SS
Shalin S
Active since Jan 2020
9
Reviews
0
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Reviews
9 reviews5 months ago
Microsoft - a bunch of ****mers
On the 18th October 2025, I was debited for R159 and again on the 29th November. I did not take this subscription with Microsoft and it seems like I am being ****med. I tried to reverse the funds with the bank and they can not assist. I tried to log into my Microsoft account and was not able to as it seems like my password does not work. If this is not a red flag to show *****, what is. I have tried to call Microsoft and send messages but I am not getting any assistance from them. Why can't we talk to a human person who can listen to our problem and assist us easily. I need this subscription to be cancelled and removed from my name and bank as I am unemployed and did not authorize this subscription.
0 replies
10 months ago
Pathetic service or lack of from Vodacom fibre and Vumatel
I lost connection of my vodacom / vumatel fibre on Tuesday, 17 June 2025 at 10h30 and logged a call. It has been over a week that I called and emailed and have not received any assistance. All they tell me is that they escalated the query. SR250611-745815 My daughter lost a chance to be interviewed by a prestigious school overseas and I have a contractual obligation to my company to work from home, provided I have a secure working internet connection. I have spent over R600 (which is my monthly subscription) on topping up data on my phone, kids phones and router just to try to get by but it seems like Vodacom fibre and Vumatel just don’t give a damn. I am fed up with the service and calling them all the time.
53 replies
22 months ago
Pathetic, rude and unsafe service
On Friday, 21 June 2024, I travelled with my 2 teen daughters to Durban from Johannesburg on the Dreamliner premium bus. We waited at the designated pick up area in Midrand where there is no office or official to query anything with. The other bus office were opened so I quereid with them what the procedure was. She informed us that when we see the bus, we should just approach them and hop om. as soon as I saw the Greyhound dream liner bus at 21 15 pm. we took our bags and proceeded to the bus. There was a man who was packing the luggage in the trailer. I politely asked him where the bus was going to and he was so rude and asked me where I was going to. I told him I was going to Durban and he shouted at me saying I should wait in the line. he took the bags and roughly placed them in the trailer with no identification tags. He then gets to the door of the bus with a list. starts asking for names and just telling us to go upstairs. he did not verify our identificatin to our ticket numbers. I asked if we could sit at the bottom because I had a back operation and he just should no, go upstairs. with great difficulty I made my way upstairs and was uncomfortable the whole trip. the seats were cramped and there was no leg room as advertised. We got to the top of the bus and the heater was on full blast. we expected it to decrease when we took off but it did not. When we got to Park station, they turned the aircon on full blast ( which was better than the heater) as we travelled, there driver was so wreckless, he almost hit in to other cars on 2 different occasions. later in the night, the heater was turned on full blast again. We found it hard to breathe and my children suffer with asthma and were out of breath. when I tried to get the attention of the driver and attendant, the driver just shouted at us. He had stopped the bus for some reason. the attendant then came out from the bottom seating area and turned the heat off. There was something wrong with the bus but there was no communication at all. the attendant never came to us once to check if everyone was okay. when we got to Mooi river plaza, the bus stopped and kept on going back and forth in one place. this happened for 10 minutes and then he took of again. still not telling the passangers a thing. As we travelled, the driver still drove badly. we made a few stops because there was something wrong with the bus. at Mooi river, they picked up a passenger on the side of the road aand I found that strange. we finally reached Durban over an hour late and there was still no communication or apology. I went to fetch my bags and the same rude attendant placed my heavy bag on the egde of the trailer and I had to put the bag down myself. When I was rolling the bag, I noticed that my new bag was broken at the wheel. The bag was used for the 1st when we boarded the bus on Friday and it was fine when we gave the bag to the attendant but when we were given the bag, it was damaged. I am worried because we booked to go back home with Greyhound and I hope we do not have to go through this hell again. We paid premium price for our return tickets, on this so called premium luxury coach we did not get premium service.
0 replies
27 months ago
Tech Bar Investments OneDealADay - pathetic service.
I purchased a smar****ch for my daughter as a birthday gift last year on 9 Nov. We tried it out and it did not work. I sent a text to the Whatsapp number on the 13th Nov 2023 to let them know that it was not working. They asked me to send a video and the invoice details and I did. I had not response from them so I sent messages after messages with no reply or someone saying they will check......I also trie dto email them with no success. I got so frustrated that I googled the address of the warehouse and went there myself a few weeks ago. I waited so long to be attended to and then finally someone said that they will take the defective product and give me a refund. this happened only 2 weeks ago. I was given a slip with a signature showing I returned the product and will recieve a refund in 7 days. it has been 2 weeks and I still have not recieved anything. When I try to call, there is no answer. when I text the Whatsapp line, they say they will check and no one comes back. it has been two months of me begging for my refund. they have their defective product but I still do not have my refund of R199, let alone the courier cost that I will not get back.
