KF
Keren F
Active since Dec 2019
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
I dealt with Wandile
I dealt with Wandile. He was professional and prompt with his replies to all my queries. A great salesman.
1 reply
18 months ago
Poor client support
No support... Trying to sort out an issue from overseas is a nightmare.. sent almost a dozen emails.. all with the same automated reply. WhatsApp useless.. talking to a machine definitely a waste of time! Do clients actually matter?
1 reply
20 months ago
Shocking service !
Shocking help service! Have log a query - and you get no response. I accidentally duplicated an order — as soon as I realise I “emailed” requesting that the duplicates order be cancelled — I did it FOUR. Times — each time no response that my email was received and they my order would be cancelles —- guess what arrived today BOTH MY ORDERS !!! Now to return my duplicated order — and wine is non refundable 🤬
0 replies
51 months ago
Car License Disk renewal
DO NOT use OUTsurance for License Disk renewal!!!!!!!!!!! I would give them a 0-star rating if there was one! I applied for my disk renewal around the last week in February - I AM STILL WAITING - since then my car license disk has expired...and I AM RUNNING after THEM trying to find out what the issue /problem. I paid R902 for the worst service ever - NO COMMUNICATION... i regret having used them and WILL NEVER RECOMMEND or use THEM or IOXFLEET again!
1 reply
63 months ago
Excellent service
So professional and their service is both excellent and efficient. I was blown away.
0 replies
66 months ago
10/10 for Kulula Crisis Management!
I was one of the passengers that needed to have their flight moved after the President's speech on the 28th due to the new curfew time. Kulula were amazing. Every crew member - ground and flight were polite. From ansering all my Instagram messgaes (as I couldn't get through on their phone lines due to high volume calls), to the lady who helped me move my flight to an earlier flight, to the gentleman at King Shaka booking in our bags - you were amazing. Well done on coping, so proffessionally, during a "crisis". You guys were amazing! Thank you.
0 replies
67 months ago
Dissatisfaction
I ordered some gift from Loot on 4th Dec - as yet I have not heard anything about my order- I have emailed them - no reply! I struggled with the payment of the gifts and emailed LOOT and as to date, I have still not had a reply ( those emails were sent in November!) Service delivery and customer service is SHOCKING! I will Never use them again, nor would I re owns them!
0 replies
70 months ago
Telkom - poor service
Telkom's service is just plain poor. I received a bill - suddenly I have added expenses - which no one seems to be able to explain. From a bill of just under R600 for 20MB line (a promotion I agreed to) - I received a bill over over R900 - how? We struggle with the wifi - sometimes it's good, sometimes it's so poor - and this is the fiber option. I think when my contact is up, it's time to move on!
0 replies
76 months ago
Daily Dish - Meals on line
I ordered food from the Daily Dish - it arrived - well packed and we made the most amazing meal last night - everything was well packed/labelled and incredibly easy to follow! I felt like a cordon bluer chef! Thank you Daily Dish! #SupportLoca
0 replies
79 months ago
Mutual and Federal Insurance
I am so disappointed with the service from Mutual and Federal. I sent an email to my insurance around the 26 November 2019 stating that my ceiling around my chimney had collapsed during the first heavy rains we experienced. I got a builder out to get a quote - emailed it as soon as i received it. A week later they sent out an assessor. it is now the THIRD week - the damage has got worse after after the last few days of heavy rains - ceiling hole increased in size, my lounge rug got wet as i ran out of dry towels to dry up all the water coming down the chimney/wall - it is week 3 - and STILL NOT A WORD! I have paid for insurance EVERY month - number of claims ONE in all the years (roughly 8yrs - since i took out insurance with Mutual and Federal) - that claim was for a broken window... the service has been shocking to say the least - i'm sitting with a whole in the ceiling - waterproofing that needs to be fixed around the chimney - and while this is an urgent request - they seem to be taking their time- maybe trying to find a clause so they don't have to pay out!! I am not impressed with their service and their care for their clients!
1 reply
Review Distribution
5 Star
3 (30%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (60%)