KM
Keabetswe M
Active since Aug 2019
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Not happy at all
I verified my account and requested a withdrawal and they canceled it without notifying me. My screen is broken so I was using my sisters phone. They want enhanced verification. I used my sisters phone to register the account and I have made deposits before. I'm on other betting sites I've never experienced such. I honestly think what they did isn't fair because only after I made a second query regarding my withdrawal they then canceled it. I downloaded the chat transcript.
0 replies
1 month ago
This hardware has the worst terrible service
Just bought a door and I had to walk home with it yet your board states free local delivery. They charge R150 for delivery. I also have another complain regarding a previous purchase. Please get someone to call me asap because I want to go on hellopeter and write a service delivery complain. The manager at the meadowpoint branch is rude and has the worst customer service ever.
265 replies
6 months ago
Bad service and security risk.
My brother and I have been experiencing recurring google1 London purchases. Mine include HUAWEI recurring purchases. It makes these purchases when there is no money in our accounts resulting in bank charges for insufficient funds. And then at a later stage when our accounts receive money it deducts the charges incurred plus the purchase amount for whatever the subscription is for. Please note my brother doesn't have a phone or active subscriptions. Also I canceled my huawei subscriptions yet I'm still getting charged. Please do something.
159 replies
7 months ago
Poor customer services and low security
I deposited 50 rand and I played. As I was playing my account balance went from 247 to 0. I check and there's two withdrawals. I rushed to live chat for help. The agent managed to help me reverse but she locked my account and left the chat without giving me my new account details and we were still talking ad connected. The money is showing on my account but I'm unable to withdraw. I sent the documents she asked for to the fica email she sent me. Please help
212 replies
8 months ago
Web payments department needs a wake up call
Lately their customer service is nonsense. Currently I made a withdrawal at 11 am it's not even changing status to show it's being processed. Last week I made a withdrawal it took 4days. Please do something at the payments department. The whatsapp for payments isn't responding
0 replies
11 months ago
FNB POOR CUSTOMER SERVICES AND ***********
Called customer care regarding an ewallet I cannot access and I also needed help linking my ewallet to my app and account. They kept transferring me to different departments for ***ol. None of them resolved my query. Also they are rude. I want my money in my ewallet. The error messages I get all say there's no active wallet connected to my number.
174 replies
13 months ago
Any customer support??? Terrible service
My bank documentation has been awaiting approval from the 15th of march. Now I want to make a withdrawal. No response on live chat no response on support email
386 replies
13 months ago
Bad service. No feedback or update
I won a voucher on their Tap to win promotion and I didn't receive any sms containing prize details. I logged countless queries on all their platforms. Also they don't have a call center where you can speak to a human being to get help. Terrible service.
0 replies
16 months ago
Not my first terrible review on hello peter or anywhere else.
Vodacom is taking me for a ride
112 replies
19 months ago
withdrawal issues
I made a withdrawal this morning at 2am. I enquired about it on the live chat all morning no agent attended to me. I went on Facebook and messaged them. They claim to have paid it into my account but it's not there. There's no record of it. On my betway account transaction history it doesn't even have a reference. I want my money. Don't rip me off
318 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
9 (75%)