Active since Feb 2020
I've tried for over 2 weeks to get assistance from Momentum! I've called, emailed daily repeatedly to those who've asked for several paper work (and it's been a lot) and still, no reply whatsoever! I've emailed head office, this has been escalated but nothing has been done. I AM TRYING TO LEAVE THIS PATHETIC COMPANY but clearly I'm being ignored. #momentum I would never recommend them! A total disgrace!
Atrocious For 1 month and a half, I must've visited Nedbank branch maybe 20 times as nobody has helped me via calls or emails! I have lost count on those both! All to find out who's paying me, as I'm closing my accounts with Nedbank and need to call them to pay me into another account. What is so hard for them to do this is beyond me! Maybe it's for them to work? Put a little effort into this? I was told several times someone would call me! Over 1 month, it clearly hasn't happened. I've seen managers and spoken to them over the phone too.. and they too are useless. I definitely do not recommend them to anybody! I've been promised countless times on calls I'll be receiving and nobody has contacted me!
I waited over 45mins on a call after 2 days of calling Old Mutual for assurance. One call with Liam telling me it was a free call and then hearing my air time was depleted after 1 hour. After speaking on a call from number โช021 533 0454โฌ with a name Lonelo, I had been put through to 3 people. The third lady had eventually put the phone down in my face. It was about changing banking details on behalf of my mother who's had 3 strokes and I was about to put her on the phone. I have already called Old Mutual this morning who requested an email from my bank. You have it and I've asked to be called. Nobody has called me. This is call backs from yesterday. Your service is shocking! I had to give the phone to my mother who has had 3 strokes to Andrea reference call CET 251134207 only to nw told she cannot assist. Why ask for a sickly woman and then be told she cannot help? Rather tell me this in the beginning and PUT ME THROUGH to the right department! I AM FURIOUS AND FUMING FROM HER!!!!!! I expect you to trace this call back as your calls are traced. I will not let this lay until you get the person who put the phone down. I'm now holding on AGAIN and number 45 in the line! WILL NEVER USE YOU OR RECOMMEND YOU!
I purchased a treadmill from Takealot, who's just the seller for SNT SPORT, while I was away and was disappointed with the product upon my return. Despite the treadmill being in perfect condition and having proof of purchase, my request for a refund has been declined. The product is less than three months old and has not been touched. Moreover, my review on the Takealot website has been declined multiple times, which led me to seek assistance here and post on HelloPeter. While I acknowledge the 30-day return policy, my absence prevented me from returning the product within that timeframe. I am extremely dissatisfied with the service I received and will not make any future purchases from Takealot because of SNT SPORT. I have chatted with the CEO Lisa Schoeman who refuses to assist further.
I purchased a treadmill from Takealot while I was away and was disappointed with the product upon my return. Despite the treadmill being in perfect condition and having proof of purchase, my request for a refund has been declined. The product is less than three months old and has not been touched. Moreover, my review on the Takealot website has been declined multiple times, which led me to seek assistance here and post on HelloPeter. While I acknowledge the 30-day return policy, my absence prevented me from returning the product within that timeframe. I am extremely dissatisfied with the service I received and will not make any future purchases from Takealot.
I purchased a treadmill from takealot while being away and when I returned to see it, was not happy with it. It's in perfect condition, I emailed them with my proof of purchase asking for a refund, it's just under 3 months old.. Hasn't been touched. I understand it has to returned in 30 days but I WAS AWAY! I AM EXTREMELY ANGRY! WILL NEVER PURCHASE FROM YOU AGAIN!
After writing a review after the worst experiences I had with Temu, I received an email to say my post was removed on here! Only to be telling the truth about them not being helpful answering if the pics were actually treadmills or not. Lucky I never purchased the "threamills" as they spelt them because they turned out to be posters! Double check before you purchase as they won't be of any help via emails or chats. Now try delete this comment!!!!
I've sent more messages and emails than I can count to agents that turn the chat into English via translation. I asked if what I sent in the picture is a treadmill as the price seems to good to be true. Not once was I answered with a yes or no. Only to be told what I read in the description, is what it is. Don't be fooled with what you see in the picture-it's not always the same same thing you'll receive! ๐ก๐ก๐ก
I called your call centre last Friday from a Nedbank to complain about your lady at the call centre who refused to give me her NB number. I was told someone would call me once hearing our call which was recorded. A gent called me on Tuesday, has not got back to me again. There's been days of "working days" and not public holidays yet nobody has brought this matter to my attention and taken it seriously! I AM STILL WAITING ONE WEEL LATER! THIS IS THE VERY REASON I LEFT NEDBANK - YOU HAVE DISGUSTING SERVICE!!!! SORT YOUR SERVICE OUT AND CALL ME LIKE YOU WERE SUPPOSED TO!!! ๐ก๐ก๐ก๐ก โฌ
I am writing to express my disappointment with the service I received at the Comaro branch of Meat World. Unfortunately, this is not my first experience with poor service at this location. I AM DISGUSTED BY THE SERVICE!!! ๐ก๐ก On my most recent visit, I was served the incorrect order of biltong, despite specifically requesting a particular type. When I politely brought this to the attention of the attendant, she raised her voice and insisted that the order was correct. Furthermore, she involved another staff member, who also sided with her. I was taken aback by the attendant's demeanor and lack of willingness to rectify the issue. As a result, I decided to leave the store and take my business elsewhere. I hope that in the future, the staff at Meat World Comaro will strive to provide better customer service and ensure that orders are fulfilled accurately. I have had positive experiences at other branches, such as Alberton, and I hope that the Comaro branch will take steps to improve their service standards.
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