SG
Siyamtanda G
Active since Dec 2019
17
Reviews
0
Industries
Reviews
17 reviews10 months ago
Promotional Price Not Honoured – Overpriced at Till
This review is for Shoprite Liquor Shop in the Motherwell Shopping Centre. On Friday 27th June 2025, I bought the Bernini special (Buy 2 carry packs for R200- 500ml cans) and the special and ads said the special will run until the 6th of July 2025. I sent my brother on Saturday 28th June 2025 to buy the same special and he was told the special was now R240. Fortunately, I had taken a picture of the ad the previous day and I sent it to him. They acted as if they were unaware of this, after giving my brother issues and demanding him to pay the R240 without proof of the special. I came and when I got to the mall they had sorted this out. My concern is that this is not the first time this has happened at this store, where there is a stated special and they charge us more. If this is how they operate, I am now laying a formal complaint as they are being ********* and making Shoprite Liquor seem like they are false advertising and misleading their customers. I wasted my airtime, data and petrol to go all the way there for employees that knew this special was running. Now, my question is: How many other customers fell for this? Because in the past I fell for this. This angers me. Why are people so greedy?! There was stock on the floor. I am reporting this as an unhappy customer because this could've happened to me again had I not taken a picture. I don't trust this shop anymore. Customers shouldn’t have to fight to pay the price that’s advertised.
0 replies
11 months ago
Incorrect Advertising and Misleading Promotion
I am so disappointed with Jumbo/ Finro in Gqeberha. There was a special for Female and Male Yardley packs for R194.95 I went to them and their prices weren’t updated. Upon that they then informed me that it was advertised incorrectly. The adverti*****t was supposed to read “per pack” or “each pack” and not “Female and Male for R194.95”. I feel like this so disappointing and it was their error. They should’ve double checked that all grammatical mistakes, when it comes to promotions especially, are thoroughly reviewed. As a result they wanted me to pay R194.95 for the female deodorant pack plus another R194.95 for the male deodorant pack. Where as I had budgeted and planned to pay R194.95 for both packs as it was advertised like that. I was there today. Jumbo is very disorganised, to say the least.
0 replies
11 months ago
UN-BLACKLISTING/UNBLOCKING PROCEDURE APPALLING
I had my phone blacklisted as it was ******. Upon me finding my phone, I notified Vodacom customer care, and I was sent the Un-blacklist form to complete. I completed the form and attached my ID copy and sent it on the 8th of May 2025. I was told to switch the device off for 3 days and switch it back on and the phone would be unblocked. I am writing this to convey my frustration and anger I have towards the company. Til today, 14th of May 2025, my phone is still blocked, and no one can assist me when I call customer care on 082 135. Instead, I am told to go in store. I called a Vodacom branch and went through to the Baywest Vodacom- which was useless and finally the Boardwalk Vodacom. I was advised that I am going to fill out the same form and they'll send it. I told them that I had already done that and he, unfortunately, told me to call customer care again to be assisted. I called customer care, and they tried different USSD codes, e.g: ##002*... and another one, but no luck. I am extremely disappointed in this Blacklisting/Un-blacklisting process as no-one at customer care can assist me further or direct me to the correct department. I need this matter resolved as I am no longer interested in continuing business with you. After I finish my contract with Vodacom, I will not be renewing it, and I will be porting to another service provider. I really trusted Vodacom, but their services are appalling. I am using an Apple iPhone 14 Red. I sent my form and ID copy to: vspblacklisting@vodacom.co.za
116 replies
22 months ago
ONCE-OFF REBATE OF R1000 WHEN YOU MOVE YOUR SALARY TO NEDBANK
I received a message on the Nedbank money app stating that "If I move my salary and MFC account to debit off Nedbank, I will receive a once off R1000 rebate and going forward a monthly rebate". I then moved my salary and my MFC debit to Nedbank under that promise and I called in on the 13th of May 2024 (spoke to Mncedisi) because I wanted to verify the amount of the monthly rebate. I then spoke to Sigcinile who opened a case for me to escalate this matter as I had now requested the sign-up recording. The case number was 83546363. Sigcinile told me he will provide me with feedback, nothing was received. I called back on the 16th of May 2024, i spoke to Minentle and ultimately, she also promised to provide me with feedback, but it didn't. I called again on the 17th of May 2024 and spoke to a Thobeka who advised me that she has escalated this case and that the recording would be sent to the nearest Nedbank branch, so that I can go listen to it there. I then told her that the nearest branch is Motherwell. I did not receive any feedback from her so I called in again on the 25th of June 2024 and I spoke to Hasina who opened a new case number 84681066 because she couldn't advise me on the "Once off R1000 rebate i was promised" but could advise me on the monthly rebate. On the 26th of June 2024, I did another follow up, because at this point no one was providing me with feedback. i spoke to a Justine/Justice but he dropped the first call. I then spoke to a Zandile and asked, "why aren't they processing my R1000 once off rebate when I can see that I am receiving the monthly rebate of R200". These calls were around 09h30am on the 26th of June 2024. On the same day a consultant called me