car is delivered one gets in-between R3 000 and R5 000 per client" and my reply was that it is exactly what i did and was expecting the amount without having to make follow ups. Vusi then told me that I was supposed to have done so from the start and i told him that telephonically, it is what i mentioned as per my statement above from the beginning of the sentence. I then told him that he should ask the manager to call me or i will take it up with them. On 8 November 2021, i made a follow up that this matter of client referral must be concluded; i will be escalating the matter to senior management. A call with another gentleman from a landline number 017-801-7610 and later 082724-7867. A gentleman with an Indian accent contacted me to inform me that i cannot get anything as it is past the timeline. I told him that i am not a specialist into this but i deserve the reward. I then asked that he gave me the Managers contacts if he cannot assist so that i can escalate the matter or alternatively i will go to another platform to report such. I gave them a reminder both the gentleman and Vusi to forward the Managers contacts but nothing happened. I also alerted them that the car sold to Simon was in an accident but nothing was alerted to me and they act as if such has never been notified. I have pictures of the areas with damages, as the repairs done in the car are not of quality. Along the windscreen, one can see big gaps and inside the body nearby the battery, one can see the quick repairs done in the car. I feel injustice has been done to me in the following ways: 1. The award must be paid in full after all the inconveniences 2. As a customer, not just a customer, but a very loyal VW customer who have been in the VW system for more than 2 decades now and having a chain of friends and Family buying VW cars, such service has never been rendered to me. Please pay the money into my account as you still have my banking details and also explain why was the issue of alerting me that the car was in an accident was never explained to me so that i can also inform Mr Simon accordingly. Imagine how will Mr Simon will react to discover that the car was in an accident without me having told him from day one and it will also sound like i intentionally bought him a good looking car from outside but dangerous as it has been in an accident by the VW dealer. admin@ermelovw.co.za Wally 0828104262
We need our couches but they cannot be traced at all. I tried their Lawyers and nothing happened
I was given a settlement amount to pay be close the account and the exact amount was paid but now I am told I still need to pay extra amount. They must close the account as I am not going to make any payment.
FNB still has not paid an amount of R17 000 from home loan due to the fact that they incorrectly updated on debt rehab records last year. Records show that I am no longer under debt review but my wife is still under debt review. On 23 December 2019, Lebohang Mafifi from Debt Review Administration/Regulatory Operational Compliance Centre/FNB Consumer confirmed in writing both myself and my Wife we are no longer under debt review. Mariette Malan has been very supportive and responsive but cannot finalise or release funds due to the fact that they blocked y wife.
I applied for prepaid option from my FNB Home loan to access the extra funds I paid, now they are telling me that they need proofs of paid up accounts that are not even related to this home loan account. They went on to check these account numbers but they are failing to check for the paid up letters. Every year, I have an issue with FNB regarding different sections. Last year this time it was the wesbank that did not service me accordingly and I took them up to enforce service from them. GMagwaza did tried to assist but the process is not yet complete. All I need is the extra funds as my Brothers have been retrenched due to this lock down and need to improvise for their needs.
After my complaint on 15 July 2019, Wesbank assisted outright. More over, I even benefited twice: 1. I was told that I over paid with R6000 and was fully refunded. 2. Confirmation papers of settlement were done outright. Thanks to the efforts of Ngibongiseni Polly Ntuli at the debt review Complaints Officer.
After my complaint on the 15 July 2019, Wesbank and FNB managed to assist me outright. More-over, I even got two more bonuses: 1. I got a refund on the extra amount I paid. 2. Papers are also ready and are to be couried. Thanks to the Efforts by Polly Ntuli at Wesbank. I am very impressed.
I have made a transfer from my FNB cheque Account number into the Wesbank account number. Customer Number : 10013884273. Here is the ridiculous part, an amount of R33 804 is reflecting on the Wesbank account and they still insist on the statement that they sent me. I actually over paid the account with a lot of money but they still keep adding interest and cannot send me a settlement letter until I give them the proof of payment. FNB (Lerato) says there is no way a proof of payment can be retracted as I made a transfer and I should inform Wesbank. I told her that if I do not get a proof of payment by 12:05pm today, I will report on helloPeter and here I am.
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