HH
Henry H
Active since Aug 2019
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
False Advertising
They advertise stock on their website that is not available. Every time I try to order a sofa, their website bugs out and kicks me back to the catalog. If it's not available, it should not be listed in the website. Simple.
0 replies
3 months ago
First National Bank Broken App
I am applying for new accommodation and have been trying to access my last 3 months bank statement as this is a requirement from the landlord, however the app just states that 'there are no items to display'. I've spoken to 4 different service advisor who have all pretty much told me that there's nothing to do but wait for the issue to be fixed. How long must a loyal customer wait for something as simple as a bank statement? I can't count on two hands how many times their app has given me some or other error and left me high and dry and I'm shocked at the fact that arguably our country's biggest bank cannot seem to develop and maintain a banking app. I could let it slide in the past, but in this case, the inability to access my documents may have cost me my accommodation for the end of this month. 'Sorry for the inconvenience' does not cut it when their incompetence has very real-world implications. Sorely disappointed.
112 replies
4 months ago
Intercare Glenfair - Waste of time.
I booked a vitality health check with intercare glenfair for 2025/12/29 yet when I pitched up it turns out the vitality nurse is on leave. I should think it's quite simple to not allow bookings for a date when the designated nurse is on leave or to reschedule a booking should a nurse take leave during a time when there might have been bookings made. I rock up, am told it's a technical error and then the lady sits back down at her desk without offering alternative solutions/dates. What a waste of time.
56 replies
5 months ago
Killarney Golf - Great Value, Great Course
Me and my friend were looking for some new courses in the JHB area as we usually always play the same course and were in the mood for something new. For the price I think you'd struggle to find a better golf course than this. It worked out to around R650 each and we also played with a cart. The course was in great condition, and the carts are equipped with a screen that provides you with stats such as distance from hole and a digital scorecard. The staff were friendly and helpful. All in all a really good experience and will be looking to play here again sometime soon!
0 replies
8 months ago
Car Care Clinic Brooklyn: Shocking Service (Avoid)
Thoroughly disappointed with the service I received from Brooklyn Car Care Clinic. I don't know if they are short-staffed, not properly trained or simply have a no care attitude towards their clients. I took my Ford Fiesta in for a routine cam-belt replacement and upon fetching the car was told that all was in order and the car should be fine to drive for the foreseeable future. To my surprise the car did not even start. The service manager spoke to a technician who told him that my battery was faulty. This was never communicated between them or to me prior to fetching the vehicle and I had never had issues with the battery before taking the car in. They jumped it, told me to drive home so the alternator could charge the battery and that all would be fine. The next morning, unsurprisingly the car once again would not start. I reached out to them and was told by the service advisor that I would need to replace the battery at my own expense as it somehow miraculously stopped working overnight at their workshop. They towed my vehicle in, replaced the battery and charged me a further R1500, bringing to total cost to almost R10k. After fetching the vehicle, there were scratch marks by the door, my change holder by the driver side was open and unable to be closed, I found a tub of glue in the engine compartment when I opened the bonnet and the driver side window is still completely un-operational, none of which were faulty before taking my vehicle to their workshop. I understand that mistakes happen, but every part of this process was accompanied by a comedy of errors. I am constructing a formal complaint to the ombudsman, but in the meanwhile, I'd recommend taking your vehicle elsewhere, unless you want to receive a vehicle with more faults than when you originally took it there.
0 replies
15 months ago
The worst banking app on the market.
I've been a loyal FNB customer for many years, but their useless app is pushing me to change banks for good. It's never working? Do you want to tell me that arguably the biggest bank in our country cannot fund and oversee the development of an app that works. Whether it be updating my personal details, approve payments, buy electricity, more often than not the functionality is just non-existent. It's an embarrassment. I do not ever experience these sorts of issues on Discovery's banking app.
53 replies
15 months ago
Bad Attitude
Made an enquiry about a fibre installation for the new residence I am moving in to, asked a few basic questions over the phone with Kevin, whereafter he sent me an email with the order I needed to complete. I did not outright say that, that was the option I wanted as I still would have liked to do some browsing. Kevin said that he would phone me at 10 as I would most likely get stuck on the online application process. He did not phone me at 10, infact my logs indicate he phoned me at 11:13. Therfore I decided to go forth with the online application on my own and infact did not get stuck as Kevin said I would. I chose a slightly faster line than the one he recommended and in doing so I suppose delinked him from the application? Anyhow, when I broke the news to Kevin he seemed annoyed with me that I did not inform him of my choice? I did not realize that simply proceeding with the application myself and not having him hold my hand through the process would cause him such frustration! I hope the installation process is provided with better customer care than my phone call with the correspondent. Lighten up Kev!
53 replies
16 months ago
Professional Service
From start to finish, I had a seamless experience ordering and receiving my custom football shirt. The shirt itself was a rather...unique request, so I was stoked to hear that Garreth and Co. would be able to accommodate me and for what I think to be quite a reasonable price.
0 replies
16 months ago
Dishonest Courier Company
I missed the initial delivery, which I will take on the chin. I was in a work meeting when the driver called me and unfortunately was unable to receive the package. HOWEVER, imagine my surprise when I log on to their order tracking to see that the driver states that he tried to call me without answer the next day AS WELL. This is completely fabricated as I have my call logs and can confirm that I did not leave a single call unanswered, and most certainly did not receive a single call from any courier delivery service.
109 replies
21 months ago
Bad Staff Attitudes
Even though the facilities are decent, and the soccer is fun, one can't help but feel unwelcome as a result of the attitude of the employees. Specifically, but not limited to, the man who is behind the bar most of the time. I am not sure what his name is, but he seems to have a chip on his shoulder every time we go there and treats his customers like they are an inconvenience. I am not sure what we did to receive such an attitude as we pitch, pay and play every week as a part of the ongoing leagues.
0 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
1 (7.142857142857143%)
2 Star
2 (14.285714285714286%)
1 Star
9 (64.28571428571429%)