Active since Jun 2019
I bought a soundbar from HiFiCorp Springfield, Durban about a year ago and have been trying to get a copy of the invoice ever since. I have called but no answer ever. I emailed and get asked for an order number, obviously I don't have an order number as I bought it in the store. I strongly suggest people don't deal with this company as they don't care about anyone.
Backabuddy campaign app is okay but a bit confusing. Not enough personal support on creating a great campaign. Verification process delays due to no sharing of status until I called the helpline. Payout delayed for some reason, this should be a lot quicker.
Customer Services is despicable. There is no personal interaction with management, just WhatsApp line or a call center. Management never acts on a problem or issue 😒 🙄 CAN'T EVEN PICK UP THE PHONE TO CALL A CUSTOMER
After years of being with Fedhealth, we have decided to change medical aid as the service from Fedhealth is pathetic to say the least. I cancelled the membership on 4th may due to the public holidays but to date they have refused to accept the cancellation. I requested a number of times during this month for them to cancel as of the 1st May but due to their total incompetence this has still not happened. Absolutely shocking and pathetic service 😤
I just found out that my medical aid with Fedhealth has been terminated? I did not request this and calling the help desk is of no use. Their agents are useless to say the least. I then called the sales line and was told to ask to speak to a team leader. I was put on hold for over half an hour and never put thought. How can these companies be allowed to still be in business with such a terrible customer service philosophy. This is pure *******, they take your money but the service is non existent. Shocking F#%&£#@ service 🙄
I logged a call for a technician to come out to repair my Samsung Tv at 08:20 in the morning. After being told that they would send someone? I have been told that the technician is at work but they don't have a vehicle for him to come out. I offered to pay for an Uber but was told it's not necessary. It's nearly 15:00 now and still no technician. Disgusting service from both Samsung and TM electronics
I have a 55 inch tv that's not even 6 months old and the backlight is gone. Trying to get a service provider to come fix the issue has been less than satisfactory. The call center is useless at samsung and the service provider even worse (TM Electronics in Durban) The service in South Africa is disgusting to say the least.
I have been overcharged for my connection and I have tried to get hold of Vox Telecom since 24th June to sort this out. I have tried calling the accounts department and sent numerous emails but nobody has the decency to reply.
I took my wife to the emergency rooms at Netcare Umhlanga this morning with chronic back pain. We think the injury may have been from the flooding in our property during the flooding last weekend while we tried to save our belongings. Th service we have received today is showing, from entering the emergency ward until admission to the hospital. Obviously there's a bigger problem we don't know about. Prices changed relevant to distortion and disgusting as we are still waiting for reference number from Fedhealth, who have also been less than helpful. It just shows how corporate South Africa are stuffing with the people of this country. Absolutely disgusting service from Netcare and Fedhealth.
I took my wife to the emergency rooms at Netcare Umhlanga this morning with chronic back pain. We think the injury may have been from the flooding in our property during the flooding last weekend while we tried to save our belongings. Th service we have received today is showing, from entering the emergency ward until admission to the hospital. Obviously there's a bigger problem we don't know about. Prices changed relevant to distortion and disgusting as we are still waiting for reference number from Fedhealth, who have also been less than helpful. It just shows how corporate South Africa are stuffing with the people of this country. Absolutely disgusting service from Netcare and Fedhealth.
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