PD
Pumelele D
Active since Dec 2019
16
Reviews
0
Industries
Reviews
16 reviews3 months ago
Car Rental **** Alert - Bookings.com
I made a reservation for a car via Bookings.com (Ref no. 799158398) to collect on the 18th December from Mthatha Airport. On the 17th December I called Budget Car Rental and they informed me that they don't have any cars available and they don't know how my booking was confirmed. I immediately contacted Bookings.com who then informed me that they will escalate the matter and revert to me. Furthermore, the Agent from Bookings.com advised that they will cancel the booking from their side and escalate it for a full refund. However, now I am informed by Bookings.com that I will not be getting any refund as I only went to the car rental on the 17th of which the car rental was not obligated to give me a car. This is despite the fact that Bookings.com is the one that canceled my booking on the 17th, thus there was no reservation on the 18th for me to go with. In fact, until I followed up on the 10th of Jan, I never received any communication from Bookings.com. I have been a loyal customer of Bookings.com for years in terms of accommodation and I never thought they were capable of ****ming people.
0 replies
10 months ago
Damaged bag & no assistance from British Airways
I travelled with British Airways on 01 June 2025 from Toronto to London Heathrow and then Heathrow to Johannesburg (Ref no. ZHRQXA). However, upon my arrival at OR Tambo International ON 2 June 2025, I found my suitcase totally damaged and I immediately went and reported the bag (Ref no. DPR JNBBA35690/02JUN25/0616GMT). However, to date I have not heard any response from British Airways. I have tried sending emails and contacting their representative office in Johannesburg, but to no avail. My suitcase was not even 6 months old
0 replies
10 months ago
Damaged bag & no assistance from British Airways
I travelled with British Airways on 01 June 2025 from Toronto to London Heathrow and then Heathrow to Johannesburg (Ref no. ZHRQXA). However, upon my arrival at OR Tambo International ON 2 June 2025, I found my suitcase totally damaged and I immediately went and reported the bag (Ref no. DPR JNBBA35690/02JUN25/0616GMT). However, to date I have not heard any response from British Airways. I have tried sending emails and contacting their representative office in Johannesburg, but to no avail. My suitcase was not even 6 months old
0 replies
13 months ago
Excellent customer service
I was dealing with Sharnam Kasipers from BetterBond, such excellent customer service from her. She didn't treat me just as one of the customers but delivered a customer experience worth recognition. She really made my bond application process smooth and I can refer anyone to BetterBond.
53 replies
14 months ago
Nobody cares to respond, that's FNB for you
Firstly I got ****med about R2500 around July 2024 and immediately informed FNB, of which I was given assurance that the money will be reversed within 7 days. I kept on following up and next thing, nobody even cared to respond to my follow ups. Little I knew that in less than a year later, a dejavu will hit me. I got divorced and Fnb is supposed to process a substitution of debt, it's now almost a month later and I'm still waiting on a feedback from credit. I've again hit a wall as nobody even bothers to respond to me. You'd expect that such a gigantic organization would understand and be sensitive to the fact that a divorce is a chapter that one wishing to close as soon as possible
53 replies
21 months ago
Booked Intercape bus but transported in a freezer
I booked Intercape Mainliner service from Mount Frere to Pretoria. The bus was for the 15th of July 2024 and scheduled to depart at 19h:40. The bus (coach no. 652) did arri e well on time. However, the bus was freezing cold and when passengers complained to the driver, it became evident that Intercape dispatched the bus knowing that it had air-con and heater problem. The air-con was blowing freezing cold air that goes through the blanket and you feel it in your bones throughout the 12-hour journey to Pretoria. The bus has infants, babies, children, old and frail as well as sickly people who had to endure freezing cold temperatures for a 12-hour journey. Needless to mention that one of the emergency exit roof ventilators was also blowing wind and making unbearable noise. I am going to work but I can't sleep because it's freezing cold and ventilator making unbearable noise. Why would Intercape put our lives under such risk or what matters is them making money and no longer care about the lives of passengers.
0 replies
27 months ago
Computicket just don't care
I booked a bus APM from Mt Frere to Pretoria (Ref no. B6WWC9LA) for travel on 26 January 2024. I waited at the bus stop for 4 hours at night with a risk of being ******, bus never arrived. I tried calling APM with no success and even Computicket that sold me the ticket didn't even bother assisting. I wrote to them after the incident but to date they didn't even care to respond. Even worse, we had already also booked a flight to return of which was forfeited.
0 replies
36 months ago
Managing Agent not refunding co-owner almost R20k
After selling my unit in one of the body corporate's where Angor is a managing agent, almost 6 months later they have not processed my refund of about R20k. This money is sitting in the body Corporate account not earning any interest for me but earning interest for the body Corporate. The sad part about it is that Angor don't even bother to respond to emails or give any form of update. The question therefore is whether Angor is in cahoots with the body Corporate to earn interest on previous owner refunds and make it seem like the body Corporate is liquid with enough money.
53 replies
61 months ago
Cat and Mouse Accomodation Roberry (RoomsFor Africa & Lords Signature Hotel
RoomsForAfrica was paid an amount of R882.32 in October 2020 for accommodation at Lords Signature Hotel at Three Rivers. Upon arrival at the hotel, I was informed that the payment is not yet reflecting from their side and was requested to pay and will be refunded once the money clears. It has now been over 6 months that RoomsForAfrica and Lords Signature Hotel are playing cat and mouse. According to Lords Signature Hotel, they never received any payment from RoomsForAfrica and in fact my booking was traced by RoomsForAfrica but to date I am still waiting for the refund into my account.
0 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
0 (0%)
3 Star
1 (6.25%)
2 Star
3 (18.75%)
1 Star
10 (62.5%)