0 replies
47 months ago
Pathetic and unprofessional service from Buffalo International Logistics
I got an email and sms on 2 June 22 from Shein saying that my parcel could not be delivered due to miss-operation. I called Buffalo office at 8 30 am on 3 June morning to query and the lady I spoke to told me that the driver could not find my address as it was incorrect. I gave her the address again (please note I had 3 deliveries from other reputed courier companies using the same address) and she said she will check and get back to me. I offered to even fetch the parcel on the Friday but she said that it could not be located and will escalate the matter seeing that I need my parcel which contained an outfit I would like to wear on the Sunday (5 June 22). She did not call back so I called around 12: 30 and spoke to another lady who told me that the driver of the parcel had a breakdown and could not deliver the parcel and it was returned and arranged to go with Fastway and will only be delivered next week. I asked to speak to a Supervisor and the lady told me another story. I am very disappointed with the lack of customer service. An apology will not help me. I was given an email address for a Manager which did not work. Seeing that it was the fault of Buffalo, the person should have arranged an overnight with Fastway just so I can get my outfit by Saturday. but no one wants to help me. I called back today (8 June 22) only to find out that they did not arrange Fastway and tagged the parcel for client to pick up. THEY DID NOT CONTACT ME to confirm that they did locate the parcel and will allow me to fetch the parcel on the Friday. so how was I to know that I could. The last statement they made was that it was already dispatched with Fastway and it will be delivered next week which is this week. I waited for some communication whilst still trying the email address given to me for Renette Nightingale with no success. The lady that spoke to me today says that she has escalated the matter yet again and can not move the tag from collection to courier. Now I do not know what to do as I have paid for my parcel and delivery in full and I am sitting with out a parcel and no assistance.
0 replies
50 months ago
Terrible customer service
I was contacted by a sales agent last year and was offered a R169 data deal and she was working from home and her kid was screaming so bad. I tried to listen the best I could and she convinced me that the deal was R169 pm. when I get my bill, it was R308+/-. I contacted MTN for days, on their call center number and I did not get through to them. eventually I emailed them to cancel my contract. they responded via email asking for more information which I provided. since then NO ONE has called me. then I find out that I have been handed over to collections lawyers. it is almost a year now that I tried to contact MTN and they could have called me to resolve the issue, but their customer service is so pathetic that they just handed me over. I never used the sim since I emailed them to cancel.
0 replies
50 months ago
Bad customer service.
I have tried several times to call Vodacom and when I get to a consultant, the call cuts off. They tried once to call back but it cut off again. Extremely disappointed. This is one of the leading telecommunications service provider and they can not have decent lines working.
106 replies
76 months ago
VODACOM CHATZ ROODEPORT BAD SERVICE
I was contact by an agent from Vodacom Chatz Roodeport, who offered me an awsome deal for Black Friday.....so I accepted. They offered to deliver the router and sim to my home within a week and I thought wow! This did not happen the way it was supposed to. It took more than 2 weeks to deliver after I waited on the day it was to be delivered.....I called n they say that the delivery person will contact when they can deliver after all the arrangements were made and I wasted a day waiting......Eventually, it was delivered and I managed to set it up with minimal issues. I called them back to assist me so I know I did the right thing. It did not work....I called them for 3 days and left several messages. I was fed up and asked to speak to a manager and after threatening to cancel the deal, the manager calls me. She offered to replace the router and sim. She said one the replacement was delivered she will call and assist me. She never did. I called back last monday and spoke to another manager who assisted in getting the router working only to find that the data that I was billed for on 1 Jan 2020, (It was activated on the 6th Jan 2020) but the 2 gb did not reflect on on sim. The manager assured me she will quey with accounts and get back to me. One week later TODAY, I call and she tells me it slipped her mind and she will find out what happened. She gets another lady to call me and she gives me the same story. They will check. Further more, they refer to me as "that indian lady" while I am holding on and listening. Vodacom and Chatz Roodeport is the most unproffesional racist group of people I ever came across! I am still sitting with no wifi, a paid up bill and no answers.
56 replies
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