NS
Nolundi S
Active since Feb 2020
9
Reviews
0
Industries
Reviews
9 reviews8 months ago
Payflex double deduction on my bank account and not refunding me my money
Payflex deducted twice on my bank account an amount of R889.32 on the 12th of August and 15 August. I have raised this issue via email and website to get a refund of my money as I owe nothing to payflex but I keep getting reference numbers without any assistance. The reference numbers I received are #68974, #69304 and 1011397. The order number for this is 250729-500046. Their call center is not working, it goes to voicemail. If there was a zero I was actually going to rate them that.
0 replies
17 months ago
****** by payfast
Placed an order at finefragrance on the 11th of November 2024 and paid using payfast. To my surprise my order was cancelled due to payfast not sending my payme through to the company yet they deducted money from my account. Till today matter has not been resolved even thou they have been furnished with all the proof that they have deducted money from my account. I feel ****med by this company. If there was an option of rating them a zero or a negative i would have done that.
56 replies
37 months ago
Bad customer service
If there was a zero, i would give it a zero. I signed up with frogfoot mid February and the fibre was only installed on the 15th of March with no router. I am already billed a full months service and pro rata on a service i have not even received. I only received my router on the 22nd of March 2023 via postage after i had to track it myself and discovered they wrote the wrong contact details on the postage. As i write i have no connectivity and there is no one to assist. Frogfoot is all about the sales and does not care about its customers. I am very much disappointed.
0 replies
41 months ago
false delivery status
If there was a zero i would rate it as such. This company is full of crooks. I received an email stating that my order was delivered and that i signed for it, which is not true. I have been calling and have been promised call backs which have not happend. This company is full of crooks.
0 replies
42 months ago
Best Quality
The quality of their items is magnificent. The customer service in the East London branch is outstanding. keep up the good work guys.
0 replies
43 months ago
Good qaulity sneakers
Good qaulity sneakers. And greap customer care.
132 replies
60 months ago
MOTOR HAPPY NOT APPROVING SERVICE AFTER DEDUCTIONS OF R3 708
I have been with Motor for over a year now. Wanted to confirm if i can book my car in for a service and i have been informed im over millage and will not be assisted. I normally service my car every June or after every 20000 KM Last year i had to wait for over 2 hours to get approval for a service. I should have just saved all my premiums 309X12 from the last service, nd Motor Happy is not ashamed to tell that they will not be covering. I would never recommend them at all
0 replies
74 months ago
#support local
I had to submit an application online for my niece, and wow the service I received at Parkview post net was the best
0 replies
75 months ago
Policy lapsed because ignorance and fault by old mutual
I have been with old mutual for years now. In April 2019 I resigned from the department of Health and started working for another department. I then informed old mutual about this and requested that they update this. I also submitted all the necessary documents in order for it to continue deducting from my persal to my advisor and in Pretoria old mutual offices. I was then informed by my advisor that they are currently having problems deducting from my persal. I then came to an agreement with my advisor from old mutual that if they are unsuccessful getting the premium from my persal it shud be deducted from my bank account every month end (30/31 st of the month). This went on until the 23rd of January 2020 where I saw a deduction from old mutual that did go through as there were no funds in my account. I then called the old mutual advisor to enquire about this,he was also not aware of this and suspected that it might have been an error done by someone and informed me that the deduction will continue deducting on month end. On the 3rd of February an amount of R234 and R1 232. The one for 234 went through went but the one for R1 232 did not as the amount was above my normal premium which is R733. I then called the advisor Again to enquire of what was happening and he suspected that they had doubled the premiums. I then asked what was going to happen to my policy as they did not get the full amount because of this error they did. He called me later and asked if perhaps I could pay double at the end of the month. I told him I did not have a problem with that, but wanted to know what was going to happen to the R234 they took this month, he said I might be refunded. We ended the conversation that at the end of the month they will deduct twice as they were still struggling to deduct from my persal. Today the 7th of February the advisor called to inform me that my policy has lapsed because I had missed 2 premiums. This rally shocked me as they had deducted on the 31st of December 2019 the full premium. I am left with no life, funeral and other covers. I feel like I have been ripped off and soo dissaponted by Old mutual after soo many years being with this company.
0 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)