SN
Sipho N
Active since Aug 2019
13
Reviews
0
Industries
Reviews
13 reviews8 months ago
This is a compliment for Yaseen Hendricks, he went far and beyond to try and get my problem resolved, this is for Route 82, Meyer number 14256675928, he assisted me with an incorrect high water bill which was caused by an outside leak, I was very angry, b
This is a compliment for Yaseen Hendricks, he went far and beyond to try and get my problem resolved, this is for Route 82, Meyer number 14256675928, he assisted me with an incorrect high water bill which was caused by an outside leak, I was very angry, but he calmly explain and clarified what was required of me and the property management, upon collecting all of his findings, he was able to put to this to bed by ensuring that a solution was provided. Thanks a lot Yaseen, you're the best.
1 reply
10 months ago
Give that man a Bellz
Compliment for Ofentse Matlhare. Great gentleman, he accommodated me and made me feel welcome and comfortable, he was able to relate to me as he engaged with me even in my township language, he was very patient with me because I was also working whilst talking to him, he did not get irritated, he patiently waited and I appreciate that. Please have more people like him for your company to grow even bigger, I am happy with the premium he provided, if possible, give that men a bellz!!!
1 reply
30 months ago
****mers!!!
African Unity funeral policy is a ****, all other funeral covers have paid us and they keep on making excuses because they don’t want to pay out. We already buried our mother and they are still making it hard for us to get a pay out, at 1st they said only one document is missing, we sent that and today again they are saying some documents are missing. Please do not take anything with them, go for companies like Hollard because they paid within a few hours!!!
0 replies
35 months ago
I will unsubscribe
They’ve debited me 3 times this month, I enquired on Wednesday, it’s Friday today and still no response, even after sending a few follow up emails, they are telling me that they don’t have my card details on their system yet they debit the very same account. Horrible horrible service. Enquiry reference number #81804135
0 replies
36 months ago
Verification incomplete & No response on WhatsApp
The chat support is the worst. This is my 2nd time attempting to communicate with them via WhatsApp, the first time I got texted in the morning and got a response the following day, this time I’ve been waiting for a response for 2 hours, no one is saying anything. I’m trying to make a purchase and it says “Verification incomplete”
1 reply
36 months ago
Got my wallet back in less than an hour!!!
I’m a regular Uber user, I took a ride this evening and dropped my wallet when I got off, considering the fact that the driver had to take another trip, my wallet was returned in 30 minutes, I even gave him a little something which is between me and him 😂. Uber is very professional. Thank you so much
0 replies
37 months ago
Worst Service ever!!!
Lelona gave me the worst service. She doesn’t know the company’s T’s and C’s and she kept on wanting to close the chat while I was still chatting with her… I asked her to send me a link or an email with T’c and C’s so that we could discuss one part together on the chat, She wanted to run away by saying she’ll email them, even when I said she can share a link on the chat she still didn’t. She’s portraying a bad image for your company. I’m rating her 0.
1 reply
43 months ago
Amanda is a disgrace to WebAfrica’s customers!!!
By far the worst experience with your chat agent ever. Ref #3972670. I felt like I was chatting with a Robot, we had an outage for 3 days and the agent I was chatting with couldn’t even say “we apologise for the inconvenience caused”, she told me that I don’t pay WebAfrica but I pay Vumatel, insinuating that I’m complaining to the wrong company, so where exactly should I complain? Read our chats and see how bad Amanda R was. Please deal with this and provide me with feedback because I felt like a customer who’s not valued, as if you guys are doing me a favour by providing this service to me.
0 replies
43 months ago
Jade Jacobs deserves a henny 😍
I would like to show appreciation to Jade Jacobs, she was so sweet, professional and straight to the point, her product knowledge is spot on, I give her 5 stars, she made me feel valued as a customer. Thank you. You are the best
1 reply
56 months ago
Mantobisa deserves a Henny!!!
Great service Mntobisa Ndhlovu. True definition of excellent Service.
0 replies
Review Distribution
5 Star
7 (53.84615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (46.15384615384615%)