offering this same deal but when I told them about my issue that consultant hung up. (They called with 0140650499). I called again at 1pm, on 0860633267 a number that was given to me by Zandile, and I spoke to a Mthokozisi and he advised that he was going to confirm with his supervisor, and he was going to provide me with feedback by the 28th of June 2024. I didn't receive any feedback!!! I have just called 0860633267 @09h39am (2nd of July 2024) and I spoke to Thandaza Mhlongo who then was unable to assist me because she doesn't see what I am talking about and can't trace anything. I am a very unhappy customer and frankly on the verge of closing my Cheque account with you based your lack of empathy and service. To pride yourself on customer service excellence and then put me through such is appalling and very disrespectful to say the least. I would like my query to be resolved. Where is my R1000 once off rebate that I was supposed to receive once I moved everything to Nedbank? None of your consultants were able to assist me! None of your consultants knew what they were doing!! And none of your consultants, that I spoke to, actually cared about Nedbank's perceived image should a client go through so much and still not be assisted. They were supposed to go above and beyond the call of duty because this has been long overdue. I haven't received the recording; I haven't received any emails or call backs that I was promised, and no-one knows anything, but funny thing is I am receiving the R200 rebate monthly. Where is the once off rebate of R1000? I feel like I was ****med. I HAVE CALLED 0800555111, 0860879900, 0860633267 AND I WASN'T ASSISTED. I WANT ANSWERS!
0 replies
37 months ago
SECURITY BREACH BY VODACOM-"CALLER ID"
I understand that vodacom is advanced in their services compared to other networks but chatting with the chat bot is very time consuming and nothing gets resolved. My issue with you is that why is "Caller ID" a value added product?! All the other networks have this feature, free of charge. You, as vodacom, also have it free of charge for all your prepaid users as well, I am one of them. Now why is it considered a VAP on contract? In this day and age, with all of these scams, harassments and bullying happening, why would vodacom take away this function from contract users? Now, because I don't have this VAP, that everyone on prepaid has for free, my right to privacy has been taken away because I can't choose whether I want to answer or reject an incoming call or sms, because I don't see who is calling. I can't block a number/caller because the "Caller ID" is not available. I have an individual that is continuously harassing me and I don't have any control on my contract number to stop it. I also can't prove it to the police because I don't have this "VAP". Why is it charged for contract users and not charged for prepaid?! I am paying you for my contract but I'm being harassed on your network because you want me to pay an additional fee for "Caller ID" which is free for your prepaid users and on all other networks. I'm am angry at you as a company and disappointed that Vodacom, in making their VAP, did not think and consider the risk of such a VAP to a contract user. Kindly advise urgently as I want feedback.
159 replies
42 months ago
Settle the account!
My mother settled her account last year 2021 and close her Jet account. 2 weeks ago she received an sms saying she is in arears. She went to Jet stores in Greenacres mall, where she spoke to a lady named Pinkie on the phone. She was told to wait up to 72 hours for feedback but no one has gotten back to her. My mom is ill and this is fraudulent because she has since closed this account. I have called on numerous occasions throughout this week and we have not been assisted. We don't want to deal with Jet Stores anymore.
133 replies
47 months ago
Calls on hold for too long
My father was assisted with roadside assistance yesterday @15h00pm. Ever since then we have been calling Absa Idirect to make arrangements and we were on hold for 20mins, which then the airtime depleted. Today, I called them again and I waited approximately 15mins again. I am not happy because now my father can't query anything on his policy and if a claim should be logged or not so that he can receive a rental car for the time being.
134 replies
64 months ago
Insurance claim not ASSISTED policy:FMPP0100372601P
My mother passed away in October and I went to Edgars then to claim through the insurance and they told me, they don't deal with such claims. I have since been trying to claim through you guys and no one is assisting. I am not happy with your service. Ever since this move, no one wants to be accountable. I want my moms insurance paid
61 replies
64 months ago
No customer service
I have been trying to get through to this airline for my refund but no luck and I have been tossed through ext to ext. I am not happy and I am requesting my money back
0 replies
64 months ago
Settle my account
Good afternoon I am not happy with the service I am receiving from Jet and RCS. I had paid my account through EFT on the 23rd of December 2020, ever since then I have been harassed and told that my account is in arrears. I have never not paid my account. What I hate is that every time I request an email address to send to, I am given a different email address every single time. I have sent proof of payment to: Jet@customerservice.co.za Jetcollections@rcsgroup.co.za Jetcollections@rcsgroup.co.za Jetpayments@rcsgroup.co.za I am appalled by your service and I am requesting to take this to the ombudsman as this is unfair treatment. I want my account settled as this is going to affect my credit score. I will be awaiting your response.
0 replies
Review Distribution
5 Star
2 (11.764705882352942%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (88.23529411764706%)